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A Bias For Action - In Search of Excellence
 

A Bias For Action - In Search of Excellence

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Chapter 'A Bias for Action' from the book 'In Search of Excellence' by Tom Peters & Robert H Waterman Jr

Chapter 'A Bias for Action' from the book 'In Search of Excellence' by Tom Peters & Robert H Waterman Jr

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    A Bias For Action - In Search of Excellence A Bias For Action - In Search of Excellence Presentation Transcript

    • A Bias for action
      Presented by:
      Umang Patodia(111)
      Upasana D (112)
    • Index
      Introduction
      Organization Fluidity
      Chunking
      Experimental Organization
      Speed and numbers
      Cheap Learning
      The experimenting context
      Simplifying Systems
      The action orientation
    • Introduction
      Action orientation
      Bias for getting things done
      Active decision.
      Problem discussed
      All-too-reasonable and rational response
      Complexity in big companies
      Overdoing of orderly things
    • Organization fluidity
      Need for adhocracy
      Getting out of the bureaucracy
    • Organization Fluidity(contd…)
      Informal, Open Communication
      MBWA – Management by Walking About
      Virtual technology of keeping in touch
      Two things that are visible :
      Positive reinforcement for valuable action
      Seek out a high volume of opportunities for good news swapping
    • Chunking
      An environment of fragmented responsibilities
      Break things for
      To Increase Fluidity
      To encourage action
      • Creating small groups
      • Ad Hoc Task Force
      Fewer members
      Responsibility proportional to the position
      Flexibility and Adaptability
      Documentation is informal
      Follow-up is swift
      The importance of context of climate
    • Experimenting Organizations
      Excellent companies willingness
      To try things out
      To be bold and daring
      • P&G called it the “testing fetish”
      “Do it , try it and fix it”
    • Speed and Numbers
      Alacrity and Numbers of experiments
      Deadline pressures
      Quick In, Quick Out
      Like a game of poker:
      With each card, stakes get higher
      You never really know enough until the last card is played
      Know when to fold
      Chunk, Review, Manage
    • Cheap Learning
      Low Cost and Get Innovation Into Action
      Relative Invisibility: “bootlegging”
      User connection: with a user, on a user’s premises
    • The experimenting context
      Leaky systems, mistakes, bootlegging, changes, champions
      Devising the system:
      Select one unit
      Get the people to bring into shape
      Bring others to see and learn from it
      Natural Diffusion: builds on itself
      Results-first approach
    • Simplifying Systems
      Formal systems of brief communications, fact-based decision making, MBO
      One-page memorandum
      Fewer numbers to debate
      Ability to cross-check
      Focuses the mind
      Accountability goes up
      OST: Objectives, Strategies, Tactics
    • The action orientation
      Experiments, Ad hoc task forces, Small groups, Temporary structures
      “People can only handle a little bit of information at one time”;
      “They thrive if they perceive themselves as even somewhat autonomous”
      Ready. Fire. Aim.
      Learn from your tries.
    • Thank You