Dataquest cmr e-readiness assessment of indian states 2013 29-august2013
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Dataquest cmr e-readiness assessment of indian states 2013 29-august2013 Dataquest cmr e-readiness assessment of indian states 2013 29-august2013 Presentation Transcript

  • STATUS UPDATE ON AVAILABILITY OF e-INFRASTRUCTURE, IMPLEMENTATION OF NeGP programme The e-Readiness Assessment of Indian States 2013 e-INFRASTRUCTURE, IMPLEMENTATION OF NeGP MMPs AND THE CAPACITY OF STATES’ RESIDENTS TO ACCESS AND USE e-GOV SERVICES Vishaal Bhatnagar, Public Sector Practice, CyberMedia Research New Delhi – Thursday, 29th August 2013
  • Table of Contents Introduction: About NeGP, Dataquest-CMR e-States Programme e-States 2013: Research Objectives, Scope and Methodology e-States 2013: Assessment Framework, Indicators Considered, Factore-States 2013: Assessment Framework, Indicators Considered, Factor Weights Scores and Ranks for the ‘Top 5’ – Large States, Small States, Overall Award Categories Why ‘e-Readiness’? The Road Ahead: Building a Truly Empowered and Citizen-Centric SocietyThe Road Ahead: Building a Truly Empowered and Citizen-Centric Society The Market Opportunity, The Go-To-Market Strategy 2
  • National e-Governance Plan (NeGP) Vision Statement "Make all Government Services accessible to the common man in his locality, through common service delivery outlets, and ensure efficiency, transparency, and reliability of such services at affordable costs to realise the basic needs of the common man." About NeGP such services at affordable costs to realise the basic needs of the common man." • The Government approved the National e-Governance Plan (NeGP), comprising of 27 Mission Mode Projects (MMPs) and 8 components, on 18th May 2006. • In the year 2011, 4 projects – Health, Education, PDS and Posts were introduced to enhance the list to 31 Mission Mode Projects. • To promote e-Governance in a holistic manner, various policy initiatives and projects have been undertaken to develop core and support infrastructure. The major Core Infrastructure components are State Data Centres (SDCs), State Wide Area Networks (SWANs), Common Services Centres (CSCs) and middleware gateways, i.e., National e-Governance ServiceServices Centres (CSCs) and middleware gateways, i.e., National e-Governance Service Delivery Gateway (NSDG), State e-Governance Service Delivery Gateways (SSDGs), and Mobile e-Governance Service Delivery Gateway (MSDG). • Important support components include Core Policies and Guidelines on Security, HR, Citizen Engagement, Social Media as well as Standards related to Metadata, Interoperability, Enterprise Architecture, Information Security etc. • New initiatives include a framework for authentication via digital signatures – e-Pramaan and the G-I cloud – Meghraj, an initiative to deliver benefits of cloud computing for e-Gov projects. 3
  • About Dataquest-CMR e-States Programme 2013 Programme e-States Programme, the new avatar of e-Gov initiatives by Dataquest and CMR started in 2005, has Programme Components REPORT started in 2005, has featured an analysis of an average of 23 states every year, showcasing the efforts and results of investments in public and private infrastructure, citizen empowerment and state e-Gov projects. And what policies, administrative reforms,administrative reforms, capacity building measures, ICT infrastructure, services and ‘apps’ need to be put in place for achieving maximum impact in a sustainable manner. 4
  • Click to edit the outline text format Second Outline Level OBJECTIVES • To assess ‘e-Readiness’ of 29 Indian states on the availability of private and public ICT infrastructure, the reach of RESEARCH Research Objectives − Third Outline Level Fourth Outline Level − Fifth Outline Level − Sixth Outline Level − Seventh Outline Level − Eighth Outline Level Ninth Outline Level Click to edit Master text styles public ICT infrastructure, the reach of their e-Gov programs through effective leverage and utilization of IT policy, administrative reforms and infrastructure, and the depth and speed of implementation of their developmental vision • To rate and rank Indian states on the capacity of individual citizens, e-States: An ‘e-Readiness’ Survey of Indian States Master text styles capacity of individual citizens, communities and stakeholders to access e-Infrastructure to avail e-Gov services, and significant outcomes achieved in the areas of quality healthcare, education and employment opportunities, and overall quality of life Research Partner of Indian States 5
