These slides are from a October 8, 2009 Webcast Presentation hosted by VDC Research Group and sponsored by the Self-Service & Kiosk Association.
Presentation Overview: Interest in self-service solutions – especially a broad range of kiosk configurations - continues to grow in most regional markets. Self-service is now a high priority item on marketing, operations, and IT investment agendas.
However, when it comes to funding self-service solution deployment, many operations managers are challenged - not only by the CFO’s capital conservation mandates - but also by the CIO’s need to manage traditional IT acquisition and licensing requirements. The answer to that challenge is increasingly: managed services.
During this webcast, VDC Research and executives from NCR and MaxBox Digital Retail will discuss the opportunity for managed services deployment for self-service solutions.