Crisis & Interaction Design
Chris Blow
@unthinkingly
  Meedan
  Ushahidi
 Swift River
Earthquake
January 12, 2010
1.
 Survival is the
universal theme
2.
Information management
    is the opportunity
3.
“Crowdsourcing” is a
 deeply awed model
What motivates us?
What terri es us?
What is possible now?
7 million years ago ...
50,000 years ago ...
7,000 years ago
Proto-writing
Ef cient, dense, indelible
Paper, books, libraries,
maps, postal systems,
  pens and pencils
1517
200 printing centers in
        Europe
Protestant Reformation
1900
Communication is
  Cooperation
Communication is
   Con ict
Mass Communication
Radio
Television
Networking
Metcalfe’s Law
Moore’s Law
New interactions
“Now I become Death,
the destroyer of worlds.”
  J. R. Oppenheimer, the Bhagavad Gita
Faster, bigger war
but also
Faster, bigger peace
Incredible movements
   become possible
Design lessons?
Paper, books, libraries,
maps, postal systems,
pens, pencils, phones,
   television, radio
+ humans
1970
New partnerships
New “leaders”
New cultures
New communities
Mosaic
New possibilities:
Global publishing
Instant publishing
Unlimited publishing
What is possible now?
Capacity vs. reality
Unrealized potential
New challenges of
instant publishing
Atomization,
 trivialization,
disassociation,
    passivity
Design “leadership”
Collaboration?
Cooperation?
  Survival?
Haiti
January 12, 2010
What terri es us?
What motivates us?
What is possible now?
“ In Haiti? Text 4636 with
  your location and need.
             Text
 Report emergencies and
     missing persons.”
    ...
230,000 deaths
3,500 reports
At once
terrifying and motivating
“No matter what, it is so
 much better than sitting
  here feeling helpless”
         4636 volunteer
3 million
networked
 survivors
Incredible possibility
Information is power
Information
   management
is the opportunity
Design lessons?
Cartography +
  Taxonomy +
 Translation +
  Telephony +
HTTP Networking
+ Human effort
1. Leaders
2. a core team
3. a network of supporters.
X
X
Crowdsourcing?
Working together in
  collaboration
 not automation
X
Working iteratively,
  independently
#1
Design for the
core team rst
#2
     Design for the
“ladder of participation”
katr
#3
Design for listening
#4
Design for data entry
#5
Design for translation
#4
Design for structured
       exibility
#5
Design for location
#6
Design for federation
#7
Design for utilitarian
      beauty
#8 Design for email
#493
Design for yourself
What terri es
and motivates you?
Thank you
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
Crisis and Interaction Design
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Crisis and Interaction Design

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7 million years of human history, concluding with a few lessons from the design patterns around the Haitian earthquake.

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  • emergence of humanity as separate from animals


  • recording experience
  • 30,000 year old cave paintings in france
    http://en.wikipedia.org/wiki/Chauvet_Cave

  • the emergence of art and ritual: venus of willendorf: 24,000 years old
    http://en.wikipedia.org/wiki/Venus_of_Willendorf
  • emergence of writing and proto states
  • Symbols found on artefacts in Southern Europe, about 7k years old


  • http://en.wikipedia.org/wiki/File:Cyrus_cylinder_extract.png














  • By 1950, the art of propaganda had been perfected, WWII was over, and a new world of communication technology had emerged.






























































  • http://www.flickr.com/photos/unitednationsdevelopmentprogramme/4274634000/sizes/l/


















  • http://www.flickr.com/photos/ifrc/4278750226/sizes/l/



























































  • Crisis and Interaction Design

    1. 1. Crisis & Interaction Design
    2. 2. Chris Blow @unthinkingly Meedan Ushahidi Swift River
    3. 3. Earthquake January 12, 2010
    4. 4. 1. Survival is the universal theme
    5. 5. 2. Information management is the opportunity
    6. 6. 3. “Crowdsourcing” is a deeply awed model
    7. 7. What motivates us?
    8. 8. What terri es us?
    9. 9. What is possible now?
    10. 10. 7 million years ago ...
    11. 11. 50,000 years ago ...
    12. 12. 7,000 years ago
    13. 13. Proto-writing
    14. 14. Ef cient, dense, indelible
    15. 15. Paper, books, libraries, maps, postal systems, pens and pencils
    16. 16. 1517 200 printing centers in Europe
    17. 17. Protestant Reformation
    18. 18. 1900
    19. 19. Communication is Cooperation
    20. 20. Communication is Con ict
    21. 21. Mass Communication
    22. 22. Radio
    23. 23. Television
    24. 24. Networking
    25. 25. Metcalfe’s Law
    26. 26. Moore’s Law
    27. 27. New interactions
    28. 28. “Now I become Death, the destroyer of worlds.” J. R. Oppenheimer, the Bhagavad Gita
    29. 29. Faster, bigger war
    30. 30. but also
    31. 31. Faster, bigger peace
    32. 32. Incredible movements become possible
    33. 33. Design lessons?
    34. 34. Paper, books, libraries, maps, postal systems, pens, pencils, phones, television, radio
    35. 35. + humans
    36. 36. 1970
    37. 37. New partnerships
    38. 38. New “leaders”
    39. 39. New cultures
    40. 40. New communities
    41. 41. Mosaic
    42. 42. New possibilities:
    43. 43. Global publishing
    44. 44. Instant publishing
    45. 45. Unlimited publishing
    46. 46. What is possible now?
    47. 47. Capacity vs. reality
    48. 48. Unrealized potential
    49. 49. New challenges of instant publishing
    50. 50. Atomization, trivialization, disassociation, passivity
    51. 51. Design “leadership”
    52. 52. Collaboration? Cooperation? Survival?
    53. 53. Haiti January 12, 2010
    54. 54. What terri es us?
    55. 55. What motivates us?
    56. 56. What is possible now?
    57. 57. “ In Haiti? Text 4636 with your location and need. Text Report emergencies and missing persons.” Erik Hersman
    58. 58. 230,000 deaths
    59. 59. 3,500 reports
    60. 60. At once terrifying and motivating
    61. 61. “No matter what, it is so much better than sitting here feeling helpless” 4636 volunteer
    62. 62. 3 million networked survivors
    63. 63. Incredible possibility
    64. 64. Information is power
    65. 65. Information management is the opportunity
    66. 66. Design lessons?
    67. 67. Cartography + Taxonomy + Translation + Telephony + HTTP Networking
    68. 68. + Human effort
    69. 69. 1. Leaders
    70. 70. 2. a core team
    71. 71. 3. a network of supporters.
    72. 72. X
    73. 73. X
    74. 74. Crowdsourcing?
    75. 75. Working together in collaboration not automation
    76. 76. X
    77. 77. Working iteratively, independently
    78. 78. #1 Design for the core team rst
    79. 79. #2 Design for the “ladder of participation”
    80. 80. katr
    81. 81. #3 Design for listening
    82. 82. #4 Design for data entry
    83. 83. #5 Design for translation
    84. 84. #4 Design for structured exibility
    85. 85. #5 Design for location
    86. 86. #6 Design for federation
    87. 87. #7 Design for utilitarian beauty
    88. 88. #8 Design for email
    89. 89. #493 Design for yourself
    90. 90. What terri es and motivates you?
    91. 91. Thank you

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