Digital eductaion revolution with TIBCO
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Digital eductaion revolution with TIBCO



In 2008, NSW DET began the implementation of a Services Oriented Architecture (SOA) that supported a number of high profile initiatives including: Connected Classrooms; their deployment of SAP and the ...

In 2008, NSW DET began the implementation of a Services Oriented Architecture (SOA) that supported a number of high profile initiatives including: Connected Classrooms; their deployment of SAP and the modernization of TAFE systems.
Most recently, NSW DET has used their SOA infrastructure to enable the rollout of 260,000 laptop computers to students, eliminating tens of thousands of hours of effort and providing an improved service to their students.
Attend this seminar to hear from Phil Sherwin, Chief Architect for DET, on how DET approached the establishment of an SOA, the success they realised and the lessons learnt so far.



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  • Today government is under pressure to deliver. Various public initiatives have drawn attention the internal operations. Initiatives like the Gershon report and the NSW GCIO People First initiative have focused on improving services to citizens . A key balance must be drawn to improve services while remaining efficient and cost effective at the back end .
  • DHS implemented National Information Exchange Model, is a large-scale, object-oriented data model with extensive inheritance, instantiated as XML Schema; composed of reusable components (~4000 data elements and ~650 data types); and designed to facilitate disparate government and private entities in exchanging information quickly, accurately, and reliably
  • Common services
  • Tying into all the services mentioned in earlier slide

Digital eductaion revolution with TIBCO Digital eductaion revolution with TIBCO Presentation Transcript

