Cheryl Ann Peltier-Davis Nova Southeastern University ACURIL Conference, Guadeloupe June 3, 2009
Avatar Carcy Car ibbean Cy brarian
What we will cover today …
External Environment – Internet/Web 2.0
Internal Environment - Library 2.0
Our Environment – Librarian 2.0
Building Sustainable Libraries Using Web 2.0 Technologies - Some Select Examples
Caribbean Libraries in a Web 2.0 Environment
Rapid growth in users and traffic on the Internet
72% of American adults use the Internet daily.
Send or read e-mail
Use a search engine to find information
Check the weather
Look for information on a hobby
Source (Pew Report 2009)
No. of Internet users worldwide 6,710,029,070 (March 31, 2009)
Increased growth of sophisticated search engines and Internet-accessible Ask-A-Services
College students first choice Web resources for most of their assignments are search engines (such as Google), Web portals (such as MSN, AOL or Yahoo). In fact, nearly 80 % use search engines for every assignment.
Google handles 235 million searches per day (2008)
Information viewed as an economic resource and the Internet is the information resource of choice.
“ The basic economic resource is no longer capital, nor natural resources, nor labor. It is and will be knowledge.”
Peter Drucker, 1995 (Management Consultant)
How many Web 2.0 logos do you recognize? • < 5 • 6 - 20 • 21 - 35 • > 35
Web 2.0 , a phrase coined by O'Reilly Media in 2004, refers to a perceived second-generation of Web-based services such as - social networking sites, wikis, communication tools, and folksonomies - that emphasize online collaboration and sharing among users .
Source: Wikipedia http://wikipedia.org/
Web 2.0 Examples
User comments, ratings, summaries
Podcasts, vodcasts citation services
Community photo sharing
Community book services (publishing)
Streaming audio and video
Social network sites
Emphasis on convenience, personalization, collaboration sharing
Introduction of the read/write web Interactive two-way web Built on principle of breaking down barriers librarians placed on services Everyday folks with Internet access can create and edit stuff Web 1.0 - place to go & get Web 2.0 - place to be & do What library experts are saying about Web 2.0 A SirsiDynix Institute Conversation: The 2.0 Meme - Web 2.0, Library 2.0, Librarian 2.0 – Video presentation http://www.sirsidynixinstitute.com/viewvideo.php?vid=20060222.wmv
The goal of Library 2.0 is to bring the library closer to the user
Library 2.0 - using Web 2.0 tools to deliver library services
Blogs and Wikis
http://freerangelibrarian.com/2006/10/l1_vs_l2_adapted_from_oreilly . php Library 1.0 Library 2.0 Read-only catalog Catalog with user tags, comments, reviews (like WorldCat.org) Print newsletter Team built Library blog with RSS feed Library instruction Intuitive services Walk in patron Go to users (IM, podcasts on Ipod, cell phone) ILS is core operation User services are core
Library collections now include a mix of traditional materials (printed books, serials, audio-visual) and emerging formats (e-books, e-serials, e-newspapers, e-dissertations, Internet resources, digital objects, playaways, streaming audio & video).
Library catalogs are integrating access to all materials through next -generation Online Public Access Catalogs.
OCLC report Online Catalogs: What Users and Librarians Want (Calhoun & Cellentani, 2009)
Direct links to online content – text and media formats.
Evaluative content - summaries/abstracts, tables of contents and excerpts.
Relevant search results.
Item and availability information
Simple keyword search with an advanced, guided search option.
WorldCat.org- Catalog with Web 2.0 features http://www.worldcat.org/
Add tag or keyword
Write a review
Rate (up to 5 stars)
Automatic citation using APA, MLA, Chicago Preview full text in Google Book search
G o o gl e Book Search
National Library Building Port of Spain, Trinidad
Virtual Library 2.0 offering library services to avatars who live and work in the 3D virtual space - Second Life
Reaching more users Getting information into the hands of users wherever they are by using whatever best tools are available Allow our customers to tailor our services to meet their needs What library experts are saying about Library 2.0 Crafting websites which will meet the long-tail/unique needs of our users A SirsiDynix Institute Conversation: The 2.0 Meme - Web 2.0, Library 2.0, Librarian 2.0 Video presentation http://www.sirsidynixinstitute.com/viewvideo.php?vid=20060222.wmv The library is everywhere The library has no barriers The library invites participation, Interactivity, sharing Emphasis on ease of use
21st Century Library User- User 2.0
Information-addicted, eager for quick access to current and, in many instances, personalized electronic information.
Increasingly self-sufficient, navigating resources making choices with no expert guide.
Increasingly satisfied with the quality of information they find on the Web.
Prefers online library resources versus print resources.
