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Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
Ucea co p_info fair_2011_04082011
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Ucea co p_info fair_2011_04082011

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  • Grassroots effort, flexible – can create and sunset as needed. Challenge in disseminating information, creating buzz and participation. Adding value.
  • Transcript

    1. What are Communities of Practice and How Can They Help Me?<br />Burton Bargerstock<br />Chair, Communities of Practice Council<br />Michigan State University<br />Stacy Snow<br />Vice Chair, Communities of Practice Council<br />University of Missouri-Columbia<br />UPCEA Annual Conference<br />Toronto, Ontario<br />April 8, 2011<br />
    2. Communities of Practiceand Commissions<br />A Community of Practice (CoP) is a network of professional members with a shared interest in similar functional areas and/or issues. <br />Each CoP can select a UPCEA Commission to align with.<br />Commissions – 4 think tanksthat help the Association identify emerging policy issues and professional development needs of the membership.<br />
    3. Communities of PracticePurposes/Roles<br />Provide professional development for members<br />Create a context for members to network<br />Help/assist members with work related problems/issues<br />Advance the profession/field<br />Honor those who make noteworthy contributions<br />Provide leadership opportunities<br />
    4. Communities of Practice<br />Creation: Divisions to CoPs (late 1990’s)<br />Recent Challenges<br />Task Forces (2008-2009; 2009-2010)<br />Creation of CoP Council (2010)<br />Support<br />Accountability<br />Collective voice<br />Future of CoPs in UPCEA<br />
    5. CoP Membership<br />Every UPCEA professional member is entitled to participate in communities of practice as part of her/his professional membership.<br />Members have voting rights and may serve in the leadership of their primary CoP, but can otherwise participate in as many as they wish.<br />To find out which CoP you are currently a member of, to select a primary CoP, or request participation in a CoP contactthe national office.<br />
    6. Current Communities of Practice<br />Conference and Professional Programs<br />Distance Learning<br />Liberal Learning<br />Marketing and Publications <br />Outreach and Engagement<br />Quality Assurance<br />Student and Customer Services<br />
    7. Conference and Professional Programs<br />Members of this Community of Practice are concerned with:<br />planning, marketing, and managing conferences and professional programs<br />utilizing the Internet to support program goals<br />managing residential conference centers<br />Chair – Ed Donovan, Penn State University<br />
    8. Distance Learning<br />Members of this Community of Practice are concerned with:<br />creating and managing virtual learning environments<br />instructional design<br />planning the use of instructional technologies<br />developing learner support systems and advising services<br />inter-institutional articulation and partnerships<br />managing off-campus library services and copyright matters<br />legislation and policies impacting higher education<br />Chair – Rick Shearer, Penn State University<br />
    9. Liberal Learning<br />Members of this Community of Practice are concerned with:<br />masters of liberal studies programs<br />museum continuing education<br />alumni continuing education<br />programs in humanities, arts, and sciences<br />summer session and youth programs<br />ESL programs<br />Chair – Deborah Baldini, University of Missouri-St. Louis<br />
    10. Marketing and Publications <br />Members of this Community of Practice are concerned with:<br />recruitment marketing best practices <br />developing strategic marketing plans<br />e-mail and relationship marketing, including customer relationship management (CRM) best practices<br />primary and secondary market research<br />advertising and publications production (print and electronic publications)<br />website optimization and conversion<br />Chair – Michele Moskos, Texas Tech University<br />
    11. Outreach and Engagement<br />Members of this Community of Practice are concerned with:<br />mutual exchange of intellectual resources and expertise between the university and the broader external community of government agencies, business, non-profit organizations, community groups, and individuals<br />the role of partnerships: who delivers the services? how are faculty, staff, and students engaged and committed to this work? how can faculty and staff participation be evaluated and rewarded?<br />organizing an institutional agenda related with outreach and engagement and determining the associated set of products and services<br />Chair – Birgit Green, Texas Tech University<br />
