Usability Guidelines 1. Page Layout – Structure for easy comparison: Users should be able to compare two pages easily 2. Labels – Use unique and descriptive headers: Headers should conceptually relate to the items in the section – Highlight critical data: Visually distinguish important page items that require user attention Usability.gov/guidelines Krug: Don’t Make Me Think
Usability Issue 2 Refusals by Item A 0.7% B 0.8% C 2.9% D 0.9% E 0.9% F 0.9% G 1.0% H 0.9% I 0.9% J 1.0%
Usability Guidelines 1. Page Layout – Visually align page elements: Users can scan items easier – Choose appropriate line lengths: Readers read faster (skim) when line lengths are long Usability.gov/guidelines
Usability Guidelines 1. Organize Information Clearly – Clear and logical structure should be apparent to users 2. Consistency – Be consistent throughout: Users should not have to think Usability.gov/guidelines Krug: Don’t Make Me Think
Usability Issues and User ExperienceEvaluation of SurveysJennifer Romano Bergstrom, Ricardo Carvalho,Sarah Keaton, Jonathan MendelsonUser Focus 2012
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