Why, what and how to success in open source migration, using Osdev migration process.

1. www.osdev.co.th
Open Source Migration
Why, What and How to success
© 2011 Open Source Development Co., Ltd.
http://www.osdev.co.th | info@osdev.co.th | tel 02 269 9889
This work is licensed under a Creative Commons License

2. Outline
Why you should migrate?
Why Open Source? Why OpenOffice?
What is Open Source Migration?
The roadmap
How to migrate successfully
Osdev migration process, key success factors

3. www.osdev.co.th
Why should you migrate to open
source software?
© 2011 Open Source Development Co., Ltd.
http://www.osdev.co.th | info@osdev.co.th | tel 02 269 9889
This work is licensed under a Creative Commons License

4. Only 13% have no plan for Microsoft Office alternatives
Complementary
57%
alongside MS Office
Specific segments
49%
business need
Replacement to reduce
25%
cost in some segments
For employees
16%
never have MS Office
No plan for
13%
Office alternatives
Other 3%
Base: 115 global IT decision-makers
Source: Q1 2010 Global Desktop Innovation Online Survey
Forrester Research, Inc.

5. Success Stories
Corporate Users OpenOffice:MS Office
EGAT 10,000 70%
S&P PCL 1,200 95%
NHA 2,000 60%
SCB 18,000 80%
TISCO 2,000 76%
BTS 800 50%
Benchachinda 2,000 60%
Number of users with only OpenOffice
Number of users with only OpenOffice
18,000 x 80% = 14,400
18,000 x 80% = 14,400
Total License Cost Saving
Total License Cost Saving
14,400 x ฿11,000 = ฿158 Mil.
14,400 x ฿11,000 = ฿158 Mil.

6. How much will you save by moving to OpenOffice?
There are 1,000 PCs in your company
MS Office license cost ฿11,000 per PC
Normally, you've to pay ฿11,000,000 to legalize all installations
However, if you migrate 80% of all PCs to OpenOffice
You can uninstall 800 installations of MS Office
That is, you'll save ฿8,800,000 by running this project!

7. What's wrong with Microsoft Office?
Best for Users
Best for Users IT Pain Points
IT Pain Points
Perfect office suite
Perfect office suite Adding more users –
Adding more users –
Tons of features
Tons of features buy now or take risks
buy now or take risks
Everyone know how to use
Everyone know how to use New releases –
New releases –
upgrade or out
upgrade or out
Business Pain Points
Business Pain Points
Cost about ฿11,000 // user
Cost about ฿11,000 user
Most users use few features
Most users use few features
Who control your IT investment?
Who control your IT investment?

8. Why OpenOffice?
The best MS Office replacement available today!
User Features
User Features User Benefits
User Benefits
Look & feel like Office 2003
Look & feel like Office 2003 Less retraining
Less retraining
` 90% Office 2003 features
90% Office 2003 features Usable for 90% users
Usable for 90% users
Open & save MS formats
Open & save MS formats No need to big bang
No need to big bang
IT Benefits
IT Benefits Business Benefits
Business Benefits
Adding more users –
Adding more users – Cost ฿0 // user
Cost ฿0 user
anytime for free
anytime for free Save ฿11,000 // user
Save ฿11,000 user
New releases –
New releases – multiply with the number of
multiply with the number of
you decide when to upgrade
you decide when to upgrade your users
your users

9. Open Source Software Benefits
Use, copy, redistribute freely
Use, copy, redistribute freely
Huge IT cost saving
Huge IT cost saving
No risk of copyright infringement
No risk of copyright infringement
Source code available
Source code available
Freedom to give & share
Freedom to give & share
More transparent – no
More transparent – no
backdoor
backdoor
More secured – less
More secured – less
vulnerability
vulnerability
Store & exchange your data
Store & exchange your data Less dependence on the
Less dependence on the
using open standards
using open standards software developer
software developer
Easy to exit = No vendor lock-in
Easy to exit = No vendor lock-in
No corporate Alzheimer
No corporate Alzheimer
You plan your IT investment
You plan your IT investment

10. www.osdev.co.th
What is open source migration?

