Revolutionizing customer care by automation

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    Revolutionizing customer care by automation - Presentation Transcript

    1. creating a new world We help you generate 8% extra margins using artificial agents Presented by Umakant Soni CEO Vimagino usoni@vimagino.com *Patent ,Trademark and service mark applied for www.vimagino.com All rights reserved. This presentation is an intellectual property of Vimagino Solutions Pvt. Ltd.
    2. We deliver automated agents to take care of your customer care
    3. Customer care Sales advisor Consultant Click for Live help Research Site consultant consultant All rights reserved. This presentation is an intellectual property of Vimagino Solutions Pvt. Ltd.
    4. How does it help you?
    5. Positive benefit of $10 per successful marketing chat *Source : Forrester research Reduce cost of Add to the top line acquiring customers by as much as 80% • Creating additional positive impressions that move a prospect through the sales cycle. •Resolving customer issues and objections immediately
    6. Positive benefit of $20 per successful customer service chat* *Source : Forrester research Add to the bottom line •Drive more interactions towards self help using automated agents that interactively help solve 70% of customer’s problems • Showing customers where to find information, potentially avoiding future calls Reduce your support cost by a factor of 10
    7. Positive benefit of $100 per successful sales conversion* *Source : Forrester research Add to the top line • Recovering customers before they abandon a transaction. • Assisting in the order and form completion. • Creating up sell/cross-sell opportunities. Close sales more than twice the number of times all the while doubling the sale size
    8. •Measure actual customer satisfaction by monitoring each customer interaction •Enable product and process discovery based on customer insights.
    9. All the while helping your human customer care channel to focus on critical customer problems
    10. In total, we can add an extra $60 million for a billion dollar company each year
    11. We can help you achieve the same
    12. We can help you achieve the same Want to know more? Call +91 9880017433 or email : sales@vimagino.com

    + Umakant SoniUmakant Soni, 3 months ago

    custom

    179 views, 1 favs, 0 embeds more stats

    How we can help you add $60 mn to your bottomline b more

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