Crisis and Interaction Design
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Crisis and Interaction Design

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7 million years of human history, concluding with a few lessons from the design patterns around the Haitian earthquake.

7 million years of human history, concluding with a few lessons from the design patterns around the Haitian earthquake.

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  • emergence of humanity as separate from animals


  • recording experience
  • 30,000 year old cave paintings in france
    http://en.wikipedia.org/wiki/Chauvet_Cave

  • the emergence of art and ritual: venus of willendorf: 24,000 years old
    http://en.wikipedia.org/wiki/Venus_of_Willendorf
  • emergence of writing and proto states
  • Symbols found on artefacts in Southern Europe, about 7k years old


  • http://en.wikipedia.org/wiki/File:Cyrus_cylinder_extract.png














  • By 1950, the art of propaganda had been perfected, WWII was over, and a new world of communication technology had emerged.






























































  • http://www.flickr.com/photos/unitednationsdevelopmentprogramme/4274634000/sizes/l/


















  • http://www.flickr.com/photos/ifrc/4278750226/sizes/l/



























































Transcript

  • 1. Crisis & Interaction Design
  • 2. Chris Blow @unthinkingly Meedan Ushahidi Swift River
  • 3. Earthquake January 12, 2010
  • 4. 1. Survival is the universal theme
  • 5. 2. Information management is the opportunity
  • 6. 3. “Crowdsourcing” is a deeply awed model
  • 7. What motivates us?
  • 8. What terri es us?
  • 9. What is possible now?
  • 10. 7 million years ago ...
  • 11. 50,000 years ago ...
  • 12. 7,000 years ago
  • 13. Proto-writing
  • 14. Ef cient, dense, indelible
  • 15. Paper, books, libraries, maps, postal systems, pens and pencils
  • 16. 1517 200 printing centers in Europe
  • 17. Protestant Reformation
  • 18. 1900
  • 19. Communication is Cooperation
  • 20. Communication is Con ict
  • 21. Mass Communication
  • 22. Radio
  • 23. Television
  • 24. Networking
  • 25. Metcalfe’s Law
  • 26. Moore’s Law
  • 27. New interactions
  • 28. “Now I become Death, the destroyer of worlds.” J. R. Oppenheimer, the Bhagavad Gita
  • 29. Faster, bigger war
  • 30. but also
  • 31. Faster, bigger peace
  • 32. Incredible movements become possible
  • 33. Design lessons?
  • 34. Paper, books, libraries, maps, postal systems, pens, pencils, phones, television, radio
  • 35. + humans
  • 36. 1970
  • 37. New partnerships
  • 38. New “leaders”
  • 39. New cultures
  • 40. New communities
  • 41. Mosaic
  • 42. New possibilities:
  • 43. Global publishing
  • 44. Instant publishing
  • 45. Unlimited publishing
  • 46. What is possible now?
  • 47. Capacity vs. reality
  • 48. Unrealized potential
  • 49. New challenges of instant publishing
  • 50. Atomization, trivialization, disassociation, passivity
  • 51. Design “leadership”
  • 52. Collaboration? Cooperation? Survival?
  • 53. Haiti January 12, 2010
  • 54. What terri es us?
  • 55. What motivates us?
  • 56. What is possible now?
  • 57. “ In Haiti? Text 4636 with your location and need. Text Report emergencies and missing persons.” Erik Hersman
  • 58. 230,000 deaths
  • 59. 3,500 reports
  • 60. At once terrifying and motivating
  • 61. “No matter what, it is so much better than sitting here feeling helpless” 4636 volunteer
  • 62. 3 million networked survivors
  • 63. Incredible possibility
  • 64. Information is power
  • 65. Information management is the opportunity
  • 66. Design lessons?
  • 67. Cartography + Taxonomy + Translation + Telephony + HTTP Networking
  • 68. + Human effort
  • 69. 1. Leaders
  • 70. 2. a core team
  • 71. 3. a network of supporters.
  • 72. X
  • 73. X
  • 74. Crowdsourcing?
  • 75. Working together in collaboration not automation
  • 76. X
  • 77. Working iteratively, independently
  • 78. #1 Design for the core team rst
  • 79. #2 Design for the “ladder of participation”
  • 80. katr
  • 81. #3 Design for listening
  • 82. #4 Design for data entry
  • 83. #5 Design for translation
  • 84. #4 Design for structured exibility
  • 85. #5 Design for location
  • 86. #6 Design for federation
  • 87. #7 Design for utilitarian beauty
  • 88. #8 Design for email
  • 89. #493 Design for yourself
  • 90. What terri es and motivates you?
  • 91. Thank you