11. Avoid the Two Extremes
Open Source
is not
usable
Migration to
- No Go Easy Go +
Open Source
& Fail
is very easy
Impossible
to overcome
resistance

12. Migration Complexity Factors
Why migrations are complex?
Software Intrinsic Factors
Software Intrinsic Factors Usage Pattern Factors
Usage Pattern Factors
1
1 ease of use
ease of use 1 how much is it used – rarely,
1 how much is it used – rarely,
2
2 look & feel similarity
look & feel similarity often, all the time
often, all the time
3
3 accuracy of data conversion
accuracy of data conversion 2 how many users depend on it
2 how many users depend on it
in day-to-day workflow
in day-to-day workflow
3 how many line-of-business
3 how many line-of-business
apps depend on it
apps depend on it
× multiply the above with
Number of Users in Your Organization
Number of Users in Your Organization

13. The middle path to success migrations
✔ Go with
- No Go Good Plan Easy Go +
& Fail
Open source migration is an
“organizational change”
not just
Software

14. Desktop Migration Roadmap
Pure
OpenOffice
OpenOffice Open Source
MS Office
MS Office
Linux
License Cost Saving
Linux
Windows
Mixed
Windows
Environment
ux n
Lin atio
M i gr
Vendor Lock-in
f ice on
Of rati
g
Mi
Open Source Desktop Adoption

15. Stages and Maturity of Open Source Desktop Adoption
Mixed Pure
Stage Vendor Lock-in
Environment Open Source
Product
Applications Best Fit Open Source
Dependent
Office Suite 100% MS Office Mostly OpenOffice Mostly OpenOffice
OS 100% Windows 100% Windows Mostly Linux
Legalized licenses Take back control
IT Strategy Go with the flow
and save cost of your IT
Open Source Desktop Adoption

16. www.osdev.co.th
How to migrate successfully?

17. Challenges in OpenOffice Migration
1. Document conversion
1. Document conversion 2. OpenOffice limitations
2. OpenOffice limitations
minor, fixable format error
minor, fixable format error Small look & feel difference
Small look & feel difference
document VBA macro and
document VBA macro and Known missing features
Known missing features
Access apps not convertible
Access apps not convertible Need more RAM for large file
Need more RAM for large file
3. Enterprise applications
3. Enterprise applications
Some apps assume MS Office always available on client PCs
Some apps assume MS Office always available on client PCs
Fixable for custom and internal apps
Fixable for custom and internal apps
4. Change mangement
4. Change mangement
People hate unnecessary changes, because of inconvenience
People hate unnecessary changes, because of inconvenience
Belief that resistance can stop the project increase resistance
Belief that resistance can stop the project increase resistance
The latest change will be blamed for all troubles afterward
The latest change will be blamed for all troubles afterward

18. Osdev 7 Steps Migration
Standardize
standard policy
standard policy
(CEO signed)
(CEO signed)
Standardize
Application Assessment
Assessment
application compatibility
application compatibility
Announce database
database
Deploy User Assessment
Training user issue
user issue
database
database
Cutover
Announce
Support

19. Critical Success Factors
Good change management
Recognize this as an organizational change
Enforce as organization policy signed by CEO
Good planning
Set workable goals, prefer quick wins
Migrate the right people, the right time
Continuous communication
Tell why, how and when to everyone
Tell the truth, all limitations and inconveniences
Provide enough support
Train all users, provide quick tech support
Software installation control
Users must not be able to install software

20. Your Choices
Huge
cost saving
Cancel Sustainable
Do It Yourself Go with Osdev
Angry Users Go Happy Users
Open
Source

21. Top Questions
Can we use OpenOffice?
Banks use IT extensively and won't take risk. If the two banks can use
OpenOffice, you can do it too.
Can we migrate to OpenOffice?
If a 18,000-users bank can migrate to OpenOffice, you can do it too.
We're willing to pay for the licenses. Why bother?
Banks have the largest IT budget but the two banks save it for better
projects. Why do you pay more?
OpenOffice is free, why do we need a migration consultant?
An OpenOffice migration project is an organization change. It is a
complex process and may not always success. Why take risks?
Guarantee your migration project success with our 6 years experience.
See why 10% of public companies in SET50 go OpenOffice with us.

22. Conclusion
OpenOffice migration leads to substantial cost saving
It is possible if you recognize that it is an
“organizational change”
We did it several times
TISCO FG, Bechachinda group, BTS