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Citrix Synergy 2014 - Syn229 What's new in Citrix Cloud Portal Business Manager

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  • 1. What’s New in Citrix CloudPortal Business Manager Kailas Jawadekar Sr. Product Marketing Manager, Cloud Platforms Group Jie Feng Principal Product Manager, Cloud Platforms Group
  • 2. © 2014 Citrix. Confidential.2 Tweet about this session with hashtag #SYN229 number and #citrixsynergy
  • 3. © 2014 Citrix. Confidential.3 Citrix Products discussed – Citrix CloudPortal Business Manager Key Takeaways – Enterprise Cloud Management Platforms need self-service portals, automation and chargeback/showback capabilities – Citrix CloudPortal Business Manager delivers the self-service request portal, service catalog and chargeback/showback capabilities of a Cloud Management Platform solution – Start your journey towards IT-as-a-Service today. Contact your local Citrix sales representatives. Session Summary
  • 4. © 2014 Citrix. Confidential.4 Manual provisioning and management of IT requests Increased demand for new IT and cloud services No cost visibility to IT end users Maintaining security, compliance and mitigate shadow IT Newer solutions don’t integrate seamlessly into my environment Do These Challenges Sound Familiar?
  • 5. © 2014 Citrix. Confidential.5 Increase business agility by responding faster to IT requests Consistently deliver internal and external services Get cost visibility and handle billing/chargeback Maintain security and compliance Integrate seamlessly into IT environment What if you could…
  • 6. Citrix Cloud Platform Products
  • 7. © 2014 Citrix. Confidential.7 Citrix Cloud Platform Products Citrix Cloud Platform Products Cloud Business Management Citrix CloudPortal Business Manager Cloud Infrastructure Orchestration Citrix CloudPlatform Server Virtualization Citrix XenServer Tier 1 App Workloads Dev/Test Workloads Cloud-Native Workloads Datacenter Workloads Telco/NFV Workloads Desktop/App Worloads Virtualized Data Center Enterprise IT Cloud NFV/Telco Cloud Public Cloud
  • 8. © 2014 Citrix. Confidential.8 Citrix CMP Solution Citrix CloudPlatform Citrix CloudPortal Business Manager Citrix CloudPlatform Citrix CloudPortal Business Manager Citrix Cloud Management Platform Solution Cloud Management Platform Service Optimization (resource management, external service providers) Service Management (service catalog, provisioning, showback/chargeback) Access Management (self-service request portal)
  • 9. © 2014 Citrix. Confidential.9 Service Providers | Telcos Web 2.0 Enterprise | Education | Government 250+Large Scale Production Clouds In Deployment Production sites with over 40,000+ Servers
  • 10. CloudPortal Business Manager
  • 11. © 2014 Citrix. Confidential.11 Customer-proven Cloud Business Management Platform Integrated self-service portal, service catalog, chargeback/showback Access Management and Service Management layers of Cloud Management Platform Integration with Citrix CloudPortal Services Manager and Citrix CloudPlatform Support third-party developer ecosystem
  • 12. © 2014 Citrix. Confidential.12 CloudPortal Business Manager Capabilities Administrator Consumer
  • 13. © 2014 Citrix. Confidential.13 IaaS STaaS App Management PaaS Desktops & Winows Apps Cloud Services Available Through CPBM CPBM Connectors Provided by Citrix and Partners * Citrix provided reference connector Enterprise Developer Desktops * * *
  • 14. © 2014 Citrix. Confidential.14 Moving XenDesktop/XenApp to Private Clouds Enabling the Journey from Desktop Virtualization to Desktop Cloud XenDesktop/XenApp Cloud Provisioning with CloudPlatform Desktop Virtualization XenDesktop Cloud Provisioning Desktop Virtualization Application Virtualization Virtualization Platform Desktop Virtualization Application Virtualization 7.5 7.5 7.5 7.5 On-Premise Off-Premise
  • 15. Product Concepts & Feature Overview
  • 16. © 2014 Citrix. Confidential.16 Account Types Corporate Customer On-demand Retail Trial
