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Taking Control of the CEM Conversation

by on May 02, 2012

  • 627 views

This presentation was delivered to the 5th Customer Experience Management Conference 2012, by Peter Harris, EVP and Managing Director of Vision Critical Australia. ...

This presentation was delivered to the 5th Customer Experience Management Conference 2012, by Peter Harris, EVP and Managing Director of Vision Critical Australia.

In it, Peter showcases how it is possible to 'have your cake and eat it' by bringing all elements of Customer Relationship Managerment into one platform.

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Taking Control of the CEM Conversation Taking Control of the CEM Conversation Presentation Transcript