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iComplain
 

iComplain

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a crowdsourcing app for reporting things in cities that don't work; a way to report and visualize complaints, and view related data

a crowdsourcing app for reporting things in cities that don't work; a way to report and visualize complaints, and view related data

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    iComplain iComplain Presentation Transcript

    • iComplainsemantic feedback co-relation system AungSithuKyaw GowrishGiridharan Thar Htet
    • Layers of Data ORGANIZATIONS Government, Agencies, Systems, Businesses, Brands, Infrastructures, etc..Wants to be Wants to know moreheard…. about… PEOPLE
    • Example Complain• Late bus, late to office, got scolded by boss. – Tags [LTA, SBS] – When, When, What
    • Bus estimated timing Complaint Complaint time Bus stop location Accident RainingCongested day road Crowd Rush hour size on the bus Actual bus arrival time
    • The Platform Complaint DATA Data Mobilization SolutionCloud based Complaint Central Solution Analyze, Co-relate and Reasoning Complaint Static, Dynamic, Realtime, BIG
    • Complaint Central Latitude, Longitude Date and time Context and keywords Others social data… Infrastructure Transport availability & timing Parking availability Crowd location Weather Geospatial
    • Why would someone bother pressing complain button.
    • Benefits• People • Organization – Feel better – Hear about itself – Feedback and be from people heard – Know more about – Get satisfaction in the physical contextual long run situation for better purposes – Better product, better service, better society