UpSellit's cart abandonment solutions (http://www.upsellit.com/) work on a 100% pay-for performance pricing model to reduce cart abandonment and increase sales. With cart abandonment increasing from 59.8% in 2006 to 72.31% in 2012, marketers can no longer address abandonment issues by simply following shopping cart best practices.
UpSellit's cart abandonment solutions work to directly address the top reasons for abandonment with unique chat, email and survey technologies that are custom designed to align with the client's brand and desired user experience.
Abandonment Chat (http://www.upsellit.com/automated-chat-site-abandonment-solution.jsp) engages targeted site visitors mid-abandonment in order to answer frequently asked questions and to address common concerns. Leveraging a proprietary SmartAgent automated chat platform, UpSellit develops robust custom knowledge bases that answer hundreds of client-specific questions. Automated chat agents understand everyday language, common misspellings, slang and even web speak in order to recognize the customer's need and provide the most effective response.
Email ReMarketing (http://www.upsellit.com/lead-recovery-remarketing.jsp) solutions work to recover site visitors who initiate, but never complete a specific process or purchase. Leveraging UpSellit's proporetary Datahound lead recovery technology, Email ReMarketing campaigns recover abandoned carts with highly targeted messaging strategies that convince the consumer to complete the purchase. Datahound lead recovery collects user information in real-time using an advanced keystroke capture software that also securely stores complete visitor details and session information.
Abandonment Surveys (http://www.upsellit.com/site-abandonment-web-survey.jsp) engage abandoning customers to initiate a dynamic survey experience that actively reacts to user's responses in order to capture highly detailed customer feedback and provide optimal conversion incentives. With a long list of rich media capabilities and a variety of engagement strategies, Abandonment Surveys are the ideal survey experience for marketers who want to collect information while providing real customer value in a completely branded experience.
For more information about UpSellit's customer recovery (http://www.upsellit.com/customer-recovery-solutions.jsp) solutions, please contact an abandonment expert at firstname.lastname@example.org today.