13211572 seven-habits-stephen-covey


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13211572 seven-habits-stephen-covey

  1. 1. Stephen Covey on Effective Habits – ”Seven + One” Habits at Work
  2. 2. Need for Success • No company can succeed until individuals within it succeed. No group can achieve its objectives until its people achieve theirs • Private victories precede Public victories – Dr. Stephen R. Covey, author of Seven Habits of Highly Effective People, First Things First and The 8th Habit
  3. 3. Habits Defined Webster defines a habit as an often involuntary pattern of behavior acquired by frequent repetition.Habit • Knowledge is the what to do and why. Knowledge • Skill is the how to do. • Desire is the motivation, the want to do. Skill Desire • A habit is the intersection of knowledge, skill and desire.
  4. 4. Ethics – Personality and Character Personality Character Ethic EthicSuccess is a function of personality, of Success depends on public image, of things like integrity, attitudes and humility, fidelity, behaviors, skills temperance, and techniques, courage, justice, that lubricate the patience, industry, processes of simplicity and human interaction. modesty. Although image, techniques and skills can influence your outward success, the weight of real effectiveness lies in good character
  5. 5. Paradigm Shift You could say – its half-full or its half-empty. Both are right – its only the perception. In other words the way we see the problem is the problem – problems, at times, could be opportunitiesIf you want small change, work on your behavior; if you want quantum- leap changes, work on your paradigms
  6. 6. The Seven Habits of Highly Effective People 1. Be Proactive Private 2. Begin with the End in Mind Victory 3. Put First things First 4. Think Win/Win 5. Seek First to Understand, Public Then to Be Understood Victory 6. Synergize 7. Sharpen the Saw Renewal
  7. 7. Seven Habits Application Seven Habit is a Principle-centered character-based inside-out approach to personal and inter-personal effectiveness
  8. 8. Habit 1: Be Proactive(Principle of Personal Vision)Proactivity Defined: As human Stimulus Responsebeings we are responsible for ourown lives. Proactive people are Reactive driven by People carefully considered, selected andReactive people internalizedare driven by values.feelings,circumstances,conditions, the Proactiveenvironment. People
  9. 9. Habit 1: Be Proactive(Principle of Personal Vision) Proactive Focus Reactive Focus Circle of Concern Circle of InfluenceWhere do you focus your time and energy? • Proactive people focus their efforts in the Circle of Influence. • Reactive people focus their efforts in the Circle of Concern.
  10. 10. Habit 2: Begin with an end in Mind(Principle of Personal Leadership) Mental Physical Creation Creation • Most endeavors that fail, fail with the first creation. • Leadership is the first creation and Management is the second creation. • Management is doing things right but Leadership is doing the right things. Peak Performers: They win because they visualize their victory
  11. 11. Habit 2: Begin with an end in Mind(Principle of Personal Leadership) Mission Statement: The most effective way to begin with the end in mind is to develop a personal mission statement.Note: Even Organizations can have mission statements
  12. 12. Habit 3: Put First Things First(Principles of Personal Management) Importance Vs. Urgency • Effective Management is putting first things first P1s √ • Urgent Matters are usually visible • Important Matters contribute to our mission • Effective People stay x x out of III & IV
  13. 13. Habit 3: Put First Things First(Principles of Personal Management) WATER SAND
  14. 14. Habit 4: Think Win-Win(Principles of Interpersonal Leadership) Think Win-Win is a frame of mind that seeks mutual benefit in all human interactions Win-Win Is Win-Win Is Not A courageous effort Always being “nice” The best way to get to Always achievable interdependent relationships A philosophy of human interaction A manipulative effort supported by an Abundance Mentality A character-based code for A personality-based thought interactions pattern
  15. 15. Habit 4: Think Win-Win(Principles of Interpersonal Leadership) Four Dimensions of Win-Win • Character – Integrity, Maturity and Abundance Mentality • Relationship – courtesy and respect for others • Agreement – desired results and consequences • Systems and Processes – align with the mission statement and the route to win-win
  16. 16. Habit 5: Seek First to Understand, then to be Understood(Principles of Empathic Communications) • To interact effectively and to influence, you need to understand 7% first – Diagnosis must precede prescriptions 38% • Effective people focus first on 55% listening to understand and not on listening to reply. • Effective people listen with empathy unlike defective people who have no Non-verbal genuine desire or interest in anyone Sounds (How we say) else but himself/herself. Words we use • In order to Win-Win, you need to first understand The one who listens does the most work, not the one who speaks
  17. 17. Habit 5: Seek First to Understand, then to be Understood(Principles of Empathic Communications) Empathic Listening Skills • Repeat verbatim – just words not feelings • Rephrase content – summarize meaning in your own words • Reflect feelings – capture feelings in your own words • Rephrase content and reflect feelings – express both in your own words • Discern – when empathy is not necessary or appropriate The key to listening is with the eyes and the heart
  18. 18. Habit 6: Synergize(Principles of Creative Communication) Problem Synergy or Synergize (Third Alternative) Opportunity • Synergy – the whole is greater than the sum of its parts. Synergy takes place when two or more people produce more together than the sum of what they could have produced separately. • With Win-Win, you get 2, with Synergy you get, more than 1, or 2, say 11 • Valuing the differences is the essence of Synergy
  19. 19. Habit 7: Sharpen the Saw(Principles of Balanced Self-Renewal) • This is a daily process of renewing four dimensions of our nature • A Private Victory and is a victory over self • Quadrant II activity and hence a must – Physical – Exercise – Mental – Reading – Spiritual – Core Values and Mission Statement – Social – Relationship with others
  20. 20. Eighth Habit: From Effectiveness to Greatness• The world, though, is a vastly changed place.• Being effective as individuals and organizations is no longer merelyan option – survival in todays world requires it• For today’s knowledge worker era, we need additional habit forpersonal effectiveness• We need to reach beyond Effectiveness towards Fulfillment,Contribution and Greatness• We need to find our inner-voice and inspire others to find theirs (Inother words, finding inner-voice is identifying the strengths, talentsof the individual and work on it) People who have found their voice require no management
  21. 21. Eighth Habit: From Effectiveness to Greatness4 Tenets that form your voice • Vision (what are you good at?) • Passion (what do you love to do?) • Conscience (what is life asking of me?) • Discipline (what need does it serve?)
  22. 22. Habit & Its Application Team potentially needing platform help;Habit 1 Be Proactive Informatica Support ModelHabit 2 Begin with an End in Mind Consolidated Platform Support Building the Team is first important beforeHabit 3 First Things First delivering support Shared Resources between Teams; LeveragingHabit 4 Think Win-Win App Team for Offshore Support Seek First to Understand, Training Support – Understand their supportHabit 5 needs and then tell the need for an SLA then to be UnderstoodHabit 6 Synergize Reaching out to additional vendorsHabit 7 Sharpen the Saw Training, Certifications Tactical to Strategical – Extending beyond From Effectiveness toHabit 8 Supporting to Consulting, Driving – EA Greatness Engagement, 9i, 2003, Upgrade
  23. 23. Final words… The enemy of the best is often the good. – Stephen R. Covey We are what we repeatedly do. Excellence, then, is not an act, but a habit – Aristotle