Modbury & SalisburyGetting your business ready        for the NBNAllison Miller, Vanguard Visions Consulting
What is the NBN?
National Broadband Network                                                                                                ...
National Broadband Network = NBN                          Super-fast internet                     from 100 megabits per   ...
NBN explainedVideo - http://www.youtube.com/watch?v=JU-zIEkGJps
Internet is already a game changer                                                         Broken                         ...
How is the NBNsupporting a digital    economy?
National Digital Economy StrategySource: National Digital Economy Strategy (2011)nbn.gov.au/the-vision/digitaleconomystrat...
Top five industries to fly in 2013 in             Australia  Source: Ibis World (2013) –  http://www.ibisworld.com.au/abou...
Top five industries to fly in 2013 in             Australia  Source: Ibis World (2013) –  http://www.ibisworld.com.au/abou...
What does doingbusiness in a digitaleconomy look like?
Getting your business ready for the NBN       Digital Presence:                 • Website – DIY, free/paid,               ...
Getting your business ready for the NBN                                                                                   ...
Getting your business ready for the NBN        Digital Customer Support:                 • Apps                 • Real tim...
Getting your business ready for the NBN     Digital Marketplace:              • Digitalisation of                products/...
Getting your business ready for the NBN                                                                        Digital fin...
Getting your business ready for the NBN                                                                                   ...
Getting your business ready for the NBN         Digital Infrastructure:                   • Open source vs proprietary    ...
Getting your business ready for the NBN                                                                                Dig...
Are you and/or your staff      NBN ready?
In order for Australia to fully leverage the                     economic, social and environmental benefits of           ...
Getting your business ready for the NBN                                                                                   ...
Implementing andevaluating for digital      success
Develop a digital roadmap                                                                           Develop an eBusiness S...
Develop a digital roadmap                                                                                        Supportin...
Is your business ready of        the NBN?
Is your business NBN-ready?                                                                            • Digital capabilit...
What digital strategy willyou investigate further?
Workshop evaluation
Where to start?     More info: digitalcapability.com.auRegister for eUpdates: bit.ly/digitalcapability                  Fo...
Allison Miller                                             0400 732 270                                    allison@vanguar...
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Getting your business ready for the NBN - Modbury & Salisbury Digital Enterprise Jan 2013 Workshop

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The National Broadband Network (NBN) will contribute to Australia being among the world’s leading digital economies through improved productivity gains, global competitiveness and social well-being (National Digital Economy Strategy, 2011).

In order to ensure your business takes advantage of this improved connectivity it will need to make sure that is ‘NBN ready’.

This interactive session presented by Allison Miller of Vanguard Visions Consulting will provide an overview of:


What the NBN is and why it is important to your business

How your businesses can prepare itself to make the most of the NBN


Opportunities to sign up for free digital business mentoring will also be available.

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  • NBN Co Ltd, 2012, Corporate Plan 2012-2015 – 758,000 connections by the end of 2012 and 3.5 mil by mid-2015
  • http://www.youtube.com/watch?v=JU-zIEkGJps – 2.24 mins
  • a vision for Australia to realise the benefits of the National Broadband Network (NBN) and position Australia as a leading digital economy by 2020
  • Showing increasing consumer confidence to be doing things online
  • Online education and shopping predicted to grow again in 2013
  • What terms do people know – how are they using these?What will you do differently in your business?
  • What terms do people know – how are they using these?What will you do differently in your business?
  • What terms do people know – how are they using these?What will you do differently in your business?
  • What terms do people know – how are they using these?What will you do differently in your business?
  • What terms do people know – how are they using these?What will you do differently in your business?
  • Ask participants to share what eCustomer Service strategy they will be further investigating and why?
  • Ask participants to complete the online workshop evaluation
  • Getting your business ready for the NBN - Modbury & Salisbury Digital Enterprise Jan 2013 Workshop