  • Click to edit the outline text format Second Outline Level Research Scope SCOPE The Dataquest-CMR e-Readiness Assessment of Indian States 2013 Status Report provides: − Third Outline Level Fourth Outline Level − Fifth Outline Level − Sixth Outline Level − Seventh Outline Level − Eighth Outline Level Ninth Outline Level Click to edit Master text styles 1. A Review of the UN Millennium Development Goals (MDGs) for 2001-2015 and India’s achievements and contributions to the same 2. A ranking of 'e-Readiness' of 29 states of India on key macro-economic development indicators, HDI indicators, per capita availability of total (public + private) ICT infrastructure and IT spending by states on e-Gov programmes 3. Ranking of 29 states of India in terms of the 'e-development' achieved in the last 24 months (FY 2011-12 and FY 2012-13) by way of rollout of e-Gov programmes 4. Case Studies of key e-Gov projects across states that have achieved significant outcomesMaster text stylesoutcomes 5. Identifying policy changes, administrative reforms and government business process re-engineering that can help to establish definite linkages between Public ICT Spending, e-Governance Programme Service Delivery, Innovative Solutions and Practices to deliver time-bound and visible Quality of Life Improvement for the ‘Aam Admi’ (common citizen) 6. Identification of implementation partners (SIs, solution providers and PPP partners) who have helped states achieve significant outcomes, and best practices employed. 6
  • Click to edit the outline text format Second Outline Level Research Methodology Methodology in Brief • Primary Survey: Poll of state IT Secretaries and / or Heads of State Nodal IT agencies, SeMT project managers and other stakeholders – − Third Outline Level Fourth Outline Level − Fifth Outline Level − Sixth Outline Level − Seventh Outline Level − Eighth Outline Level Ninth Outline Level Click to edit Master text styles Nodal IT agencies, SeMT project managers and other stakeholders – nearly 120 decision makers and influencers across 29 states; • Secondary Research: Census 2011, Planning Commission, CEA, MoSPI, TRAI, UNDP, WB etc. • Dataquest and CMR data repository • Multi-factor analysis for rating and ranking states’ performance on ‘e-Readiness’ • Focus Group Discussion (FGD): Participation of government sector experts, senior ICT industry executives, Dataquest editors and CMR Master text styles experts, senior ICT industry executives, Dataquest editors and CMR analysts • Study Duration: Four months – April to July, 2013 7
  • Assessment Framework e-Infrastructure e-Governance Services PESTLE Analysise-Infrastructure • 21 key indicators to evaluate the performance of each state • Latest available figures published by NeGP, MoSPI, Planning Commission, MoF, Census 2011, TRAI, CEA, UNDP, World Bank etc. e-Governance Services •Per capita public IT spending •State IT sector policies, administrative reforms, special incentives to industry •Adoption of novel e-Gov service delivery channels •Education, Employment Generation, Entrepreneurship Development initiatives •Public Healthcare Service Delivery initiatives •Communicating to popularise PESTLE Analysis State vision, stability, law & order situation, fiscal health, investor -friendly policies, employment generation schemes, educational opportunities, healthcare services, governance track recordUNDP, World Bank etc. • Rankings based on 5-point scale and derived 100-point percentile index •Communicating to popularise e-Gov programmes to encourage participation in schemes e-Governance Usage •No. of G2C and G2B transactions •Access Points & Channels record • HDI Rankings of States • Expert Viewpoints 8
  • Indicators Considered , Factor Weights Assigned Availability of Electronic Infrastructure, Means & Ability to Status of Implementation of Important e-Gov Programmes, Enabling Policies,Infrastructure, Means & Ability to Access e-Gov Services = 30% Enabling Policies, Communication & Popularisation Initiatives = 30% Indicators of Actual Service Utilisation by Target Recipients PESTLE Analysis: HDI Rankings of States + Inputs Utilisation by Target Recipients = 30% HDI Rankings of States + Inputs from Focus Group Discussion with Industry Experts = 10% 9
  • Scores and Rankings – Top 5 Large States Ranking of Large States (* > 2.5 crore population) State Overall Score (out of a maximum Large* State Rank State Population (Census 2011) State Size maximum possible score of 500) Rank Kerala 323.06 1 33,387,677 L Gujarat 300.16 2 60,383,628 L Andhra Pradesh 298.64 3 84,665,533 L Tamil Nadu 290.00 4 72,138,958 L Maharashtra 282.05 5 112,372,972 L 10
  • Scores and Rankings – Top 5 Small States Ranking of Small States (** < 2.5 crore population) State Overall Score (out of a maximum Small** State Rank State Population (Census 2011) State Size maximum possible score of 500) Rank Delhi 335.41 1 16,753,235 S Goa 310.10 2 1,457,723 S Himachal Pradesh 277.67 3 6,856,509 S Tripura 249.69 4 3,671,032 S Mizoram 223.22 5 1,091,014 S 11
  • Scores and Rankings – Top 5 Overall Overall Rankings State Overall Score (out of a maximum possible score of 500) Overall Rank State Population (Census 2011) State Size Delhi 335.41 1 16,753,235 SDelhi 335.41 1 16,753,235 S Kerala 323.06 2 33,387,677 L Goa 310.10 3 1,457,723 S Gujarat 300.16 4 60,383,628 L Andhra Pradesh 298.64 5 84,665,533 L 12
