ARIF ALI BISWAS
Gati ltd. Was incorporated on 25th April,1989 with its
registered office at Secunderabad.
It is established with an aim to redefine the logistics
It is a leading domestic express cargo company with a
pan-India distribution network offering multi-modal
connectivity (road, rail, air and sea) and end-to-end
The focus is on integrated logistics solutions. Gati's
transport infrastructure, IT systems, cutting - edge
technology solutions and an intensive knowledge of
India allows it to tailor its products to meet every
customers' unique needs.
Gati offers a wide range of options and does not
waver in its focus on quality, reliability and speed.
Performance: Rapid growth with a CAGR 25% in last 8
Gati operates on International scale.
Product: Its product is basically logistics (service
oriented). The categories, GATI provide are
Packing & Moving Services
Residential Relocation Services
Commercial Relocation Services
Industrial Relocation Services
National Shifting Services
Loading & Unloading Services
Packing & Unpacking Services
Transportation and Warehousing Services
Car Transporting Services
Door to Door Services, etc
Price: Price is determined depending on the following things
-what type of service of above mentioned services it is .
-Type of the goods to be delivered.
- Weight of the goods to be delivered.
-Distance for delivering the goods
Place: Gati’s offices where the orders are being taken.
The ways through which the delivery is happened
Online order booking
Reach: Covers 602 districts in India
Warehousing at all major Locations
Touch-Points : 5 Call Centers with Toll Free Number across
Gati has now extended its horizons in the Asia-Pacific and
SAARC (South Asian Association for Regional Co-operation)
countries. Gati has opened offices in Singapore, Hong Kong,
China, Sri Lanka, Nepal and Myanmar to strategically focus on
Advertisement through online.
Corporate relation maintaining
Word of Mouth
Set up of Gati Nagar in Bhuj District in the year 2001(for Gujarat
Gati Government School in Hyderabad started in the year 2003
30 lakhs donation by Gati Family to Tsunami victim MC High School,
Nagore, Tamil Nadu
Employees (Delivery Persons, Call Centre Persons & Front Staff) &
Customers (Corporate & Individuals)
Take order through their offices or online
Pick up the goods
Packaging by their expertise
Transport the goods by skilled workers
Deliver the goods
Fulfillment of payment and complete the deal
Gati’s offices, Bill of order, Receipt
documents of delivery, Transportation
vehicles, Uniform etc.
GATI is basically linked with corporate but it
has its focus on the individual customers and
so it has got more than 500 pick-up points in
Gati has maintained its leadership position
by being careful of service gaps. Gati was the
first companies to print its delivery date on
the docket and offer money back guarantee,
by accepting payment after producing proof
of delivery – a POD. Gati started the practice
which is now perceived as a standard norm in