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Designing Successful Experiences for Bald Apes

by Director of Mobile Experience Design at Marriott on Sep 08, 2013

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As we squint into a bright future, let’s first glance back at the user experience industry’s well-meaning, but mostly murky past. UX’s foundation is a sordid mix of lies, shams and idiocy: We ...

As we squint into a bright future, let’s first glance back at the user experience industry’s well-meaning, but mostly murky past. UX’s foundation is a sordid mix of lies, shams and idiocy: We never designed experiences and things like mobile have always been adjectives, no matter how many times we sold them as nouns. Now we’re hyperventilating about designing responsively across channels.

That might seem overwhelming, but it’s really just a more complex version of what we've always done: Help a bunch of bald apes do things.

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Designing Successful Experiences for Bald Apes Designing Successful Experiences for Bald Apes Presentation Transcript