  • AWARDS Award Categories* THE AWARDS • Recognising excellence in overall governance and e-Readiness, policy formulation and administrative reform amongst states • Honouring state administrations that have successfully deployed e-Gov projects to reach a large proportion of the population ore-Gov projects to reach a large proportion of the population or invested in creating infrastructure and capacity building in priority sectors such as education, employment generation, healthcare service delivery, financial inclusion and so on •Dataquest-CMR e-Readiness Awards 2013: Categories • Dataquest-CMR e-Readiness Awards – Top 3 States: Excellence in Overall Governance and e-Readiness • Dataquest-CMR e-Readiness Awards – Top 3 Large States • Dataquest-CMR e-Readiness Awards – Top 3 Small States • Dataquest-CMR e-Readiness Awards – Per Capita Public IT Spending• Dataquest-CMR e-Readiness Awards – Per Capita Public IT Spending (FY 2012 + FY 2013) • Dataquest-CMR e-Readiness Awards – 100% CSC Roll Out • Dataquest-CMR e-Readiness Awards – Maximum Utilisation of SDC • Dataquest-CMR e-Readiness Awards – Number and Scope of e-Gov Programmes Rolled Out • Dataquest-CMR e-Readiness Awards – Volume of Electronic Transactions for availing e-Gov services • Dataquest-CMR e-Readiness Awards – State IT Policies, Industry Incentives, Administrative Reforms * list not exhaustive 13
  • AWARDS Why ‘e-Readiness’? THE RATIONALE •Dataquest-CMR team decided to extend the study to explore areas beyond the direct control or purview of governments •Due weightage to:•Due weightage to: • Availability or penetration of electricity, PCs, mobile telephones and Internet services • Capacity of individual citizens and communities to not only read and write, but participate meaningfully in the expanding, globally connected knowledge economy through access to quality higher education and technical skills • Financial Independence of individuals and backward• Financial Independence of individuals and backward groups through monetary empowerment (financial inclusion) and economic self-reliance • Hence, the composite Dataquest-CMR e-Readiness Index of Indian States emerged as an amalgam of many socio- economic indicators and e-Governance programmes 14
  • AWARDS The Road Ahead: Building a Truly Empowered and Citizen-Centric Society • Key Goal Completely eradicate extreme poverty from the face of the earth by 2030 • Five Transformative Shifts a. Leave no one behinda. Leave no one behind b. Put sustainable development at the core c. Transform Economies for Jobs and Inclusive Growth d. Build Peace and Effective, Open and Accountable Institutions for All e. Forge a new Global Partnership • Twelve Proposed Post-2015 Universal Developmental Goals 1. End poverty 2. Empower Girls and Women and Achieve Gender Equality 3. Provide Quality Education and Life-long Learning 4. Ensure Healthy Lives GLOBAL DEVELOPMENT AGENDA & GOVERNANCE VISION FOR 2030 4. Ensure Healthy Lives 5. Ensure Food Security and Good Nutrition 6. Achieve Universal Access to Water and Sanitation 7. Secure Sustainable Energy 8. Create Jobs, Sustainable Livelihoods, and Equitable Growth 9. Manage Natural Resource Assets Sustainably 10. Ensure Good Governance and Effective Institutions 11. Ensure Stable and Peaceful Societies 12. Create a Global Enabling Environment and Catalyse Long-Term Finance Source: “A New Global Partnership: Eradicate Poverty and Transform Economies through Sustainable Development” - Report of the UN’s High-Level Panel of Eminent Persons on the Post-2015 Development Agenda 15
  • The Market Opportunity e-Gov Infrastructure (CSC, SDC & SWAN), 24% Others, 1% Break-Up of NeGP Investment NeGP Projected Central/ Integrated/ State MMPs, 75% 24% NeGP Projected Investment: US$ 9,670 million Source: DeitY *Others include Capacity Building, Awareness & Communication and Assessment The planned investment in the National e-Governance Plan (NeGP) is approximately US$ 9.7 billion, with the cumulative figure up to CY 2014 expected to touch US$ 5.8 billion (assuming, 1 US$ = INR 55). 16
  • The Go-To-Market Strategy Short-Term Market Entry Approach Long-Term Market Entry Approach Brand-Building Activities Relationship-Building Activities Short-Term Market Entry Approach Go-To-Market (GTM) Strategy for ICT vendors Go-To-Market (GTM) Strategy for Service Providers Differentiation Source: CyberMedia Research (CMR), 2013 17 Brand-Building Activities 1. Evangelise 2. Educate 3. Demonstrate 4. Partner
  • THANK YOU! For further clarifications or details regarding methodology, table ofFor further clarifications or details regarding methodology, table of contents or availability of syndicated report, please contact: vbhatnagar@CMRindia.com, +91 – 98101 91634 18