Body Language: Comprehensive


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Language shapes the way we think, and determines what we can think about…!!!” Body language comes in clusters of signals and postures, depending on the internal emotions and mental states

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Body Language: Comprehensive

  1. 1. By VanSight
  2. 2. COPYRIGHT 2009 VANSIGHT division of Synbiz Solutions Pvt Ltd No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of Vansight Division of Synbiz Solutions Pvt Ltd. The information contained herein may be changed without prior notice. Vansight is trademark of Synbiz Solutions Pvt Ltd. All other product and service names mentioned and associated logos displayed are the trademarks of their respective companies. Data contained in this document serves informational and educational purposes only. The information in this document is proprietary to Synbiz Solutions Pvt Ltd. This product contains training material for English or Soft Skills or Personality Development. Synbiz assumes no responsibility for errors or omissions in this document. Synbiz does not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within this material. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  3. 3. Body Language  “Language shapes the way we think, and determines what we can think about…!!!”  Body language comes in clusters of signals and postures, depending on the internal emotions and mental states. 3
  4. 4. Non verbal communication Appea Sounds Posture rance Body Ways of contact talking Non-verbal communication Head Eye movem movem ents ents Hands Facial movem expressi Space ents on 4
  5. 5. Why we need body language ?????  All of us are quite good at reading body language anyway we do it unconsciously all day long.  In any case, cooperation is still important today and although we have the facility to speak, we TRUST more what the body tells us than what the person is saying. Very often we might have a gut instinct, an indescribable feeling, that cannot be explained, but which tells us something about another person.  We need to understand body language because we live with so many other people and have contact with them each day – if we did not have a general understanding of body language we would be in poor shape. 5
  6. 6. Space and Distance - Proxemics  Understanding each person’s borders is an important part of communication.  You may have had a feeling at some time that you could not concentrate on what someone was saying to you because that person was standing too close. 6
  7. 7. Space and Distance - Proxemics  Intimate Distance-actual touching to 6-18 inches 7
  8. 8. Space and Distance  Personal Distance-18 inches to 4 feet  This includes the “hidden dimension” or your “personal bubble” 8
  9. 9. Space and Distance  Social Distance- 4 to 12 feet 9
  10. 10. Space and Distance  Public Distance-12-25 feet 10
  11. 11. Space and Distance  Every person has a natural territory that he/she carries around with him/her.  It is important to think that wherever we call “home” – whether our desk in an office or our real “home”, a person is likely to feel more secure.  In addition to feeling secure, however, a person also feels possessive of that which he/she possesses – so one should be careful about how one enters the space of another.  When we enter someone else’s territory we also make judgements about that person. How is the wall space used? Where is the office/home located and what type of equipment/furniture is on display?  Territory also includes the arrangement of our office or home and how people will consequently position themselves. 11
  12. 12. Space and Distance -Meeting  This also has an effect on our seating arrangements, so one should consider carefully where one sits in relation to another in terms of: A B2 cooperation: A – B2 persuasion: A – B1 competition/or B1 allowing space: A-B3 independence: A – B4 B3 B4 12
  13. 13. When you invade my space  Reactions to an invasion of your space  Feel troubled  Get defensive  Become aggressive  Retaliate 13
  14. 14. Facial Expression  The human face is extremely expressive, able to express countless emotions without saying a word. And unlike some forms of nonverbal communication, facial expressions are universal. The facial expressions for happiness, sadness, anger, surprise, fear, and disgust are the same across cultures.  If your job involves interactions with people where superior communications produces better outcomes, such as more satisfied clients and customers, higher sales rate, or better employee relations. Facial expression plays an important role. 14
  15. 15. Facial expression All the emotion shown in this Robert Plutchik’s wheel can been expressed by facial expression. 15
  16. 16. –noun Disgust To offend the good taste, moral sense, and cause extreme dislike or revulsion 16
  17. 17. Content Satisfied with what one is or has; not wanting more or anything else. 17
  18. 18. Happy Delighted, pleased, or glad, as over a particular thing 18
  19. 19. Threaten A declaration of an intention or determination to inflict punishment, injury, etc., in retaliation for, or conditionally upon, some action or course 19
  20. 20. Frustrated To make (plans, efforts, etc.) worthless or of no avail; defeat; nullify 20
  21. 21. Frown To contract the brow, as in displeasure or deep thought; scowl. 21
  22. 22. Grimace A facial expression, often ugly or contorted, that indicates disapproval, pain. 22
  23. 23. Suspicious Tending to cause or excite suspicion; questionable: behavior. 23
  24. 24. Fear A distressing emotion aroused by impending danger, evil, pain, etc., whether the threat is real or imagined; the feeling or condition of being afraid. 24
  25. 25. Surprised View full presentation at 25