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World Usability Day 2009 at User Vision
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World Usability Day 2009 at User Vision

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User Vision supported this annual event, aimed at highlighting the importance of developing user friendly products and services and in 2009, it was not only about being user friendly, but ...

User Vision supported this annual event, aimed at highlighting the importance of developing user friendly products and services and in 2009, it was not only about being user friendly, but environmentally friendly also. 'Designing for a Sustainable World' was the theme, and User Vision held various activities for visitors to try, to hopefully gain some insight in how we can all do our part in making our world work better.

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World Usability Day 2009 at User Vision World Usability Day 2009 at User Vision Presentation Transcript

  • World Usability Day 2009 at User Vision 12 th November 2009
  • Overview
    • User Vision’s 5 th World Usability Day open-house was a great success this year, with nearly 70 clients getting involved in a variety of activities on the theme of sustainable living, ranging from:
      • Tackle climate change on mobile devices : See how easy (or difficult) it is to join a community working to reduce carbon emissions using a mobile phone.
      • Calculate your environmental impact online : Use online calculators to see how you can save money and reduce your carbon footprint using a range of websites.
      • How easy is it to recycle? : Is it really as easy as following instructions? Is it learnable? See how to classify items into the correct recycling bins.
      • Control your radiator settings from one device : Save energy by using a 'Honeywell Zoning Device'. Using this interface, see if you can set a different temperature in each room.
      • How accessible are online carbon offsetting sites? : See live usability tests of disabled users using a range of carbon offsetting websites.
      • What accessibility issues do disabled people have when recycling? : Watch a video of a disabled user to find out.
      • How do adverts make you feel? : See our iMotions technology in action to find out what emotional impact adverts have on users.
  • Calculating environmental impact online
    • We tested several energy comparison websites to see how easy it is to switch to green energy suppliers …
    • … and found out how difficult it is to calculate ways to reduce your carbon footprint.
  • Eye tracking interactive TV
    • In our Interactive Lounge facility, we eye tracked people using an iTV website … and showed several outputs in observation room
  • Emotional response to advertising
    • With our unique tool, we observed how emotionally engaged people were in advertising images … adding a new dimension to advertising effectiveness
    Calibrating the software Reviewing the results
  • Turning up the heat
    • Our client Honeywell provided us with their market leading thermostat control device so we could find out how usable and intuitive it was.
  • Mobile usability to reduce carbon emissions
    • We tested how easy (or difficult) it is to join a community working to reduce carbon emissions using a mobile phone.
      • Phone kindly provided by our partners – Wireless Innovation
  • Learning about accessibility issues online
    • A great friend of User Vision, Monty Lilburn, supported our event again this year, sharing his experiences on how to navigate carbon offset websites using JAWS. And Ken Reid recorded his unique insights into the difficulties blind people face when recycling.
  • Learning how to recycle
    • Using an online card sorting tool, we watched people struggle to recycle everyday items … as we learned from Ken Reid, this is often a difficulty for many people.
  • Collapsing a folding bike
    • Much fun & intrigue was had working out how many steps it took to collapse a folding bike … as well as the order in which to do this.
      • Bike kindly supplied by the Edinburgh Bike Cooperative
  • More information
    • We’ve produced several articles and research papers about our findings during this year’s event which you can find on our site:
      • Usability of Carbon Footprint Calculators - www.uservision.co.uk/resources/articles/2009/usability-carbon-footprint-calculators/
      • Comparing the usability of Energy Comparison sites - www.uservision.co.uk/resources/articles/2009/comparing-usability-green-energy-websites/
      • Video interview with Ken Reid discussing the issues of recycling for blind people – http://www.vimeo.com/7684704
      • Essential research for Information Architecture Design - http://www.uservision.co.uk/resources/articles/2009/essential-research-information-architecture-design/
      • Mobile web usability blog about the HTC Hero - http://www.uservisionblog.co.uk/2009/11/17/htc-heroandroid-mobile-web-usability/
      • Usability test of Honeywell’s temperature control – http://www.uservision.co.uk/resources/articles/2009/its-getting-hot-here/
  • User Vision – focusing on the user experience
    • User Vision
    • 55 North Castle Street
    • Edinburgh
    • EH2 3QA
    • p: 0131 225 0850
    • The City Arc
    • 89 Worship Street
    • London
    • EC2 2BF
    • p: 020 7917 1840
    • [email_address]
    • www.uservision.co.uk
    • www.twitter.com/UserVision
    • www.uservisionblog.co.uk