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Mobile & Wireless Practice
                  David Krebs – Vice President
                  Eric Klein – Senior Analyst
                  Balca Korkut – Analyst




                  QuickCast

                  The Mobile Workforce
 February 2012




                                                 © 2012 VDC Research QuickCast
                                                              Mobile & Wireless
vdcresearch.com
Recording Available


                        A full audio recording is available for download at:
            http://vdcresearch.com/market_research/mobile_wireless/freeresearch.aspx




                                                                               © 2012 VDC Research QuickCast
                                                                                            Mobile & Wireless
vdcresearch.com
About Us


                  Market Intelligence for Technology Vendors & Investors
                         Direct-Contact Primary Market Research
                         Deeply Segmented Data
                         Expert Insights
                         Validated Results

                  Custom Consulting Services for Your Most Critical Business Decisions
                         Research-Based Consulting
                         Transparent Tools & Methodology
                          o Highly Customized Survey Guides & Output Templates
                          o Sophisticated Market Estimate & Forecast Models
                          o Detailed, Flexible Stakeholder Maps & Profiles
                          o Industry Development Scenarios
                          o Market Opportunity Fit Screening, Rating & Ranking



                                                                              © 2012 VDC Research QuickCast
                                                                                           Mobile & Wireless
vdcresearch.com
Our Core Coverage Areas




 AutoID & Transaction Automation     Embedded Hardware & Systems     Mobile & Wireless




   Industrial Automation & Control    Embedded Software & Tools    Emerging Technologies




                                                                         © 2012 VDC Research QuickCast
                                                                                      Mobile & Wireless
vdcresearch.com
Ways to Work With Us




Our syndicated research is the basis for the many ways VDC can help you grow your business. We offer a wide variety of services designed to meet
Our market research is the decision support needs. All ways that VDCare built on a foundation of highly skilled professionals applying robust
specific tactical and strategic basis for the many other of our services can help you to grow your business. We offer a range of services
designed to meet your large and thought leadership, opportunity assessment and corporate development needs.
methodologies to VDC’s specific continuously refreshed datasets.

                                                                                                                  © 2012 VDC Research QuickCast
                                                                                                                               Mobile & Wireless
 vdcresearch.com
Today’s Speaker


                    David Krebs
                     Vice President, Mobile & Wireless

                    David has more than ten years experience covering the markets for enterprise and
                    government mobility solutions, wireless data communication technologies and automatic
                    data-capture research and consulting. David focuses on identifying the key drivers and
                    enablers in the adoption of mobile and wireless solutions among mobile workers in the
                    extended enterprise. David’s consulting and strategic advisory experience is far reaching
                    and includes technology and market opportunity assessments, technology penetration
                    and adoption enablers, partner profiling and development, new product development and
                    M&A due diligence support. David has extensive primary market research management
                    and execution experience to support market sizing and forecasting, total cost of
                    ownership (TCO), comparative product performance evaluation, competitive
                    benchmarking and end user requirements analysis. David is a graduate of Boston
                    University (BSBA).




For complimentary insights and marketing data:

            http://blog.vdcresearch.com/mobile_and_wireless/


                                                                                          © 2012 VDC Research QuickCast
                                                                                                       Mobile & Wireless
 vdcresearch.com
Today’s Agenda

                     Mobile Workforce…The Mobile Worker
                     becomes the Enterprise




                                            © 2012 VDC Research QuickCast
                                                         Mobile & Wireless
vdcresearch.com                                             vdcresearch.com
Mobile Workforce to Exceed 1.06 Billion by 2014
Enterprise mobility solution penetration to double over by 2014


The mobile workforce represents over 1 billion workers, or one third of today’s
workforce. The mobile workforce is expected to reach 1.2 billion workers by 2014.
Of the approximately 1 billion mobile workers worldwide, VDC Research estimates that
approximately 15% are currently using some type of mobile device to support an
enterprise mobility application.
However, with smartphone and tablet shipments scaling rapidly – VDC estimates over
500 million smartphones and 100 million tablets will be shipped in 2012 – and with
increased interest in and acceptance of new form factors such as tablets VDC expects
enterprise mobility penetration to more than double over the next three years.




                                                                    © 2012 VDC Research QuickCast
                                                                                 Mobile & Wireless
 vdcresearch.com
Mobile Worker Population – Global Outlook
Mobile knowledge worker population to grow by 19% through 2014


 1.05B                                                                                1.2B         The global mobile worker population
                                                                                             600   exceeded 1 billion in 2010 and is
                                                                                                   expected to reach 1.2 billion workers by
    571.3




                    557.0



                                                                                                   2014.




