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Getting your Training Organisation Ready for the NBN 130313
 

Getting your Training Organisation Ready for the NBN 130313

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A snapshot of the opportunities afforded by the National Broadband Network and ways your training organisation can prepare.

A snapshot of the opportunities afforded by the National Broadband Network and ways your training organisation can prepare.

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  • NBN Co Ltd, 2012, Corporate Plan 2012-2015 – 758,000 connections by the end of 2012 and 3.5 mil by mid-2015
  • http://www.youtube.com/watch?v=JU-zIEkGJps – 2.24 mins
  • a vision for Australia to realise the benefits of the National Broadband Network (NBN) and position Australia as a leading digital economy by 2020
  • Showing increasing consumer confidence to be doing things online
  • Online education and shopping predicted to grow again in 2013
  • What terms do people know – how are they using these?What will you do differently in your business?
  • What terms do people know – how are they using these?What will you do differently in your business?
  • What terms do people know – how are they using these?What will you do differently in your business?
  • What terms do people know – how are they using these?What will you do differently in your business?
  • What terms do people know – how are they using these?What will you do differently in your business?
  • Ask participants to share what eCustomer Service strategy they will be further investigating and why?

Getting your Training Organisation Ready for the NBN 130313 Getting your Training Organisation Ready for the NBN 130313 Presentation Transcript

