Mendix Presentation Telecom example

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Global research shows that Telco companies with an excellent online reseller channel, have more resellers and partners, and therefore win more business. Mendix enables Telco companies to support and …

Global research shows that Telco companies with an excellent online reseller channel, have more resellers and partners, and therefore win more business. Mendix enables Telco companies to support and increase their (international) growth by optimizing their internal or external channel processes. Examples of these solutions are B2B reseller portals, Order management solutions, and customized B2C portals for B2B Telco’s.

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  • 1. Next Generation Business Solutions
    With the Leading Business Agility Suite
  • 2. Introductions
    Mendix overview
    Client cases
    Demo
    Discussion and Questions
    Agenda
  • 3. Company facts
    • Leader in Business App Delivery
    • 4. Awarded by Shell & Deloitte
    • 5. Gartner acknowledgment: Cool Vendor in 2009
    • 6. CAGR of 100% over years 2005-2009
    • 7. Fast growing international customer base
    • 8. Global partner network
    • 9. Offices in Netherlands, US & Stockholm
    • 10. Team of 60+ Mendixites
  • Mendix in a nutshell
    Mendix is the fastest and easiest way to extend and leverage your existing systems with high-end portal solutions and custom business applications. Code-free.
  • 11. Why we are different
  • 12. How we deliver a better ROI
  • 13. Mendix Architecture
  • 14. Mendix Solutions
    Mendix delivers the tools and (online) infrastructure to rapidly deploy custom rich business portals & cloud apps
    … without code
  • 15. Mendix in the Extended Enterprise
    Back-office
    Mid-office
    Front-office
    Extended Enterprise
    ERP, Mainframe,
    Middleware
    BPM
    Fullfillment
    Agile
    Application
    Delivery
    Presentation
    services
    Customer
    And Partner
    self-service
    Value chain
    integration
  • 16. 3 levels of portal maturity (Telecom example)
    Phase 3:
    Integrated
    Phase 2:
    Transactional
    Integrate your processes with agent and client processes – connect people and systems
    Phase 1:
    Read
    Only
    Allow your customers a and agents to do business through the web
    Website as a marketing tool – read only
  • 17. Telecom and Media Portal example
    Online Account overview
    Select right product
    /Bandwidth calculator
    Provisioning
    Online Billing statements
    Initiate trouble ticket
    Number of new submissions
    Check service availability
    Order status
    Real time commission statements
    Escalate trouble tickets
    Won/lost business
    Expected delivery date
    Commissions by agent
    Instant online Quoting
    Workflow driven customer interview
    Stuck trouble tickets
    Marketing & Training materials
  • 18. Mendix customer cases
    Vibe Communications: B2B Channel Self-service
    Self-Service Reseller Portal
    Eurofiber: Portal Solutions
    Customer & Supply Chain portal
    Sandd: Reverse logistics
    Solution for incorrectly provided mail process
    Initial: Self-Service concepts
    Rich customer Self-Service portal
    Arch Re Insurance; Reinsurance Portal
    Submission, underwriting and risk management
  • 19. Demo
  • 20. Discussion and Questions
  • 21. Thank you.
    Vincent de la Mar - Business Development Manager, Mendix USA
    Vincent.de.la.mar@mendix.com
    781-354-3871