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Revolutionizing customer care by automation
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Revolutionizing customer care by automation

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How we can help you add $60 mn to your bottomline by automating customer care, while at the same time increasing customer satisfaction.

How we can help you add $60 mn to your bottomline by automating customer care, while at the same time increasing customer satisfaction.

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Revolutionizing customer care by automation Revolutionizing customer care by automation Presentation Transcript

  • creating a new world We help you generate 8% extra margins using artificial agents Presented by Umakant Soni CEO Vimagino usoni@vimagino.com *Patent ,Trademark and service mark applied for www.vimagino.com All rights reserved. This presentation is an intellectual property of Vimagino Solutions Pvt. Ltd.
  • We deliver automated agents to take care of your customer care
  • Customer care Sales advisor Consultant Click for Live help Research Site consultant consultant All rights reserved. This presentation is an intellectual property of Vimagino Solutions Pvt. Ltd.
  • How does it help you?
  • Positive benefit of $10 per successful marketing chat *Source : Forrester research Reduce cost of Add to the top line acquiring customers by as much as 80% • Creating additional positive impressions that move a prospect through the sales cycle. •Resolving customer issues and objections immediately
  • Positive benefit of $20 per successful customer service chat* *Source : Forrester research Add to the bottom line •Drive more interactions towards self help using automated agents that interactively help solve 70% of customer’s problems • Showing customers where to find information, potentially avoiding future calls Reduce your support cost by a factor of 10
  • Positive benefit of $100 per successful sales conversion* *Source : Forrester research Add to the top line • Recovering customers before they abandon a transaction. • Assisting in the order and form completion. • Creating up sell/cross-sell opportunities. Close sales more than twice the number of times all the while doubling the sale size
  • •Measure actual customer satisfaction by monitoring each customer interaction •Enable product and process discovery based on customer insights.
  • All the while helping your human customer care channel to focus on critical customer problems
  • In total, we can add an extra $60 million for a billion dollar company each year
  • We can help you achieve the same
  • We can help you achieve the same Want to know more? Call +91 9880017433 or email : sales@vimagino.com