Embedded Hardware & Systems Practice                  Chris Rommel – Vice President                  Eric Gulliksen – Seni...
Recording Available                      A full audio recording is available for download at:        http://vdcresearch.co...
About Us                  Market Intelligence for Technology Vendors & Investors                         Direct-Contact P...
Our Core Coverage Areas AutoID & Transaction Automation     Embedded Hardware & Systems     Mobile & Wireless   Industrial...
Ways to Work With UsOur market research is the basis for the many other ways that VDC can help you to grow your business. ...
Today’s Speaker                    Jonathan Hastings                    Analyst, Embedded Hardware & Systems              ...
Today’s Agenda                     Services Overview                     Services Regional Markets                     Ser...
Services Present Opportunities Throughout the Product Lifecycle         Beginning                        Product Lifecycle...
Communications Infrastructure is Powering Global Growth  Services Revenue Regional                    Services Revenue Reg...
Price Remains Most Critical                              Service Provider Satisfaction Rankings                           ...
Integration Services are Where the Money Is                                       Respondents Willingness to Pay More     ...
Services are a Great Opportunity but Have Subtle RequirementsTo gain market share in the embedded services markets, vendor...
Thank You for Attending this VDC QuickCastFor more information please contact:                      Bob Perugini – Account...
Upcoming SlideShare
Loading in...5
×

The Opportunity Around Embedded Integration Services in 2012 and Beyond

694

Published on

Competitors from across the hardware spectrum, from OEM to traditional embedded hardware, are being drawn to the exciting new embedded integration services market. Companies would be smart to jump on this wagon early – but what key trends are dictating the market’s future? During this QuickCast, VDC’s Jon Hastings sheds some light on the subject by providing an overview of how VDC segments the market, regional trends, what embedded services customers are looking for from their providers, and highlights of VDC's perspectives.

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
694
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • VDC Research Group (VDC) provides exceptionally detailed direct-contact primary market research and consulting services to many of the world's largest technology suppliers, innovative start-ups and leading investors.
  • The firm is organized around six practices, each with its own focused area of coverage, but all committed to the firm’s core philosophy.
  • Account Director should always be most prominent. Do not give VP or analyst extensions.
  • The Opportunity Around Embedded Integration Services in 2012 and Beyond