    1. 1. Modbury & SalisburyGetting your business ready for the NBNAllison Miller, Vanguard Visions Consulting
    2. 2. What is the NBN?
    3. 3. National Broadband Network = NBN • High speed internet • Faster than we can imagine • Changing the landscape - • Not just with digital fibre but with digital opportunities Key enabler for many economic, social, technological and environmental developments (Bowles, 2011)Image: NBN in Plain English - http://www.flickr.com/photos/89165847@N00/6357746413
    4. 4. National Broadband Network = NBN Super-fast internet from 100 megabits per second to a peak speed of one gigabit per second* * NBN Co Ltd, 2010, Corporate Plan 2011-2013speedtest.net
    5. 5. NBN explainedVideo - http://www.youtube.com/watch?v=JU-zIEkGJps
    6. 6. Internet is already a game changer Broken Business From one to Models:many to many The new digital economy - Music to many will have an impact on all Industry, publishing, Australian industries and media will require every business, community organisation and government department New ways of to be NBN-ready working: - Collaborative/Co- (Bowles, 2011) optition - Open, personalised From Push to - Give to get (FB, Pull TW, Gmail)
    7. 7. How is the NBNsupporting a digital economy?
    8. 8. National Digital Economy StrategySource: National Digital Economy Strategy (2011)nbn.gov.au/the-vision/digitaleconomystrategy
    9. 9. Top five industries to fly in 2013 in Australia Source: Ibis World (2013) – http://www.ibisworld.com.au/about/media/pressrelease/release.aspx?id=304
    10. 10. Top five industries to fly in 2013 in Australia Source: Ibis World (2013) – http://www.ibisworld.com.au/about/media/pressrelease/release.aspx?id=304
    11. 11. What does doingbusiness in a digitaleconomy look like?
    12. 12. Getting your business ready for the NBN Digital Presence: • Website – DIY, free/paid, self-hosted • Social media - Facebook, Twitter, YouTube, Pinterest etc • Online Ads - Google, Facebook, LinkedIn, Scoop-ons • QR codesImage: QR-ing it Everywhere - Make up - http://www.flickr.com/photos/77018488@N03/7307320654/in/photostream
    13. 13. Getting your business ready for the NBN Digital Presence: • Search Engine Optimisation (SEO) - Tags, Keywords, Adwords • Google Analytics • Google AlertsImage: Google Main Search - http://www.flickr.com/photos/22127803@N02/5267464508
    14. 14. Getting your business ready for the NBN Digital Customer Support: • Apps • Real time support • Google+ Hangouts, SkypeImage: Online Support - http://www.flickr.com/photos/77018488@N03/8143741907/
    15. 15. Getting your business ready for the NBN Digital Marketplace: • Digitalisation of products/services - 3D printing, eBooks, iTunes • Booking online - AusPost Passports, Qld Hairdresser, Doctor’s Surgery, Eventbrite • Reminding customers – SMS, Swarm • Digital reporting – mobile device forms, interactive PDFsImage: Tada! - http://www.flickr.com/photos/73282154@N08/6686839137
    16. 16. Getting your business ready for the NBN Digital finance: • Online stores /Payments- eCommerce, PayPal, eBay • Mobile phone payments – CommBank’s Ka-ching, PayPal Here, • Crowd sourcing finances – KickStarters, micro-loans, peer- to-peer lendingImage: PayPal - https://www.paypal.com/webapps/mpp/credit-card-reader
    17. 17. Getting your business ready for the NBN Digital Infrastructure: • ‘Cloud’ storage - Software as a service, Dropbox, Evernote • Mobile devices and BYODs • Virtual servers and desktopsImage: What Type of Cloud?: Private, Public or+Hybrid? - http://www.flickr.com/photos/26072489@N08/5332731617
    18. 18. Getting your business ready for the NBN Digital Infrastructure: • Open source vs proprietary • Interoperability • Web accessibility • User interface & experienceImage: Interopérabilité @ J&Bisc family - http://www.flickr.com/photos/11445550@N00/2456767724
    19. 19. Getting your business ready for the NBN Digital Policies/Legal considerations: • HR • ICT • IP/Copyright/Creative Commons • Digital sovereignty • Moral rights • Spam • Privacy • Social mediaImage: Global Player - http://www.flickr.com/photos/29487767@N02/3574392846
    20. 20. Are you and/or your staff NBN ready?
    21. 21. In order for Australia to fully leverage the economic, social and environmental benefits of the NBN, every Australian will need to improve their information and communication technology (ICT) skills (Bowles, 2011)Image: NBN Rollout Map - http://www.flickr.com/photos/97304820@N00/6934255879
    22. 22. Getting your business ready for the NBN Digital Workforce: • digital literacy • HR policies • tele-work • micro-workImage: Morning Shopping - http://www.flickr.com/photos/73491156@N00/3669364668
    23. 23. Implementing andevaluating for digital success
    24. 24. Develop a digital roadmap Develop an eBusiness Strategy/Action Plan: • Link to Business Plan/Strategic Goals • Input from stakeholders • Communicate to stakeholders • Resourcing • Risk management • Benchmarking - data analytics • Monitoring and review triggers • EvaluateImage: Dive off! - http://www.flickr.com/photos/58862846@N00/419945378
    25. 25. Develop a digital roadmap Supporting a culture of innovation: • PD • Performance Plans • Collaborative learning and rewards • Room to make mistakes and test new ideas • Workforce development planImage: Gary Hamel: Open source is one of+the+greatest+management+innovations+of+the+21st+century - http://www.flickr.com/photos/47691521@N07/4371000486
    26. 26. Is your business ready of the NBN?
    27. 27. Is your business NBN-ready? • Digital capability or digital ‘e-readiness’ • Self assess – I use technology to … bit.ly/digi-bus-analysis • What did you discover about your business? • What might you do differently?Image: iPod Shuffle http://www.flickr.com/photos/78399958@N00/436065764
    28. 28. What digital strategy willyou investigate further?
    29. 29. Workshop evaluation
    30. 30. Where to start? More info: digitalcapability.com.auRegister for eUpdates: bit.ly/digitalcapability Follow on: Twitter - twitter.com/digitalcapabili Facebook - facebook.com/digitalcapability LinkedIn - bit.ly/DCLinkedIN Google+ - bit.ly/DCGoogleplus Pinterest - pinterest.com/vanguardvisions
    31. 31. Allison Miller 0400 732 270 allison@vanguardvisions.com.au vanguardvisionsconsulting.com.auvanguardvisionsconsulting.com.au
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