                                                                              547.0
                                    543.8




                                                              529.4
                                                      529.1




                                                                      515.6
                                                                                             500
                                            510.8
                            493.8




                                                                                                   Perhaps the most striking development
            475.9




                                                                                                   is the overall decline in line/task workers
                                                                                             400
                                                                                                   relative to the increase in knowledge
                                                                                                   workers.
                                                                                             300      o 2010-2014 Line Worker Growth: -11.8%
                                                                                                      o 2010-2014 Knowledge Worker Growth:
                                                                                                         +19.1%
                                                                                             200




                                                                                             100




                                                                                             0
  2010              2011            2012              2013            2014

                    Line Workers                    Knowledge Workers



                                                                                                                            © 2012 VDC Research QuickCast
                                                                                                                                         Mobile & Wireless
 vdcresearch.com
Mobile Device Penetration Regional Outlook
Mobile device penetration among mobile workers to near 10% by 2014


                      Millions of Units                                           The global installed base of mobile
      61.2          69.1          79.5      90.7        102.2                     devices supporting enterprise and
25%
                                                                                  government mobility applications is
                                                          22.1%
                                                                                  expected to grow from just over 100
                                                20.1%                             million units in 2010 to more than 250
20%                                                                               million by 2014.
                                  18.1%                                Americas

                     16.2%
                                                                                  The largest proportion of mobile devices
       15.0%
                                                                       Global
                                                                                  deployed is in the Americas region – the
15%                                                                               region with the lowest number of mobile
                                                                       EMEA
                                                                                  workers.
                                                                       APAC
                                                           9.6%                   Although adoption in emerging markets
10%                                             8.6%
                                  7.5%
                                                                                  such as China and India is scaling, the
                                                                8.5%
                     6.6%                                                         significantly lower labor rates, under-
         5.8%
                                         6.6%
                                                   7.5%
                                                                5.9%
                                                                                  developed infrastructure and limited
5%
              4.9%
                           5.7%                                                   experience with enterprise mobility
                                         4.4%
                                                   5.2%
                                                                                  solutions all combine as critical near
                           3.8%
             3.2%                                                                 term adoption barriers.
0%
       2010         2011          2012          2013     2014



                                                                                                          © 2012 VDC Research QuickCast
                                                                                                                       Mobile & Wireless
 vdcresearch.com
Thank You for Attending this VDC Webcast

For more information please contact:


                      David Krebs – Vice President
                      davidk@vdcresearch.com | 508.653.9000

                      Eric Klein – Senior Analyst
                      eklein@vdcresearch.com | 508.653.9000

                      Balca Korkut – Analyst
                      bkorkut@vdcresearch.com | 508.653.9000

                      Gerrell Smith – Account Director
                      gsmith@vdcresearch.com | 508.653.9000 x130




For complimentary insights and marketing data:

            http://blog.vdcresearch.com/mobile_and_wireless/


                                                                   © 2012 VDC Research QuickCast
                                                                                Mobile & Wireless
 vdcresearch.com

