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Interpersonal Skills Presentation

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Interpersonal.pp toutline veit

  1. 1. UNIT II: INTERPERSONAL COMMUNICATION <ul><li>This multimedia product and its contents are protected under copyright law. The following are prohibited by law: </li></ul><ul><li>any public performance or display, including transmission of any image over a network; </li></ul><ul><li>preparation of any derivative work, including the extraction, in whole or in part, of any images; </li></ul><ul><li>any rental, lease, or lending of the program. </li></ul>
  2. 2. Chapter 7 Understanding Interpersonal Communication in Relationships
  3. 3. Marital Problems
  4. 4. Managing Conflict
  5. 5. Communication Principles Be aware of your communication Appropriately adapt your message to others Effectively use and interpret verbal messages Listen and respond thoughtfully to others Effectively use and interpret nonverbal messages
  6. 6. Understanding Interpersonal Communication <ul><li>What Is Interpersonal Communication? </li></ul><ul><li>Initiating Relationships </li></ul><ul><li>Maintaining Relationships Through </li></ul><ul><li>Interpersonal Communication </li></ul>
  7. 7. What Is Interpersonal Communication? <ul><li>Interpersonal communication is a special form of unmediated human communication that occurs when we interact simultaneously with another person and attempt to mutually influence each other, usually for the purpose of managing relationships. </li></ul>Chapter 7: Understanding Interpersonal Communication
  8. 8. What Is Interpersonal Communication? <ul><li>IPC involves quality. </li></ul><ul><ul><li>impersonal communication </li></ul></ul><ul><li>IPC involves simultaneous interaction between individuals. </li></ul><ul><li>IPC involves mutual influence between individuals. </li></ul><ul><li>IPC is the fundamental means we use to manage our relationships . </li></ul>Chapter 7: Understanding Interpersonal Communication
  9. 9. IMPERSONAL COMMUNICATION
  10. 10. Initiating Relationships <ul><li>Interpersonal Attraction Defined </li></ul><ul><ul><li>degree to which you desire to form or maintain an IP relationship </li></ul></ul><ul><li>Short-Term Initial Attraction </li></ul><ul><ul><li>potential for development </li></ul></ul><ul><li>Long-Term Maintenance Attraction </li></ul><ul><ul><li>sustains relationships </li></ul></ul>Chapter 7: Understanding Interpersonal Communication
  11. 11. Elements of IP Attraction <ul><li>Similarity </li></ul><ul><li>Physical and Sexual Attraction </li></ul><ul><li>Proximity </li></ul><ul><li>Complementarity </li></ul><ul><ul><li>inclusion </li></ul></ul><ul><ul><li>control </li></ul></ul><ul><ul><li>affection </li></ul></ul>Chapter 7: Understanding Interpersonal Communication
  12. 12. Communicating Our Attraction <ul><li>Direct and Indirect Strategies </li></ul><ul><ul><li>Immediacy </li></ul></ul><ul><li>Verbal and Nonverbal Cues </li></ul>Chapter 7: Understanding Interpersonal Communication
  13. 13. Getting That First Conversation Going <ul><li>Reducing Uncertainty </li></ul><ul><ul><li>uncertainty reduction theory </li></ul></ul><ul><ul><li>passive, active, interactive strategies </li></ul></ul>
  14. 14. <ul><li>What Do You Say First? </li></ul><ul><li>The Art and Skill of Asking Great Questions </li></ul><ul><ul><li>conversational narcissism/self-absorbed communicator style </li></ul></ul><ul><li>The Art and Skill of Giving and Receiving Compliments </li></ul>Getting That First Conversation Going
  15. 15. Maintaining Relationships Through IPC <ul><li>Self-Disclosure Defined </li></ul><ul><ul><li>we voluntarily provide information to others that they would not learn if we did not tell them </li></ul></ul><ul><li>Reciprocity in Self-Disclosure </li></ul><ul><li>Appropriateness in Self-Disclosure </li></ul><ul><li>Assessing the Risks of Self-Disclosure </li></ul><ul><li>Self-Disclosure, Intimacy, and Gender </li></ul>Chapter 7: Understanding Interpersonal Communication
  16. 16. Models of Self-Disclosure <ul><li>Social Penetration </li></ul><ul><ul><li>developed by Irwin Altman and Dalmas Taylor </li></ul></ul><ul><ul><li>illustrates how much and what kind of information we reveal in various stages of relationships </li></ul></ul><ul><ul><li>circles represent breadth and depth of penetration </li></ul></ul><ul><ul><li>each relationship represents a degree of social penetration </li></ul></ul>Chapter 7: Understanding Interpersonal Communication
  17. 17. Models of Self-Disclosure <ul><li>The Social Penetration Model </li></ul>Chapter 7: Understanding Interpersonal Communication Superficial Early in a relationship Intimate Very Intimate As the relationship develops Very Intimate
  18. 18. Models of Self-Disclosure <ul><li>Johari Window </li></ul><ul><ul><li>reflects various stages of relational development, degrees of self-awareness, and others’ perceptions of us </li></ul></ul><ul><ul><li>square window represents yourself </li></ul></ul><ul><ul><li>the self encompasses everything about you, including things you don’t realize </li></ul></ul>Chapter 7: Understanding Interpersonal Communication
  19. 19. Models of Self-Disclosure <ul><li>The Johari Window Model </li></ul>OPEN BLIND HIDDEN UNKNOWN Known to Others Not Known to Others Known to Self Not Known to Self
  20. 20. Checking Out Our Interpersonal Hunches

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