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Agile and UX, July 8 - Scrum Club, Los Angeles, CA
 

Agile and UX, July 8 - Scrum Club, Los Angeles, CA

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A presentation that breaks down User Experience within Agile and Scrum Methodologies

A presentation that breaks down User Experience within Agile and Scrum Methodologies

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    Agile and UX, July 8 - Scrum Club, Los Angeles, CA Agile and UX, July 8 - Scrum Club, Los Angeles, CA Presentation Transcript

    • Scrum and User Experience Design: Bringing Great Design into the Agile Process
      Patrick Neeman, Usability Counts
      Mike Vincent, MVA Software
    • Scrum
      A process for managing complex projects.
      Stay small: Focus on smaller, measurable increments
      Staying in communication: Short meetings to encourage more short meetings between fewer team members
      Stay transparent:Inspection is dependent on transparency.
    • Scrum…
      Works Well
      Existing products
      Smaller teams
      Projects with no existing methodology
      Projects with existing technology but a failed approach
      Dedicated teams
      Jack of all trade team members
      Doesn’t Work So Well
      Undefined, new products
      Larger teams and projects
      Teams with members on several projects
      Without a strong team in place
      Specialists
    • Scrum Sprint Process
      Daily: Talk about yesterday, today, tomorrow(15 minutes)
      Take longer conversations offline
      Retrospective: Change the process to make it better(1 hour)
      Don’t change Product Backlog (list of features) once sprint has started
      Week 1
      Week 2
      Daily Meeting
      Daily Meeting
      Daily Meeting
      Daily Meeting
      Daily Meeting
      Daily Meeting
      Daily Meeting
      Daily Meeting
      Daily Meeting
      Daily Meeting
      Retrospective Meeting
      Sprint 1
      Sprint 2
      Sprint 3
      Sprint 4
      Sprint 5
    • Product Owner
      Defines the features of the product
      Agency: Client is Product Owner
      Company: Product Manager/UX Lead is Product Owner
      Manages project features and releases to optimize return on investment (ROI)
      Inspects increment and makes adaptations to project after end of sprints
      Can change features and priority every X days, but not in the middle of a Sprint
    • Scrum Master
      Ensures that the team is fully functional, productive and improves quality
      Enables close cooperation across all roles and functions and removes barriers
      Shields the team from external interferences
      Ensures that the process is followed
      Teaches Product Owner and Team how to fulfill their roles
      Not a dedicated role, but it’s nice if this it the UX team member
    • Roles and Responsibilities
      Team
      Cross-functional, seven plus/minus two members
      Example: 1 UX Designer, 3 Developers, 2 QA
      Self organizing
      Manages itself, its work and its process
      Commits to what it feels it can accomplish
      Limit team to 45 hour work weeks for measurable results
      Collaborates with Product Owner to optimize value
      Demos work results to the Product Owner as much as possible
      Hallway usability testing
    • Definition of Done
      • Team together with product owner defines what “done” means.
      • Done defines the current technical capability of the team.
      • Typically, Done should include everything needed before deployment.
      • Done may be a stub page or a process that requires human intervention.
      • Not done backlog items should be pushed to the next Sprint.
    • How to measure Done
      Development team must be able to produce a completely “done” piece every Sprint
      Product Owner must inspect and adapt to optimize ROI every Sprint
      “Undone” work must be identified
      WaterfallDone at end of project
      Development Process
      Done
      Agile/ScrumDone at end every iteration
      Done
      Done
      Done
      Done
      Done
    • Documentation Plan
      Just enough – it’s what you have to say and what you don’t have to say
      Overall style guide
      High level use cases / user stories
      Light wireframes, 3 by 5 cards, hand written notes
      Don’t update what you don’t need
      Detailed test plans (definition of done)
      Pass / Fail
      The only deliverable that counts is the final product
    • Corporate Espionage Sprint Plan
      Where User Experience / QA fits in
      Work one sprint ahead
      Wireframes
      Test Plans
      Test driven development
      Unit tests defined by requirements
      Test plans are written to define completing requirements
      Schedule a sprint or two for user research
    • Product Backlog
      User Research – Sprint 1 UX
      Scoring Architecture – Sprint 2
      Claim Card – Sprint 2 UX
      Play Card – Sprint 2 UX
      Sign In – Sprint 2 UX
      Sign Up – Sprint 3 UX
      Pick Card – Sprint 4 UX
      Score Card – Sprint 4 UX
    • Example Product Development
      Team agreed to…
      Two week sprints
      Daily 15 minute meetings
      Retrospective, no more than one hour, talk about process
      One sprint on user research
      Everyone gives estimates, fill 80 percent of their schedule (8 of 10 days)
      Developers need breathing room
      UX’ers need drinking, research time
      With further sprints, estimates will become more refined
    • Example Product Development
    • Sprint Backlog 1
      Developers
      Set up development environment
      Set up testing environment
      User Experience / QA
      User Research
      What is the game
      Who is the target audience
      Plan with product owner the first few sprints
      Plan a design pattern
      Claim Card
    • Sprint Backlog 2
      Developers
      Scoring Architecture
      Build Of Pages/Stubs
      Claim Card
      User Experience / QA
      High level use cases
      High level site map -- Establish Pages/Stubs
      Play Card
    • Sprint Backlog 3
      Developers
      Create Pages/Stubs
      Play Card
      User Experience / QA
      Pick Card
      Score Card
      A/B Testing of Claim Card
    • Sprint Backlog 4
      Developers
      Play Card
      Score Card
      User Experience
      Claim Card Refactor
    • Retrospective
      What did we do well
      What didn’t we do well
      Is our Product Owner Happy?
      Produce working fully tested software
      Did not produce unnecessary stuff
      Metrics
      Look at key reports
    • Example Burndown Charts