  • 17. © 2014 Citrix. Confidential.17 Profiles and Permissions Root Ops Admin Finance Admin Sales Support Help Desk Product Manager CustomerService Provider Master User Billing Admin User Power User
  • 18. © 2014 Citrix. Confidential.18 Product Catalog Management Bundle CatalogService Product Large VM Windows Server 2012 Image Large Windows Server 2012 VM Engineering Marketing IaaS DaaS
  • 19. © 2014 Citrix. Confidential.19 Billing Models ADVANCE Subscription Bundles Subscription Overages Utility Bundles ARREARS Utility PricingOne-time or Recurring
  • 20. © 2014 Citrix. Confidential.20 Billing Process Raw Metered Usage Data Cloud Service Mediation and Rating Enterprise Billing Payment Gateway Rated Billable Info
  • 21. © 2014 Citrix. Confidential.21 Approval Workflows Activity flows for key business tasks • New account • Account type conversion • Payment info change • Enable service • New subscription Supports custom workflows Workflow notifications Exportable workflow activities log
  • 22. © 2014 Citrix. Confidential.22 Reporting New registrations Top customers Product usage Bundle usage Custom reports
  • 23. © 2014 Citrix. Confidential.23 Out of The Box Integration with BSS/OSS Payment Gateway Fraud Control Help Desk Identity Verification Webform2email
  • 24. © 2014 Citrix. Confidential.24 Your user experience, your way
  • 25. © 2014 Citrix. Confidential.25 Demo
  • 26. © 2014 Citrix. Confidential.26 Customer Self-Service Create account Enable service Purchase subscription Access resource Manage budget View bill
  • 27. © 2014 Citrix. Confidential.27 Demo
  • 28. Citrix CloudPortal Business Manager 2.2 What’s New?
  • 29. © 2014 Citrix. Confidential.29 CloudPortal Services Manager Connector Support CPSM 11.0.1 Hosted Apps and Desktops (XenDesktop, XenApp) & Hosted Exchange services Provide billing integration Enable customer admin self- service Support latest CloudPlatform releases (4.2.1 and 4.3) Enhanced network and VPC creation and management Data volume resizing VM search More per user limits (CPU, RAM, network, VPC, bandwidth, primary and secondary storage) Quantity-based billing (e.g. 10 mailboxes) Channel-specific service control Per user service activation Intranet-only mode Other Key Features CloudPlatform Connector Update Key New Features of CloudPortal Business Manager 2.2
  • 30. © 2014 Citrix. Confidential.30 Deliver a broad array of cloud services Self-service onboarding and subscription Metering, billing and chargeback Payment gateway integration Provision Microsoft and Citrix hosted services Dedicated and multi-tenant deployment Active Directory integration n-tier reseller support Citrix CloudPortal Solutions – Better Together
  • 31. © 2014 Citrix. Confidential.31 Citrix Products discussed – Citrix CloudPortal Business Manager Key Takeaways – Enterprise Cloud Management Platforms need self-service portals, automation and chargeback/showback capabilities – Citrix CloudPortal Business Manager delivers the self-service request portal, service catalog and chargeback/showback capabilities of a Cloud Management Platform solution – Start your journey towards IT-as-a-Service today. Contact your local Citrix sales representatives. Session Summary
  • 32. © 2014 Citrix. Confidential.32 Please Attend Additional Cloud Platforms Sessions Conference surveys are available online at www.citrixsynergy.com starting Thursday, May 8 at 9:00 a.m. • Provide your feedback by 6:00 p.m. that day to be entered to win one of many prizes Download presentations starting Monday, May 19 from the My Event Planning tool Date Time Session Title Speaker(s) Location 5/8 2:30pm SYN226 Leveraging public cloud infrastructure to flex and grow XenApp and XenDesktop deployments Orestes Melgarejo, Josh Fleming, Kedar Poduri Ballroom B 2:30pm SYN122 Moving Australian National Research into the Cloud Nick Golovachenko University of Melbourne 304C 3:30pm SYN263 What's New in Citrix XenServer: Graphics Performance, Scalability and More! David Cottingham, Ken Lee 304A 4:30pm SYN235 Supporting Graphical Software in a Cloud Environment (Univ. of Sao Paolo) Cyrano Rizzo University of Sao Paolo 304A
  • 33. Work better. Live better.