Ucea co p_info fair_2011_04082011Presentation Transcript
What are Communities of Practice and How Can They Help Me? Burton Bargerstock Chair, Communities of Practice Council Michigan State University Stacy Snow Vice Chair, Communities of Practice Council University of Missouri-Columbia UPCEA Annual Conference Toronto, Ontario April 8, 2011
Communities of Practiceand Commissions A Community of Practice (CoP) is a network of professional members with a shared interest in similar functional areas and/or issues. Each CoP can select a UPCEA Commission to align with. Commissions – 4 think tanksthat help the Association identify emerging policy issues and professional development needs of the membership.
Communities of PracticePurposes/Roles Provide professional development for members Create a context for members to network Help/assist members with work related problems/issues Advance the profession/field Honor those who make noteworthy contributions Provide leadership opportunities
Communities of Practice Creation: Divisions to CoPs (late 1990’s) Recent Challenges Task Forces (2008-2009; 2009-2010) Creation of CoP Council (2010) Support Accountability Collective voice Future of CoPs in UPCEA
CoP Membership Every UPCEA professional member is entitled to participate in communities of practice as part of her/his professional membership. Members have voting rights and may serve in the leadership of their primary CoP, but can otherwise participate in as many as they wish. To find out which CoP you are currently a member of, to select a primary CoP, or request participation in a CoP contactthe national office.
Current Communities of Practice Conference and Professional Programs Distance Learning Liberal Learning Marketing and Publications Outreach and Engagement Quality Assurance Student and Customer Services
Conference and Professional Programs Members of this Community of Practice are concerned with: planning, marketing, and managing conferences and professional programs utilizing the Internet to support program goals managing residential conference centers Chair – Ed Donovan, Penn State University
Distance Learning Members of this Community of Practice are concerned with: creating and managing virtual learning environments instructional design planning the use of instructional technologies developing learner support systems and advising services inter-institutional articulation and partnerships managing off-campus library services and copyright matters legislation and policies impacting higher education Chair – Rick Shearer, Penn State University
Liberal Learning Members of this Community of Practice are concerned with: masters of liberal studies programs museum continuing education alumni continuing education programs in humanities, arts, and sciences summer session and youth programs ESL programs Chair – Deborah Baldini, University of Missouri-St. Louis
Marketing and Publications Members of this Community of Practice are concerned with: recruitment marketing best practices developing strategic marketing plans e-mail and relationship marketing, including customer relationship management (CRM) best practices primary and secondary market research advertising and publications production (print and electronic publications) website optimization and conversion Chair – Michele Moskos, Texas Tech University
Outreach and Engagement Members of this Community of Practice are concerned with: mutual exchange of intellectual resources and expertise between the university and the broader external community of government agencies, business, non-profit organizations, community groups, and individuals the role of partnerships: who delivers the services? how are faculty, staff, and students engaged and committed to this work? how can faculty and staff participation be evaluated and rewarded? organizing an institutional agenda related with outreach and engagement and determining the associated set of products and services Chair – Birgit Green, Texas Tech University
Quality Assurance Members of this Community of Practice are concerned with: evaluating programs assessing learning outcomes preparing for accreditation and unit reviews credentialing assessing prior learning faculty development Chair – David Kendrick, University of Northern Colorado
Student and Customer Services Members of this Community of Practice are concerned with: exploring innovative approaches to services sharing best practices student/customer services as their primary task students in both credit and noncredit areas serving university and corporate audiences disseminating relevant research in the field Chair – Heather Chakiris, Penn State University
Examples of What a CoP Offers Distance Learning Awards Distance Learning Course Awards Program of Excellence Awards Distance Learning Devoted Service Awards William Rainey Harper Research Grants Charles A. Wedemeyer Publications Award Nofflet Williams Up-and Coming Leader Award Gayle B. Childs Leadership Award
Examples of What a CoP Offers(Continued) Outreach and Engagement Audio Conferences and Conference Sessions New GI Bill Federal Stimulus Chinese Partnerships that Work Roles in Developing Research Parks Situating Outreach and Engagement
Examples of What a CoP Offers(Continued) Marketing and Publications Webinars Search Engine Optimization – Get Found! Google Analytics – Measure Website Visitor Activity! Landing Pages – Turn Interest into Leads! Conversion Optimization – Turn Visitors into Enrollments! Creating a Social Enrollment Plan
Examples of What a CoP Offers(Continued) Student and Customer Service Blog We have been brainstorming ideas on how to build community among our online/distance students. Does anyone have any experience with, or ideas, tips, pointers, etc. on how to use social networking/media tools (such as blogs, Ning, Facebook) in order to build a network of online students outside of their courses/learning environments? When reviewing serious academic misconduct issues (plagiarism, cheating, fabrication) who at your institution determines the disciplinary actions? If it falls to a conduct review board, who makes up that board? Is the process different for undergraduate students and graduate students?
Examples of What a CoP Offers(Continued) Liberal Learning – Join in on Current Discussion How do we articulate and refine a Liberal Learning core for degree completion programs?
This discussion is helpful for any institution delivering online degree completion programs or for institutions who wish to refine the liberal learning core.
Becoming Involved in Communities of Practice Easy and a great way to share experiences, insights, and expertise. UPCEA Connect – the current professional and social networking portal for members Participate in discussions Share relevant articles Receive updates
Becoming Involved (continued) PARTICIPATE Network Nominate someone or program for an award Attend sessions, webinars, audio conferences LinkedIn Blogs Send ideas, project proposals, and suggestions to CoP Chairs
Becoming Involved (continued) VOLUNTEER Limited Time – serve on a CoP Committee – membership, awards, planning, election Passionate about a topic- deliver a Webinar or Audio Round Table Professional Development– become a CoP Leader – Chair, Vice Chair, Secretary Bring It Close to Home– Sponsor a Conference Session on behalf of your CoP at a Regional or National Conference
Don’t See a CoP That AddressesYour Interests and Needs? UPCEA bylaws, policies, and procedures allow for grassroots efforts to develop new CoPs as long as there is broad interest, initial leadership, and a functional area or issue to coalesce around that is relevant to the Association. To discuss starting a new CoP, contact: CoP Council Chair Stacy Snow, University of Missouri firstname.lastname@example.org
To Learn More . . . UPCEA.edu CoP Index page: http:www.upcea.edu/about/cops Connect.UPCEA.edu CoP Group Pages Contact the CoP Chair