Open Source Software (OSS) Features & BenefitsAllow everyone to use, copy & redistribute Huge IT cost saving No risk of copyright infringementSource code always available Transparency - No backdoor Reliable & Secure - Less vulnerabilityStore & exchange data using open standards Easy to exit - No vendor lock-in No corporate AlzheimerYou plan your IT investment not “the vendors”
Osdev Migration Process Software & Provide Provide Software & User User TrainingDocument FormatDocument Format Training Standardization Assessment Assessment Standardization standardization standardization application application user issue policy policy compatibility compatibility user issue Cutover Cutover database database (remove old apps) (CEO signed) (CEO signed) database database (remove old apps) Application Application Deploy & Deploy & Provide Provide Assessment Assessment Announce the List Announce the List Tech Support Tech Support of Green User of Green User
Challenges in OpenOffice MigrationChallenges in migration come from 4 sources Document conversion OpenOffice capabilities Enterprise applications Change management1-3 are much easier to manage than 4
Challenge #1 Document ConversionWord, Excel, PowerPoint documents Conversion may cause small formatting error Can be fixed manuallyVBA macro conversion doesnt work yetAccess database applications not convertible
Challenge #2 OpenOffice CapabilitiesSmall differences in look & feelKnown set of missing featuresNeed more RAM to open large filesNo Outlook replacement yet
Challenge #3 Enterprise ApplicationsPackaged Software SAP, MS Exchange, MS SharePointCustom Software Internal development External development
Challenge #4 The changesPeople hate changes, esp. if consider unnecessaryInconvenience during changesBelief that resistant can stop the changesGasohol effect the latest change to be blamed for all problems afterward
Success Factors…Apply comprehensive change management Recognize that this is as an organization change Enforce as organization policy signed by CEO (no u-turn)Good planning Set a workable goal, prefer quick wins Migrate the right people, the right timeContinuous Communication Tell why, how and when to everyone Tell the truth, all limitations and problemsProvide enough support Train all users, provide quick tech supportDesktop management system
ConclusionOpenOffice migration leads to substantial cost savingIt is possible if you recognize that it is an “organization change” follow the change management best practicesIt requires going from both Top-Down (CEO buy-in) and Bottom-Up (Everyone buy-in)It is possible, we did it several times TISCO FG, Bechachinda group, BTS
A particular slide catching your eye?
Clipping is a handy way to collect important slides you want to go back to later.