  • TIBCO Breakfast Seminar Series
    Enabling Better Government Services
    Vincent Cotte (Director – Product Marketing APJ)
  • Agenda
    Today's landscape
    Case Study : NSW Department of Education
    Phil Sherwin – Enterprise Architect
    Enabling the digital education revolution
  • TIBCO maybe you already know us!
  • Landscape of government today
  • Government Initiatives we see in TIBCO Customers
  • Digital Education Revolution NSW
    Phil Sherwin
    Enterprise Architect
    Department of Education and Training
  • Introduction – Digital Education Revolution
    The Australian Government is investing $2.1 billion through the Fund, to provide for new or upgraded information and communications technology (ICT) for secondary schools with students in years 9 to 12. 
    The aim of the Fund is to achieve a 1 to 1 computer to student ratio by 31 December 2011.
    The objective of the first three application based rounds of the Fund was to assist secondary schools with students in years 9 to 12 to move to a computer to student target ratio of 1 to 2.
  • Introduction
    2500+ State schools across NSW
    745,000+ Students K-12
    80,000+ Staff and teachers
    Year 9-12
    Over 200,000 students
    500+ High schools
  • Our Challenge
  • Challenge
    1 April 2009 – Premier Nathan Rees today announced a $150 million contract to build up to 267,000 laptops for the state’s 200,000 senior secondary school students and 25,000 secondary teachers.
    Mr Rees said:
    “I want them in classrooms as soon as possible.”
    NSW public schools lead the nation in providing computer resources, giving our teachers and our young people the vital skills they need to help them succeed in our IT savvy world.
  • Challenge
    Key Objectives
    Low total cost of ownership
    Fast Implementation – 70,000 by Dec 2009
    Optimised management and security of the device
    Device that is loved by the students
  • Challenge
    Roll out
    First Phase by Dec 2009
    90,000 Devices
    Procurement 120 days
    EOI run for devices and Wireless solution for schools
    RFP Process completed
    Selected Lenovo S10e Notebook
    Select IBM to supply Wireless infrastructure
  • Solution Architecture
  • Solution Architecture
    DET has an ESB capability
    SOA architecture understood
    Key common services available
    Central Active Directory
    Central Enrolment system
    Single Sign on services
    Identity management environment
    Enterprise Portal
    Delegation service for access control
  • Device
    Lenovo S10e
    Microsoft Windows 7
    Adobe creative suite
    Open Source solutions
  • Overview – Leveraging Capability
  • Solution
    Commissioning devices – Key to success
    Integrated Resource Management Environment
    Device commissioning, allocation
    Device tracking, status, broken, stolen
    Integrated with DET services
    Student management system
    Help desk
    Robust and self healing
    Integrated reporting
  • Solution Context
    Log activity
    Home Network
    View / Manage activity
    Access & Asset Management
    Enterprise Group Directory
    Bluecoat filter
    Central AD
    Log activity
    Device Management and Authentication
    DIP (local AD / Storage)
    Wireless Network
    DET Services
    • Central AD
    • Central student Db
    • Wide area network
    • DIP Platform
  • Integration
    TIBCO ActiveMatrix ESB
    DET Procured TIBCO 2008
    SAP / Legacy integration
    Identity Management, student provisioning
    Single Student Identifier
    Supported by Enrolment and Registration System
    Single Student Username
    Supported by IDM and Active Directory
  • Solution Implementation - Commissioning
    Student gets parent to sign charter
    Lenovo send manifest to DET
    RMU used to tick of each student against serial No.
    Self service
    User initiates, unpacked, plugged in, enter Username/Password
    Device builds and sends message to the ESB
    ESB coordinates backend services and populates directory, and databases
    Admin User logs on to RMU
    Uses delegated commissioning
    Commissions for Pool device
  • Implementation
  • Implementation
    Cooperative development teams
    Desktop image build scripts
    Resource Management utility
    Integration team (Competency centre)
    TIBCO support
    Very Agile development Process
    Scenario/Use case driven
    SOA architecture, loosely coupled services
    Defined interfaces
  • Implementation
    Student Unpacks device
    Plug in, switch on, enter username/password
    Rebuild process commences
    End of process message to ESB
    ESB processes details
    Updates management Db
    Updates Directory
    Updates user and computer objects
    Capable of 1000’s messages/hour
  • Design
    Laptop State Transition
  • Detail Sequences
  • TIBCO ActiveMatrix BusinessWorks
    Message Services
  • TIBCO ActiveMatrix Enterprise Service Bus
    Mediation Services
  • Implementation
    Completed in timeframe
    Testing iterations during development cycle eliminated numerous issues
    Commissioning accepted by users
    Failure rates < 1%
    Self healing service provides background fixes
    Current rates achieved > 1,200 devices / day
  • Lessons Learned
  • Lessons Learnt
    Co Operative teams
    Worked well once a PM allocated to manage
    Well defined roles required
    Knowledge sharing essential
    Sharing the same goal
    Development Process
    Agile design process worked well
    Integration boundaries need focus and agreement
    Continual testing aided quality
  • Benefits
    Time to procure a laptop reduced by 85% thanks to self service model
    Based on manual process estimations (2 hrs to 15 mins)
    Integration competency implemented as part of project
    Central knowledge management centre is key to DET gaining continued rollout benefits
    Automates exception management
    Project implementation was greatly reduced due to the service oriented approach and parallelisation of development
    4-6 weeks development time
  • Wrap Up
    Integration made easy using ESB technology
    Essential to leverage from existing services
    Solution worked well for this challenge
    Continuing development and usage of ESB
    Integration and competency centre techniques now established in ITD
    Happy customers
  • TIBCO Breakfast Seminar Series
    Enabling Better Government Services
  • Platform characteristics TIBCO Government customers value
  • Thank-you for Attending
    Next event – Lunch and Learn (Securing your SOA – October)
    Feedback forms
    Gift at registration desk when you hand your form in
    Are your contact details correct?
    Any suggestions or comments are appreciated.
    Presentations will be sent out by Email this week
    Government Whitepaper and Aged Care case study available if you are interested.
    Next TIBCO User Group – Mid November
    Any questions or if you want further information
    Contact Melissa - - 02 9458 2148