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The Global Mobile Workforce

  • 1. Mobile & Wireless Practice David Krebs – Vice President Eric Klein – Senior Analyst Balca Korkut – Analyst QuickCast The Mobile Workforce February 2012 © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 2. Recording Available A full audio recording is available for download at: http://vdcresearch.com/market_research/mobile_wireless/freeresearch.aspx © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 3. About Us Market Intelligence for Technology Vendors & Investors  Direct-Contact Primary Market Research  Deeply Segmented Data  Expert Insights  Validated Results Custom Consulting Services for Your Most Critical Business Decisions  Research-Based Consulting  Transparent Tools & Methodology o Highly Customized Survey Guides & Output Templates o Sophisticated Market Estimate & Forecast Models o Detailed, Flexible Stakeholder Maps & Profiles o Industry Development Scenarios o Market Opportunity Fit Screening, Rating & Ranking © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 4. Our Core Coverage Areas AutoID & Transaction Automation Embedded Hardware & Systems Mobile & Wireless Industrial Automation & Control Embedded Software & Tools Emerging Technologies © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 5. Ways to Work With Us Our syndicated research is the basis for the many ways VDC can help you grow your business. We offer a wide variety of services designed to meet Our market research is the decision support needs. All ways that VDCare built on a foundation of highly skilled professionals applying robust specific tactical and strategic basis for the many other of our services can help you to grow your business. We offer a range of services designed to meet your large and thought leadership, opportunity assessment and corporate development needs. methodologies to VDC’s specific continuously refreshed datasets. © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 6. Today’s Speaker David Krebs Vice President, Mobile & Wireless David has more than ten years experience covering the markets for enterprise and government mobility solutions, wireless data communication technologies and automatic data-capture research and consulting. David focuses on identifying the key drivers and enablers in the adoption of mobile and wireless solutions among mobile workers in the extended enterprise. David’s consulting and strategic advisory experience is far reaching and includes technology and market opportunity assessments, technology penetration and adoption enablers, partner profiling and development, new product development and M&A due diligence support. David has extensive primary market research management and execution experience to support market sizing and forecasting, total cost of ownership (TCO), comparative product performance evaluation, competitive benchmarking and end user requirements analysis. David is a graduate of Boston University (BSBA). For complimentary insights and marketing data: http://blog.vdcresearch.com/mobile_and_wireless/ © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 7. Today’s Agenda Mobile Workforce…The Mobile Worker becomes the Enterprise © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com vdcresearch.com
  • 8. Mobile Workforce to Exceed 1.06 Billion by 2014 Enterprise mobility solution penetration to double over by 2014 The mobile workforce represents over 1 billion workers, or one third of today’s workforce. The mobile workforce is expected to reach 1.2 billion workers by 2014. Of the approximately 1 billion mobile workers worldwide, VDC Research estimates that approximately 15% are currently using some type of mobile device to support an enterprise mobility application. However, with smartphone and tablet shipments scaling rapidly – VDC estimates over 500 million smartphones and 100 million tablets will be shipped in 2012 – and with increased interest in and acceptance of new form factors such as tablets VDC expects enterprise mobility penetration to more than double over the next three years. © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 9. Mobile Worker Population – Global Outlook Mobile knowledge worker population to grow by 19% through 2014 1.05B 1.2B The global mobile worker population 600 exceeded 1 billion in 2010 and is expected to reach 1.2 billion workers by 571.3 557.0 2014. 547.0 543.8 529.4 529.1 515.6 500 510.8 493.8 Perhaps the most striking development 475.9 is the overall decline in line/task workers 400 relative to the increase in knowledge workers. 300 o 2010-2014 Line Worker Growth: -11.8% o 2010-2014 Knowledge Worker Growth: +19.1% 200 100 0 2010 2011 2012 2013 2014 Line Workers Knowledge Workers © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 10. Mobile Device Penetration Regional Outlook Mobile device penetration among mobile workers to near 10% by 2014 Millions of Units The global installed base of mobile 61.2 69.1 79.5 90.7 102.2 devices supporting enterprise and 25% government mobility applications is 22.1% expected to grow from just over 100 20.1% million units in 2010 to more than 250 20% million by 2014. 18.1% Americas 16.2% The largest proportion of mobile devices 15.0% Global deployed is in the Americas region – the 15% region with the lowest number of mobile EMEA workers. APAC 9.6% Although adoption in emerging markets 10% 8.6% 7.5% such as China and India is scaling, the 8.5% 6.6% significantly lower labor rates, under- 5.8% 6.6% 7.5% 5.9% developed infrastructure and limited 5% 4.9% 5.7% experience with enterprise mobility 4.4% 5.2% solutions all combine as critical near 3.8% 3.2% term adoption barriers. 0% 2010 2011 2012 2013 2014 © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com
  • 11. Thank You for Attending this VDC Webcast For more information please contact: David Krebs – Vice President davidk@vdcresearch.com | 508.653.9000 Eric Klein – Senior Analyst eklein@vdcresearch.com | 508.653.9000 Balca Korkut – Analyst bkorkut@vdcresearch.com | 508.653.9000 Gerrell Smith – Account Director gsmith@vdcresearch.com | 508.653.9000 x130 For complimentary insights and marketing data: http://blog.vdcresearch.com/mobile_and_wireless/ © 2012 VDC Research QuickCast Mobile & Wireless vdcresearch.com

Editor's Notes

  1. VDC Research Group (VDC) provides exceptionally detailed direct-contact primary market research and consulting services to many of the world's largest technology suppliers, innovative start-ups and leading investors.
  2. The firm is organized around six practices, each with its own focused area of coverage, but all committed to the firm’s core philosophy.
  3. This philosophy is applied in our syndicated research and in the wide variety of other services we provide to meet our clients specific tactical and strategic decision support needs. All of our services are built on a foundation of highly skilled professionals applying robust methodologies to VDC’s large and continuously refreshed datasets.