2011 Urban Systems Symposium<br />Operating Cities – Challenges & Solutions<br />Pressing issues to managing the affairs o...
Operating Cities – Challenges & Solutions<br />Overview of Session<br />The challenge to improve the operation of our citi...
What are the barriers to implementation of the solutions
Who are the players and the stakeholders in the operation of cities and what are their roles / perspectives and aims
What data and systems for leaders in cities, both public and private sector, are required to enable smarter decision city ...
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Operating Cities

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Given at the 2011 Urban Systems Symposium, at the Operating Cities panel.

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Operating Cities

  1. 1. 2011 Urban Systems Symposium<br />Operating Cities – Challenges & Solutions<br />Pressing issues to managing the affairs of a city<br />
  2. 2. Operating Cities – Challenges & Solutions<br />Overview of Session<br />The challenge to improve the operation of our cities is a complex and multi-dimensional one. Many improvements are being made are a combination of changes in policy, regulations, business models and technological innovations. But making changes in cities is often a deployment challenge which requires many barriers to be overcome. Informational, market, institutional, jurisdictional, policy, financial and organisational barriers remain. <br />In addition, there is now a plethora of data and ICT systems all very much stand alone and operating in or indeed as “silos” and the challenge to make sense and use of these systems and data to improve our cities is immense.<br />In this break out session, with a lively ensemble of practitioners, who are actively involved in the operation and planning of cities, we will identify the pressing issues required to improve cities, and endeavour to engage participants in a stimulating discussion around city solutions, taking into account the following perspectives:<br /><ul><li>What answers / solutions are available now to improve cities
  3. 3. What are the barriers to implementation of the solutions
  4. 4. Who are the players and the stakeholders in the operation of cities and what are their roles / perspectives and aims
  5. 5. What data and systems for leaders in cities, both public and private sector, are required to enable smarter decision city making</li></ul>The format of this session will be reviewing the input our speakers have provided by way of a survey of topical questions. Due to our success with so many greatly credentialed speakers we have restricted the questions to only 2 key city questions to allow 3 responses from each speaker for discussion and debate.<br />
  6. 6. Stephanie Miner<br />Michael Joroff<br />KristinHowlett<br />Joe Zehnder<br />Lisa Amini<br />IBM<br />City of Protland<br />CH2MHILL<br />MIT<br />City of Syracuse<br />Key Challenges:<br />Legacy models of Cities & operating systems<br />Short-term thinking and commitments: shrinking budgets, fragmentation of interests and contentious political debate<br />Fragmentation of policy<br />Fragmented operating responsibility inherent in legacy systems developed over half-a-century<br />2.<br />Key Challenges:<br />Funding issues: reduced revenues/ High citizens demand for services<br />Employees who are not motivated and a city’s inability to reward innovation and creativity.<br />Ineffective processes and systems<br />Key Challenges:<br />Reduced funding/ increased costs<br />Segmenting actual costs / Assessing ROI<br />Legacy Resources (silo’eddepts/tech, inflexible infrastructure policies)<br />Key Challenges:<br />Equity<br />High performance Neighborhoods<br />Economic Development<br />Question 1 – What are the greatest challenges to operating our cities better and what are the solutions for these challenges<br />Key Challenges:<br />Financial Resource Scarcity<br />Outdated Information Technology<br />Economic Development<br />Operating Cities – Challenges & Solutions<br />
  7. 7. Stephanie Miner<br />Michael Joroff<br />KristinHowlett<br />Joe Zehnder<br />Lisa Amini<br />IBM<br />City of Portland<br />CH2MHILL<br />MIT<br />City of Syracuse<br />Key Challenges:<br />“ Short-termism”– long-term solutions are forced into the context of changing policies and political leadership and coalitions Inefficiencies in service and delivery.<br />Multiple, sometime competing, if not conflicting, interests and priorities among a broadening array of stakeholders.<br />The search for universal answers and best-of-practice models<br />Key challenges:<br />Manage to outcomes/metrics (data driven decisions, as opposed to service execution)<br />Single enterprise/business models<br />Drive open data and interfaces<br />Key Challenges:<br />Finance: All departments are not equal. “Across the board” budget cuts are inefficient and ineffective in serving community.<br />Inefficiencies in service and delivery.<br />How can we sustain service levels in a world of shrinking budgets?<br />Question 2 – What do you think is the most significant role / initiatives that the private sector or public sector can take to improve the operation of cities<br />Key Challenges:<br />Equity<br />High performance Neighborhoods<br />Economic Development<br />Operating Cities – Challenges & Solutions<br />
  8. 8. Operating Cities – Challenges & Solutions<br />Questions & Answers<br />

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