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e-Customer Service - Marketing & Servicing your Education & Training Customers Online

by on May 01, 2013

  • 309 views

In this presentation Allison provides direction and suggestions about Marketing & Servicing your Education & Training Customers Online, whether your customers are external clients, internal ...

In this presentation Allison provides direction and suggestions about Marketing & Servicing your Education & Training Customers Online, whether your customers are external clients, internal ‘customers’ or learners who are clients of your training organisation. She will cover having a web presence, understanding the ‘give and get’ of the internet, listening to and communicating with your customers online as well as other key considerations for implementing eCustomer service

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 e-Customer Service - Marketing & Servicing your Education & Training Customers Online e-Customer Service - Marketing & Servicing your Education & Training Customers Online Presentation Transcript