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2.3 Defining Accomplishments
2.3 Defining Accomplishments
2.3 Defining Accomplishments
2.3 Defining Accomplishments
2.3 Defining Accomplishments
2.3 Defining Accomplishments
2.3 Defining Accomplishments
2.3 Defining Accomplishments
2.3 Defining Accomplishments
2.3 Defining Accomplishments
2.3 Defining Accomplishments
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2.3 Defining Accomplishments

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  • 1. Lesson  3:     Defining  Your   Accomplishments   Created  by  Vantage  HRS  for  the  Centers  of  Medicare  and  Medicaid  Services     1  
  • 2. Overview:   Accomplishments  Defined   Our  work  lives  are  filled  with  examples  of  accomplishments.  However,  we   o?en  think  of  our  work  only  in  terms  of  tasks.  In  so  doing,  we  do  not  give   ourselves  credit  for  what  we  do  and  how  we  do  it.   An  accomplishment  is  something  that  you,  by  your  own  standards,  believe   you  did  well  and  which  you  enjoyed  doing.  Generally,  accomplishments  are   saGsfying  to  recall.   Accomplishments  are  basic  to  an  effecGve,  efficient  job  search.   Created  by  Vantage  HRS  for  the  Centers  of  Medicare  and  Medicaid  Services     2  
  • 3. Your  Accomplishments   Your  work  life  is  filled  with  examples  of  accomplishments.  This  exercise  will   help  you  idenGfy  some  of  them.  You  and  your  skills  combine  to  create   accomplishments  that  are  uniquely  yours.   Think  about  your  last  five  jobs/volunteer  experiences  and  list  your   accomplishments  for  each  posiGon.  To  help  you  get  started,  here  are  some   examples  of  accomplishments.   •  IniGated  a  change  that  either  saved  supplies,  manpower,  Gme,  or   machinery   •  Improved  or  made  something  beOer   •  Developed  an  original  report,  evaluaGon,  or  analysis   Created  by  Vantage  HRS  for  the  Centers  of  Medicare  and  Medicaid  Services     3  
  • 4. Gauging  Accomplishments   Many  people  fail  to  claim  accomplishments  because  they  parGcipated  as   members  of  a  large  team  working  on  a  complex  assignment.  This  is  parGcularly   true  of  people  who  work  in  large,  bureaucraGc  organizaGons.   Use  this  simple  guideline  to  judge  accomplishments:   •  If  your  part  of  a  parGcular  event  or  assignment  failed  to  get  accomplished,   would  you  have  been  blamed?   •  If  you’d  have  been  liable  for  criGcism,  then  you  should  take  an  appropriate   share  of  the  credit.   Accomplishments  are  o?en  the  result  of  repeated  use  of  our  talents  and   moGvated  skills.   Ascertaining  your  significant  accomplishments  is  an  effecGve  way  of  idenGfying   your  skills.   Created  by  Vantage  HRS  for  the  Centers  of  Medicare  and  Medicaid  Services     4  
  • 5. C-­‐C-­‐A-­‐R  Statements   As  you  begin  to  gather  and  communicate  your  accomplishments,  the  The   Office  of  Personnel  Management  (OPM)  recommends  using  Context-­‐ Challenge-­‐AcGon-­‐Result  (C-­‐C-­‐A-­‐R)  statements  to  present  yourself  to  potenGal   employers.  C-­‐C-­‐A-­‐R  statements  shi?  the  focus  from  your  current  (or  prior)   employer  and  job  responsibiliGes  to  your  skills  and  abiliGes.  To  write  a  C-­‐C-­‐A-­‐R   Statement,  outline  the  key  elements  of  an  achievement  from  your  previous  or   current  job.  Use  the  Accomplishments  Worksheet  to  assist.   This  approach  allows  readers  and  listeners  to  discern  your  talents  and  gauge   you  as  an  effecGve  employee.  The  statements  provide  your  “workplace   narraGve”  in  a  manner  that  depicts  your  abiliGes.  Through  outcomes  and   results  you  can  show  –  not  just  tell  –  your  capabiliGes.   Created  by  Vantage  HRS  for  the  Centers  of  Medicare  and  Medicaid  Services     5  