  • Modbury & Salisbury Getting your trainingorganisation ready for the NBNAllison Miller, Vanguard Visions Consulting
  • What is the NBN?
  • National Broadband Network = NBN • High speed internet • Faster than we can imagine • Changing the landscape - • Not just with digital fibre but with digital opportunities Key enabler for many economic, social, technological and environmental developments (Bowles, 2011)Image: NBN in Plain English - http://www.flickr.com/photos/89165847@N00/6357746413
  • National Broadband Network = NBN Super-fast internet from 100 megabits per second to a peak speed of one gigabit per second* * NBN Co Ltd, 2010, Corporate Plan 2011-2013speedtest.net
  • NBN explainedVideo - http://www.youtube.com/watch?v=JU-zIEkGJps
  • Internet is already a game changerFrom one to many to The new digital economy From Push many to to Pull many will have an impact on all Australian industries and will require every business, community organisation and government departmentNew ways of to be NBN-ready working: (Bowles, 2011) Give to get - (FB, TW,Collaborativ Gmail) e/ Co-optition
  • How is the NBNsupporting a digital economy?
  • National Digital Economy StrategySource: National Digital Economy Strategy (2011)nbn.gov.au/the-vision/digitaleconomystrategy
  • Top five industries to fly in 2013 in Australia Source: Ibis World (2013) – http://www.ibisworld.com.au/about/media/pressrelease/release.aspx?id=304
  • Top five industries to fly in 2013 in Australia Source: Ibis World (2013) – http://www.ibisworld.com.au/about/media/pressrelease/release.aspx?id=304
  • New Business Models Broken Business Model: Eg Music Industry,publishing, media Online, open,personalised,24/7 – anytime, anywhere
  • New Business Models • MOOC“Over the next • OERdecade the NBN • P2PUwill change the • BYOD way we teach • Open (Digital) online, in our Badgesclassrooms, in • Applied learners’ learningworksites and • Pro-sumers in homes” • Multi-deviced • Learning National VET E-learning Strategy, 2012 Analytics High-speed broadband • Creative readiness Commons
  • What does doingbusiness in a digitaleconomy look like?
  • Getting your training organisation ready for the NBN Digital Presence: • Website – DIY, free/paid, self-hosted • Social media - Facebook, Twitter, YouTube, Pinterest etc • Online Ads - Google, Facebook, LinkedIn, Scoop-ons • QR codesImage: QR-ing it Everywhere - Make up - http://www.flickr.com/photos/77018488@N03/7307320654/in/photostream
  • Getting your training organisation ready for the NBN Digital Presence: • Search Engine Optimisation (SEO) - Tags, Keywords, Adwords • Google Analytics • Google AlertsImage: Google Main Search - http://www.flickr.com/photos/22127803@N02/5267464508
  • Getting your training organisation ready for the NBN Digital Learner Support: • Apps • Real time support • Google+ Hangouts, SkypeImage: Online Support - http://www.flickr.com/photos/77018488@N03/8143741907/
  • Getting your training organisation ready for the NBN Digital Marketplace: • Digitalisation of products/services - eBooks, iTunesU, 3D printing • Booking online - AusPost Passports, Doctor’s Surgery • Reminding learners – SMS • Digital assessment and reporting – mobile device forms, interactive PDFsImage: Tada! - http://www.flickr.com/photos/73282154@N08/6686839137
  • Getting your training organisation ready for the NBN Digital finance: • Online stores /Payments- eCommerce, PayPal, eBay • Mobile phone payments – CommBank’s Ka-ching, PayPal Here, • Crowd sourcing finances – KickStarters, micro-loans, peer- to-peer lendingImage: PayPal - https://www.paypal.com/webapps/mpp/credit-card-reader
  • Getting your training organisation ready for the NBN Digital Infrastructure: • ‘Cloud’ storage - Software as a Service (SaaS), Dropbox, Evernote • Mobile devices and BYODs • Virtual servers and desktopsImage: What Type of Cloud?: Private, Public or+Hybrid? - http://www.flickr.com/photos/26072489@N08/5332731617
  • Getting your training organisation ready for the NBN Digital Infrastructure: • Open source vs proprietary • Interoperability • Web accessibility • User interface & experienceImage: Interopérabilité @ J&Bisc family - http://www.flickr.com/photos/11445550@N00/2456767724
  • Getting your training organisation ready for the NBN Digital Policies/Legal considerations: • HR • ICT • IP/Copyright/Creative Commons • Digital sovereignty • Moral rights • Spam • Privacy • Social mediaImage: Global Player - http://www.flickr.com/photos/29487767@N02/3574392846
  • Are you and/or your staff NBN ready?
  • In order for Australia to fully leverage the economic, social and environmental benefits of the NBN, every Australian will need to improve their information and communication technology (ICT) skills (Bowles, 2011)Image: NBN Rollout Map - http://www.flickr.com/photos/97304820@N00/6934255879
  • Getting your training organisation ready for the NBN Digital Workforce: • digital literacy • ForwardIT • Digital Hubs/Enterprise • HR policies • tele-work • micro-workImage: Morning Shopping - http://www.flickr.com/photos/73491156@N00/3669364668
  • Implementing andevaluating for digital success
  • Develop a digital roadmap Wordle based on Courtney Shelton Hunt’s Digital Era Competencies (2012) Social Media in Organisations – New Tools for doing old thingswww.sminorgs.net/2012/05/digital-era-competencies-how-do-you-stack-up.html
  • Develop a digital roadmap Develop an eBusiness Strategy/Action Plan: • Link to Business Plan/Strategic Goals • Input from stakeholders • Communicate to stakeholders • Resourcing • Risk management • Benchmarking - data analytics • Monitoring and review triggers • EvaluateImage: Dive off! - http://www.flickr.com/photos/58862846@N00/419945378
  • Develop a digital roadmap Supporting a culture of innovation: • PD • Performance Plans • Collaborative learning and rewards • Room to make mistakes and test new ideas • Workforce development planImage: Gary Hamel: Open source is one of+the+greatest+management+innovations+of+the+21st+century - http://www.flickr.com/photos/47691521@N07/4371000486
  • What digital strategy willyou investigate further?
  • Where to start? More info: digitalcapability.com.auRegister for eUpdates: bit.ly/digitalcapability Follow on: Twitter - twitter.com/digitalcapabili Facebook - facebook.com/digitalcapability LinkedIn - bit.ly/DCLinkedIN Google+ - bit.ly/DCGoogleplus Pinterest - pinterest.com/vanguardvisions
  • Allison Miller 0400 732 270 allison@vanguardvisions.com.au vanguardvisionsconsulting.com.auvanguardvisionsconsulting.com.au