Today’s average college grads have spent less than 5,000 hours of their lives reading, but over 10,000 hours playing video games."
Format agnostic (accustomed to content without containers).
While content is desired, context adds intellectual value to content (Amazon’s A9).
Obsessed with e-mails, instant messaging, Blogs, Wikis, Gaming, Online shopping.
Expects 24/7 access to library (physical and virtual).
200 million users on Facebook (April 2009)
Librarian 2.0 - the Guru of information ... Stephen Abram, Vice President of Innovation SirsiDynix
Librarian 2.0 Profile
Strives to understand the power of Web 2.0 opportunities;
Learns the major tools of Web 2.0, and Library 2.0;
Does not shy away from nontraditional cataloguing and classification and chooses tagging, tag clouds, folksonomies, and user-driven content descriptions and classification where appropriate;
Sees the potential in using sources such as the Google Book Search, and WorldCat.org;
Connects with everyone using their communication mode of choice : telephone, Skype, instant messaging (IM), short message service (SMS), texting, e-mail, and virtual reference.
Job description Wayne State University – Feb. 2006 Emerging roles and responsibilities
Second Life Librarians
Change in nomenclature to reflect changing roles and responsibilities
Emerging Technology Librarian
Despite emerging roles and name changes the core role of librarians of providing and enhancing access to resources remains relevant and critical .
Web 2.0 Technologies in Libraries- Benefits
Proactive services . Library patrons are already using tools such as blogs, wikis, RSS feeds, podcasts (in Apple iTunes), videos (in YouTube), photo sharing on Flickr, instant messaging via Meebo and Twitter.
Improved communications (internal and external). Social networking tools not only improve a library’s communication with its patrons but they also improve internal communication and knowledge sharing.
Immediate implementation. Putting content on the Web is no longer the exclusive right for experts with knowledge of HTML and web programming languages, anyone can add online content. All you need is access to a computer.
Survival . Librarians must get on board the Web 2.0 wave. If they hesitate, other rival information services will do the job for them.
Alvin Sherman Library on Facebook - Facebook has 200 million users (April 2009)
Alvin Sherman Library on Twitter Twitter has 6 million registered users (April 2009)
Alvin Sherman Library Virtual Reference Service
Alvin Sherman Library Mobile Website
Alvin Sherman Library RSS Feeds for New Materials
21st Century Caribbean Libraries: Sustainable?
Caribbean libraries are surviving the challenges of technological changes, embracing opportunities to provide enhanced and innovative services which are:
Relevant to and reach diverse communities
Emphasize the library’s role as centers for life-long learning and self-development
Underscore the social responsibilities of libraries in bridging cultural gaps
Publicize libraries as enablers, providing information for making decisions and policies
25 Chapters: “… document the state of Caribbean libraries in the 21st century by examining the responses of these institutions to the changes, challenges, and choices in an increasingly electronic and virtual information environment”… Book Introduction
My wiki My Blog
Faith Johnson Blog and Twitter
Diaries of Sir William Young
Eric Williams Memorial Collection
The Colonial Bank Correspondence
Main Library UWI St. Augustine
dLOC is a cooperative digital library for resources from and about the Caribbean and circum-Caribbean that provides access to digitized versions of Caribbean cultural, historical and research materials currently held in archives, libraries, and private collections.
National Archive of Haiti
Caribbean Community Secretariat
La Fundación Global Democracia y Desarrollo (FUNGLODE)
National Library of Jamaica
Learning about Web 2.0 technology
Using Web 2.0 tools to enhance access to resources.
Using Web 2.0 tools to continue to deliver innovative services to our users.
Student asks your assistance in opening a Facebook account.
Faculty request to create an RSS feed to Table of Contents for psychology journal.
Patron (mom) wants to post pictures of her daughter’s graduation on Flickr.
Library Director asks you to maintain library’s blog.
Taking advantage of Web 2.0 tools and resources available electronically by completing the Learning 2.0 program
23 Learning 2.0 Things
• Week 1: Introduction
• Week 2: Blogging
• Week 3: Photos & Images
• Week 4: RSS & Newsreaders
• Week 5: Play Week
• Week 6: Tagging, Folksonomies & Technorati
• Week 7: Wikis
• Week 8: Online Applications & Tools
• Week 9: Podcasts, Video & Downloadable audio
Commitment to Continuing Education (Formal & Informal) Conducting research and publishing results Become an advocate for the profession. Market the value of Web 2.0 , Library 2.0 to decision makers. Become actively, and in some instances, brazenly involved in Integrated Library System (ILS) design and usability studies. Continue the cooperation and collaboration among the global community of information professionals. Commitment to develop desired Professional and Personal Competencies