“ Six Sigma” Business Management Strategy with Zero Defect (99.9999% Defect Free) Presented By :- Mohd. Mazhar Khan Abhishek Upadhyay
Who’s First Coin Six Sigma……..
Generates sustained success
Sets performance goal for everyone
Enhances value for customers;
Accelerates rate of improvement
Promotes learning across boundaries
Executes strategic change
Benefits of Six Sigma
Six Sigma Methods Production Design Service Purchase HRM Administration Quality Depart. Management M & S IT Where can Six Sigma be applied?
DOE SPC Knowledge Management Benchmarking The Six Sigma Initiative integrates these efforts Improvement teams Problem Solving teams ISO 9000 Strategic planning and more
More than 1,75,000 to 2,00,000 boxes gets move everyday by an estimated 4500 to 5000 dabbewalas,all with an extremely small nominal fee and with utmost punctuality.
According to a recent survey ,there is only one mistake in every 6,00,000 deliveries, statistically equivalent to a six sigma (99.9999) rating.
The BBC has produced a documentary on dabbawalas ,and Prince Charles, during his visit to India ,visited them. He had to fit in with their schedule,since their timing was too precise to permit any flexibility
Mumbai Dabbawala’s Service.......
Six sigma Certification by Forbes Group.
ISO Certificate to Dabbawala.
Outstanding Service Organization Award by NIQR.
Marketing through Dabbawala many T.V channels and Newspaper.