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UnitedLayer Case Study_Colocation & Backup for Disaster Recovery_San Francisco, Los Angeles
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UnitedLayer Case Study_Colocation & Backup for Disaster Recovery_San Francisco, Los Angeles

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How UnitedLayer Helped Patriot Memory …

How UnitedLayer Helped Patriot Memory

Colocation: We wanted to colocate our data servers to a facility outside the San Francisco Bay area and replicate our data. We were impressed with UnitedLayer’s data center in Los Angeles.

Knowledge: We felt very confident in UnitedLayer from the very beginning; they are extremely knowledgeable and good at what they do.

Customer Service: UnitedLayer’s entire team demonstrated thoughtfulness in understanding our needs, and provided excellent customer service during the entire process. We were very impressed and look forward to doing future business with them as a result.

Contact Information:
888.853.7733
sales@unitedlayer.com
www.unitedlayer.com

Published in: Technology

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  • 1. UNI-1 EDLAYERYour IT Infrastructure. Delivered.Cloud, Managed, Co location and Disaster Recovery M E MPatriot Memory is a manufacturer of memory module and flash memory products, withstate-of-the-art facilities in Fremont, California as well as Taipei, Taiwan and Rotterdam, TheNetherlands. Josue Estrada, head of Patriot Memorys IT department, was concerned about thepotential loss of business for the company as well as its customers in the event of a disastersuch as an earthquake. He sought out an IT provider to help him solve the problem.Why did you choose Unitedlayer as your provider forDisaster Recovery backup? We talked to several providersWe chose Unitedlayer because they made us feel and Unitedlayer offered thecomfortable and confident. Our data has a high value to ourcompany and if a disaster were to occur, our business as best solution in our pricewell as our customers could suffer hundreds of thousands range. In addition, they wereper day in losses. It was imperative we find a provider and more knowledgeable andsolution for which we could feel confident. The entireUnitedlayer team sat down with us to discuss our needs friendly; we were veryand understand what we wanted to accomplish - we could confident in their abilities andtell right away they knew what they were doing - extremely their data centers. knowledgeable and thoughtful, and friendly as well. Otherfactors were their strong customer base and affordablepnce range.How did Unitedlayer help you solve your business problem?Unitedlayer operates world class data centers in multiple locations; they helped us find a new home for datastorage in their Los Angeles data center so that we could replicate our data.We have offices in Taiwan and Rotterdam and are growing rapidly. If our headquarters in California were togo down, our company as well as wholesale customers that place orders with us online, would all be dead inthe water. It was critical that we have proper back up to kick start the business from our international officesshould a disaster occur in our San Francisco Bay Area location. Unitedlayer solved for this need.
  • 2. What did you appreciate most about yourexperience with Unitedlayer? How Unitedlaver Helped Patriot MemorvTheir consultative nature and customer serv1cereally drew us in. Every time our sales reps or We wanted to colocate our data servers to aengineers engaged with the UnitedLayer team, they facility outside the San Francisco Bay areawould get immediate response and answers. The and replicate our data. We were impressedentire experience was hassle-free; UnitedLayer is with UnitedLayers data center in Los Angeles.very focused on customer service. We felt very confident in UnitedLayer from•• United layer has a great team - the very beginning; they are extremely they are very responsive, knowledgeable and good at what they do. knowledgeable and friendly. We know we can count on UnitedLayers entire team demonstrated United layer for exceptional thoughtfulness in understanding our needs, customer service. and provided excellent customer service during the entire process. We were very impressed and look forward to doing future business with them as a result.Now that you are a customer of Unitedlayer,what value have you received?The value we received is confidence - we areconfident in UnitedLayers LA data center forbackup storage and recovery in the event ofdisaster. UnitedLayer offers great solutions fordisaster recovery and a great support team, at agreat price.