InfoClouds Global InfoCloud PersonalInfoCloud Local InfoCloud External InfoCloud InfoCloud Solutions, Inc. - 2011
Local InfoCloud Portals Location Social Software Local InfoCloud Friends AffiliationsWork Near in Organizations Thought InfoCloud Solutions, Inc. - 2011
Personal Info Cycle Seeking Local InfoCloud Global RecognizingInfoCloud Personal Retaining/Storing InfoCloud Using/Creating Following InfoCloud Solutions, Inc. - 2011
Social is deeplydependent on “who”
Keep the followingcomponents in mind...
Multiple Personae
Shadow Effect
Rough Reputation Systems
Improving Reputation Systems
Groups
Formal Groups
Informal Groups
Prescribed Groups
Emergent Groups
What can hold people back from using social tools?
Social Comfort
• Social Comfort with others• Social Comfort with tools• Social Comfort with subject matter
Social Reticence of a Click
What do the featuresand functions of the tools/service do?
“How broadly are my activities shared”
“What do others think ‘this’ means”
Types of social interactions and needs they address
Personal
Collective
Community
Collaborative
Newbie
Social Search
Social search integrated in the work interface
Socialcast• Activity stream• Reach• Save conversations / responses
Social searchas you work
SystemOne• Search as you work• Search existing content as you write• Find relevant people based on content and context
Social search built into traditional search
Vivisimo• Search with social built-in• See social annotations and activity in search results• Connects with enterprise identity systems
Add Q&A to Search Interface
Search with Q&A• Add any microcontent/activity stream social tool element to search interface• If traditional search does not bring back what is needed ask the organization live in real time• Ensure results, particularly correct answers are included for next search query
Mange Tak!
URL: http://infocloudsolutions.comE-mail: thomas@infocloudsolutions.comAIM: vanderwalSkype: tjvanderwalTwitter: @vanderwal or @infocloud InfoCloud Solutions, Inc. - 2011