    12. Quality Assurance<br />Members of this Community of Practice are concerned with:<br />evaluating programs<br />assessing learning outcomes<br />preparing for accreditation and unit reviews<br />credentialing<br />assessing prior learning<br />faculty development<br />Chair – David Kendrick, University of Northern Colorado<br />
    13. Student and Customer Services<br />Members of this Community of Practice are concerned with:<br />exploring innovative approaches to services <br />sharing best practices <br />student/customer services as their primary task<br />students in both credit and noncredit areas<br />serving university and corporate audiences<br />disseminating relevant research in the field<br />Chair – Heather Chakiris, Penn State University<br />
    14. Examples of What a CoP Offers<br />Distance Learning Awards<br />Distance Learning Course Awards<br />Program of Excellence Awards<br />Distance Learning Devoted Service Awards<br />William Rainey Harper Research Grants<br />Charles A. Wedemeyer Publications Award<br />Nofflet Williams Up-and Coming Leader Award<br />Gayle B. Childs Leadership Award<br />
    15. Examples of What a CoP Offers(Continued)<br />Outreach and Engagement Audio Conferences and Conference Sessions<br />New GI Bill<br />Federal Stimulus<br />Chinese Partnerships that Work<br />Roles in Developing Research Parks<br />Situating Outreach and Engagement<br />
    16. Examples of What a CoP Offers(Continued)<br />Marketing and Publications Webinars<br />Search Engine Optimization – Get Found!<br />Google Analytics – Measure Website Visitor Activity!<br />Landing Pages – Turn Interest into Leads!<br />Conversion Optimization – Turn Visitors into Enrollments!<br />Creating a Social Enrollment Plan <br />
    17. Examples of What a CoP Offers(Continued)<br />Student and Customer Service Blog<br />We have been brainstorming ideas on how to build community among our online/distance students. Does anyone have any experience with, or ideas, tips, pointers, etc. on how to use social networking/media tools (such as blogs, Ning, Facebook) in order to build a network of online students outside of their courses/learning environments? <br />When reviewing serious academic misconduct issues (plagiarism, cheating, fabrication) who at your institution determines the disciplinary actions? If it falls to a conduct review board, who makes up that board? Is the process different for undergraduate students and graduate students? <br />
    18. Examples of What a CoP Offers(Continued)<br />Liberal Learning – Join in on Current Discussion<br />How do we articulate and refine a Liberal Learning core for degree completion programs?<br />  <br />This discussion is helpful for any institution delivering online degree completion programs or for institutions who wish to refine the liberal learning core. <br />
    19. Becoming Involved in Communities of Practice<br />Easy and a great way to share experiences, insights, and expertise.<br />UPCEA Connect – the current professional and social networking portal for members<br />Participate in discussions <br />Share relevant articles<br />Receive updates<br />
    20. Becoming Involved (continued)<br />PARTICIPATE<br />Network<br />Nominate someone or program for an award<br />Attend sessions, webinars, audio conferences<br />LinkedIn<br />Blogs<br />Send ideas, project proposals, and suggestions to CoP Chairs<br />
    21. Becoming Involved (continued)<br />VOLUNTEER<br />Limited Time – serve on a CoP Committee – membership, awards, planning, election<br />Passionate about a topic- deliver a Webinar or Audio Round Table<br />Professional Development– become a CoP Leader – Chair, Vice Chair, Secretary<br />Bring It Close to Home– Sponsor a Conference Session on behalf of your CoP at a Regional or National Conference<br />
    22. Don’t See a CoP That AddressesYour Interests and Needs?<br />UPCEA bylaws, policies, and procedures allow for grassroots efforts to develop new CoPs as long as there is broad interest, initial leadership, and a functional area or issue to coalesce around that is relevant to the Association. <br />To discuss starting a new CoP, contact: <br />CoP Council Chair Stacy Snow, University of Missouri<br />snows@missouri.edu<br />
    23. To Learn More . . .<br />UPCEA.edu<br />CoP Index page: http:www.upcea.edu/about/cops<br />Connect.UPCEA.edu<br />CoP Group Pages<br />Contact the CoP Chair<br />

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