    1. 1. Embedded Hardware & Systems Practice Chris Rommel – Vice President Eric Gulliksen – Senior Analyst Jonathan Hastings – Analyst David Laing – Senior Analyst QuickCast The Opportunity around Embedded Integration Services in 2012 and Beyond February 2012 © 2012 VDC Research QuickCast Embedded Hardware & Systemsvdcresearch.com
    2. 2. Recording Available A full audio recording is available for download at: http://vdcresearch.com/market_research/embedded_hardware/freeresearch.aspx © 2012 VDC Research QuickCast Embedded Hardware & Systemsvdcresearch.com
    3. 3. About Us Market Intelligence for Technology Vendors & Investors  Direct-Contact Primary Market Research  Deeply Segmented Data  Expert Insights  Validated Results Custom Consulting Services for Your Most Critical Business Decisions  Research-Based Consulting  Transparent Tools & Methodology o Highly Customized Survey Guides & Output Templates o Sophisticated Market Estimate & Forecast Models o Detailed, Flexible Stakeholder Maps & Profiles o Industry Development Scenarios o Market Opportunity Fit Screening, Rating & Ranking © 2012 VDC Research QuickCast Embedded Hardware & Systemsvdcresearch.com
    4. 4. Our Core Coverage Areas AutoID & Transaction Automation Embedded Hardware & Systems Mobile & Wireless Industrial Automation & Control Embedded Software & Tools Emerging Technologies © 2012 VDC Research QuickCast Embedded Hardware & Systemsvdcresearch.com
    5. 5. Ways to Work With UsOur market research is the basis for the many other ways that VDC can help you to grow your business. We offer a range of servicesdesigned to meet your specific thought leadership, opportunity assessment and corporate development needs. © 2012 VDC Research QuickCast Embedded Hardware & Systems vdcresearch.com
    6. 6. Today’s Speaker Jonathan Hastings Analyst, Embedded Hardware & Systems Prior to joining VDC, Jonathan worked several years in aerospace, including an engineer position at General Electric Aviation. During that time, he developed knowledge in stress analysis, aerospace design, Six Sigma, and project management. Jonathan holds a BS in Mechanical Engineering from Brown University in Providence, RI. He has completed additional coursework in economics, biology and legal studies. Jonathan previously worked at VDC in the Industrial Automation practice conducting studies on surge protection and chart recorder technologies.For complimentary insights and marketing data: http://blog.vdcresearch.com/embedded_hw/ © 2012 VDC Research QuickCast Embedded Hardware & Systems vdcresearch.com
    7. 7. Today’s Agenda Services Overview Services Regional Markets Service Provider Satisfaction Ratings Services Value Conclusions © 2012 VDC Research QuickCast Embedded Hardware & Systemsvdcresearch.com vdcresearch.com
    8. 8. Services Present Opportunities Throughout the Product Lifecycle Beginning Product Lifecycle End Consulting Services Integration Services Project Definition / Pre-procurement Product Design & Development Product Deployment & Maintenance Process © 2012 VDC Research QuickCast Embedded Hardware & Systemsvdcresearch.com
    9. 9. Communications Infrastructure is Powering Global Growth Services Revenue Regional Services Revenue Regional Americas and Asia Pacific Segmentation, 2010 Segmentation, 2013 will see greater need for (Percent of Dollar Volume (Percent of Dollar Volume services to support the massive Shipments) Shipments) communications infrastructure developments. 22% 24% EMEA’s macroeconomic growth is repressed, but this does not preclude opportunities. 48% 49% 30% 28% Americas EMEA Asia-Pacific © 2012 VDC Research QuickCast Embedded Hardware & Systemsvdcresearch.com
    10. 10. Price Remains Most Critical Service Provider Satisfaction Rankings (Mean of respondents) RankingPrice 2.5Performance 2.8Service 2.8Vertical Industry Expertise 3.0Reputation 4.0 © 2012 VDC Research QuickCast Embedded Hardware & Systemsvdcresearch.com
    11. 11. Integration Services are Where the Money Is Respondents Willingness to Pay More for the Selected Services (% of Communications Respondents Identifying) 48% Hardware Integration 9% 45% Custom Design/Manufacture 11% 39% Sales & Marketing Support 17% 37% Technical Support 13% 35% Program/Project Mgt. 24% 35% Maintenance Services 16% 33% Supply Chain/Logistics Mgt. 18% 33% Field Application Engineers 17% 28% Product Lifecycle Management 23% 14% Other, Unspecified Services 71% 0% 10% 20% 30% 40% 50% 60% 70% 80% Yes No © 2012 VDC Research QuickCast Embedded Hardware & Systemsvdcresearch.com
    12. 12. Services are a Great Opportunity but Have Subtle RequirementsTo gain market share in the embedded services markets, vendors follow these guidelines: o Align services with particular vertical markets o Support of longer lifecycle needs is crucial o The communications & networking segment is prime target for integration services o Ruggedization is key in mil/aero, but is relevant to other segments o Price is critical, but quality of services and service types drive repeat business © 2012 VDC Research QuickCast Embedded Hardware & Systems vdcresearch.com
    13. 13. Thank You for Attending this VDC QuickCastFor more information please contact: Bob Perugini – Account Director rperugini@vdcresearch.com | 508.653.9000 x144 Chris Rommel – Vice President, Embedded Hardware & Software email@vdcresearch.com | 508.653.9000 J. Eric Gulliksen – Senior Analyst ericg@vdcresearch.com | 508.653.9000 David Laing – Senior Analyst dlaing@vdcresearch.com | 508.653.9000 Jonathan Hastings – Analyst jhastings@vdcresearch.com | 508.653.9000For complimentary insights and marketing data: http://blog.vdcresearch.com/embedded_hw/ © 2012 VDC Research QuickCast Embedded Hardware & Systems vdcresearch.com

    ×