WHAT IS CULTURE?
The behaviors and
beliefs characteristic of
a particular social,
ethnic, or age group.
The values and
behaviors that contribute
to the unique social and
environment of an
ORGANIZATIONAL CULTURE INCLUDES:
The ways the organization conducts its
business, treats its employees, customers, and the
The extent to which freedom is allowed in decision
making, developing new ideas, and personal
How committed employees are towards collective
It strives to maintain the open culture in which everyone is
a hands-on contributor and feels comfortable sharing
ideas and opinions.
Googlers ask questions directly to Larry, Sergey and
other executives about any number of company issues.
Google offices and cafes are designed to encourage
interactions between Googlers within and across
teams, and to spark conversation about work as well as
Company cultures evolve and they change over time.
As employee leave the company and replacements
are hired the company culture will change. If it is a
strong culture, it may not change much.
Each new employee brings their own values and
practices to the group the culture will change, at least a
The environment in which the company operates (the
laws, regulations, business climate, etc.) changes, the
company culture will also change.
STEPS TO INITIATE CULTURAL CHANGE
1. Become aware of the
2. Assess your current
culture. (What should stay?
What should go? Why?
What is missing?)
3. Envision a new culture.
4. Share the vision with
5. Get alignment from
your leadership team.
6. Model the culture you
want to create.
REASONS OF FAILURE IN CHANGING CULTURE
Loss of support from
Leaders not leading by
Not giving the people
the time to grow into
the new way of
Not regularly using the
vision and mission to
The redesign is faulty -
the elements are not in
Team members are
changed or rotated
before the culture
HEALTHY ORGANIZATIONAL CULTURE INCLUDES:
Acceptance and appreciation
Regard for and fair treatment of
Respect for each employee’s
contribution to the company.
Strong communication with all
employees regarding policies
and company issues.
learning, training, and