  • 6. Wri<ng  C-­‐C-­‐A-­‐R  Statements   A  C-­‐C-­‐A-­‐R  Statement  is  one  way  to  express  your  value  to  an  organizaGon  in   quanGfiable  and  measurable  terms.   Context:  The  specific  program  you  encountered   Challenge:  The  factors  that  contributed  to  the  situaGon  you  encountered   AcGon:  The  steps  you  took  to  resolve  the  challenge   Result:  The  outcome  of  your  acGon  and  the  benefit  you  provided  to  your   organizaGon   There  are  other  ways  (and  other  acronyms  used)  to  express  this  idea,  but  no   maOer  the  model,  the  emphasis  is  on  AcGon  and  Result.  What  did  you  do,  and   what  was  the  outcome?”   Created  by  Vantage  HRS  for  the  Centers  of  Medicare  and  Medicaid  Services     6  
  • 7. Example:     C-­‐C-­‐A-­‐R  Statement   Context:     Our  agency  was  consistently  late  in  meeGng  deadlines  due  to  a  high  rate  of   reGrement  in  several  key  posiGons.   Challenge:     Our  organizaGon  had  over  400  job  vacancies,  primarily  in  technical  fields.   Created  by  Vantage  HRS  for  the  Centers  of  Medicare  and  Medicaid  Services     7  
  • 8. Example:     C-­‐C-­‐A-­‐R  Statement   Ac<on:     My  staff  and  I  developed  a  recruitment  training  program  for  our  managers   and  acGvely  involved  them  in  the  recruitment  process.  We  designed  and   conducted  a  naGonwide  college  recruitment  campaign  and  an  organizaGon-­‐ wide  career  fair.  We  streamlined  the  applicaGon  process  and  shortened  turn-­‐ around  Gme  for  responses  to  potenGal  candidates.   Results:     Our  iniGal  results  were  a  400%  increase  in  applicaGons  from  college  students   and  over  700  aOendees  at  our  first  career  fair.  Within  six  months,  we  filled   92%  of  all  our  vacancies.   Created  by  Vantage  HRS  for  the  Centers  of  Medicare  and  Medicaid  Services     8  
  • 9. Example:     C-­‐C-­‐A-­‐R  Statement   •  Streamlined  travel  voucher  system,  reducing  processing  Gme  by  an  average   of  21  days.   •  Resolved  a  case  involving  (insert  topic),  increasing  the  authority  of  the   agency  in  this  area.   •  Established  a  formal  training  and  mentoring  program  for  entry-­‐level   paralegals,  reducing  first  year  aOriGon  rates  by  50%   Created  by  Vantage  HRS  for  the  Centers  of  Medicare  and  Medicaid  Services     9  
  • 10. Worksheet:   Accomplishments   To  complete  this  exercise  you  will  want  to  print   the  Lesson  3  Worksheet:  Accomplishments,  and   fill  it  out  as  you  go  along  .     All  worksheets  are  available  from  the  course   page  on  the  CMSVCC.com  website.     Created  by  Vantage  HRS  for  the  Centers  of  Medicare  and  Medicaid  Services     10  
  • 11. Exercise:   Accomplishments   Think  about  accomplishments  most  typical  of  who  you  are  and  what  you  like   to  do.  These  achievements  should  also  reflect  what  you  would  like  to  achieve   in  your  ideal  job  and  organizaGon.   •  •  •  •  •  Name  of  Accomplishment   The  Context  (problem,  opportunity)  with  which  you  dealt   The  Challenge  (describe  the  factors  that  led  to  the  problem)   Your  AcGons  (what  you  did  to  solve  the  problem)   The  Results  (the  quanGfied  outcome  of  your  acGons)   Created  by  Vantage  HRS  for  the  Centers  of  Medicare  and  Medicaid  Services     11  

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