Ucea co p_info fair_2011_04082011
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  • Grassroots effort, flexible – can create and sunset as needed. Challenge in disseminating information, creating buzz and participation. Adding value.

Ucea co p_info fair_2011_04082011 Ucea co p_info fair_2011_04082011 Presentation Transcript

  • What are Communities of Practice and How Can They Help Me?
    Burton Bargerstock
    Chair, Communities of Practice Council
    Michigan State University
    Stacy Snow
    Vice Chair, Communities of Practice Council
    University of Missouri-Columbia
    UPCEA Annual Conference
    Toronto, Ontario
    April 8, 2011
  • Communities of Practiceand Commissions
    A Community of Practice (CoP) is a network of professional members with a shared interest in similar functional areas and/or issues.
    Each CoP can select a UPCEA Commission to align with.
    Commissions – 4 think tanksthat help the Association identify emerging policy issues and professional development needs of the membership.
  • Communities of PracticePurposes/Roles
    Provide professional development for members
    Create a context for members to network
    Help/assist members with work related problems/issues
    Advance the profession/field
    Honor those who make noteworthy contributions
    Provide leadership opportunities
  • Communities of Practice
    Creation: Divisions to CoPs (late 1990’s)
    Recent Challenges
    Task Forces (2008-2009; 2009-2010)
    Creation of CoP Council (2010)
    Collective voice
    Future of CoPs in UPCEA
  • CoP Membership
    Every UPCEA professional member is entitled to participate in communities of practice as part of her/his professional membership.
    Members have voting rights and may serve in the leadership of their primary CoP, but can otherwise participate in as many as they wish.
    To find out which CoP you are currently a member of, to select a primary CoP, or request participation in a CoP contactthe national office.
  • Current Communities of Practice
    Conference and Professional Programs
    Distance Learning
    Liberal Learning
    Marketing and Publications
    Outreach and Engagement
    Quality Assurance
    Student and Customer Services
  • Conference and Professional Programs
    Members of this Community of Practice are concerned with:
    planning, marketing, and managing conferences and professional programs
    utilizing the Internet to support program goals
    managing residential conference centers
    Chair – Ed Donovan, Penn State University
  • Distance Learning
    Members of this Community of Practice are concerned with:
    creating and managing virtual learning environments
    instructional design
    planning the use of instructional technologies
    developing learner support systems and advising services
    inter-institutional articulation and partnerships
    managing off-campus library services and copyright matters
    legislation and policies impacting higher education
    Chair – Rick Shearer, Penn State University
  • Liberal Learning
    Members of this Community of Practice are concerned with:
    masters of liberal studies programs
    museum continuing education
    alumni continuing education
    programs in humanities, arts, and sciences
    summer session and youth programs
    ESL programs
    Chair – Deborah Baldini, University of Missouri-St. Louis
  • Marketing and Publications
    Members of this Community of Practice are concerned with:
    recruitment marketing best practices
    developing strategic marketing plans
    e-mail and relationship marketing, including customer relationship management (CRM) best practices
    primary and secondary market research
    advertising and publications production (print and electronic publications)
    website optimization and conversion
    Chair – Michele Moskos, Texas Tech University
  • Outreach and Engagement
    Members of this Community of Practice are concerned with:
    mutual exchange of intellectual resources and expertise between the university and the broader external community of government agencies, business, non-profit organizations, community groups, and individuals
    the role of partnerships: who delivers the services? how are faculty, staff, and students engaged and committed to this work? how can faculty and staff participation be evaluated and rewarded?
    organizing an institutional agenda related with outreach and engagement and determining the associated set of products and services
    Chair – Birgit Green, Texas Tech University
  • Quality Assurance
    Members of this Community of Practice are concerned with:
    evaluating programs
    assessing learning outcomes
    preparing for accreditation and unit reviews
    assessing prior learning
    faculty development
    Chair – David Kendrick, University of Northern Colorado
  • Student and Customer Services
    Members of this Community of Practice are concerned with:
    exploring innovative approaches to services
    sharing best practices
    student/customer services as their primary task
    students in both credit and noncredit areas
    serving university and corporate audiences
    disseminating relevant research in the field
    Chair – Heather Chakiris, Penn State University
  • Examples of What a CoP Offers
    Distance Learning Awards
    Distance Learning Course Awards
    Program of Excellence Awards
    Distance Learning Devoted Service Awards
    William Rainey Harper Research Grants
    Charles A. Wedemeyer Publications Award
    Nofflet Williams Up-and Coming Leader Award
    Gayle B. Childs Leadership Award
  • Examples of What a CoP Offers(Continued)
    Outreach and Engagement Audio Conferences and Conference Sessions
    New GI Bill
    Federal Stimulus
    Chinese Partnerships that Work
    Roles in Developing Research Parks
    Situating Outreach and Engagement
  • Examples of What a CoP Offers(Continued)
    Marketing and Publications Webinars
    Search Engine Optimization – Get Found!
    Google Analytics – Measure Website Visitor Activity!
    Landing Pages – Turn Interest into Leads!
    Conversion Optimization – Turn Visitors into Enrollments!
    Creating a Social Enrollment Plan
  • Examples of What a CoP Offers(Continued)
    Student and Customer Service Blog
    We have been brainstorming ideas on how to build community among our online/distance students. Does anyone have any experience with, or ideas, tips, pointers, etc. on how to use social networking/media tools (such as blogs, Ning, Facebook) in order to build a network of online students outside of their courses/learning environments?
    When reviewing serious academic misconduct issues (plagiarism, cheating, fabrication) who at your institution determines the disciplinary actions? If it falls to a conduct review board, who makes up that board? Is the process different for undergraduate students and graduate students?
  • Examples of What a CoP Offers(Continued)
    Liberal Learning – Join in on Current Discussion
    How do we articulate and refine a Liberal Learning core for degree completion programs?
    This discussion is helpful for any institution delivering online degree completion programs or for institutions who wish to refine the liberal learning core. 
  • Becoming Involved in Communities of Practice
    Easy and a great way to share experiences, insights, and expertise.
    UPCEA Connect – the current professional and social networking portal for members
    Participate in discussions
    Share relevant articles
    Receive updates
  • Becoming Involved (continued)
    Nominate someone or program for an award
    Attend sessions, webinars, audio conferences
    Send ideas, project proposals, and suggestions to CoP Chairs
  • Becoming Involved (continued)
    Limited Time – serve on a CoP Committee – membership, awards, planning, election
    Passionate about a topic- deliver a Webinar or Audio Round Table
    Professional Development– become a CoP Leader – Chair, Vice Chair, Secretary
    Bring It Close to Home– Sponsor a Conference Session on behalf of your CoP at a Regional or National Conference
  • Don’t See a CoP That AddressesYour Interests and Needs?
    UPCEA bylaws, policies, and procedures allow for grassroots efforts to develop new CoPs as long as there is broad interest, initial leadership, and a functional area or issue to coalesce around that is relevant to the Association.
    To discuss starting a new CoP, contact:
    CoP Council Chair Stacy Snow, University of Missouri
  • To Learn More . . .
    CoP Index page: http:www.upcea.edu/about/cops
    CoP Group Pages
    Contact the CoP Chair