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Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
Business Results from using Clear Direction Assessment Profile
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Business Results from using Clear Direction Assessment Profile

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ClearDirection is an assessment profile tool that I use to help clients identify motivations, values and thinking styles. The insights also save businesses a lot of money!!

ClearDirection is an assessment profile tool that I use to help clients identify motivations, values and thinking styles. The insights also save businesses a lot of money!!

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Transcript

  • 1. Introducing … From a Simple Study we can provide to you… Greater Precision , Understanding , and Measurement for the People Aspects of Your Business
  • 2. Granted: The people aspects of business are not 100% predictable… … but Clear Direction’s new technology can measurably improve your precision and success rates.
  • 3. We have helped our clients*
    • Reduce their hiring of people who can’t do the job, won’t do the job, or don’t fit in their culture.
    • Increase overall sales performance.
    • Reduce unwanted turnover.
    • Improve the success rate of promoted employees succeeding.
    • Stop doing training that is a waste of money or actually reduces their employee’s performance!
    • Reduce conflicts between Boomers and Millennials.
    • Maximize rewards and stop giving bonuses and raises that don’t improve morale.
    • Reduce conflicts and avoidable outbreaks of anger.
    • * who were using our competitors’ products and services
  • 4. When advanced sciences are integrated with technology Businesses Get Real Improvements
  • 5. Formal Axiology is a Deductive Science About How People Think and Make Decisions The advantages lead to improved precision, simplified measurement, lower costs, and greater breadth of applications
  • 6. A question to test your knowledge about the people side of business
  • 7. Which positions require empathy ? (assume all are in USA contexts)
    • Customer service rep in a hotel chain.
    • General manager of a convention center.
    • Emergency room nurse.
    • Personal trainer.
    • Commercial construction foreman.
  • 8. And the answer is: (the answer was derived and statistically validated by using advanced data-analytics)
  • 9. None Empathy was measured in the sub-performers of those five roles not in the top performers. Empathy either distracts people from these tasks or causes them to burn out in these roles
  • 10. Yes, we also were wondering why those clients’ human resources “specialists” were hiring people with empathy and training their top people to have empathy!
  • 11. Integrating the deductive science of thinking with technology Clear Direction’s Real Improvement
  • 12. The Data-Analytics Report
    • A report that is generated from the differences in how top performers think differently compared to sub-performers for any specific role.
      • Client Report - Executive summary and business applications of the results
      • Human Behavior Specialist Report – executive summary, applications, and data charts, graphs, and data-analytics
  • 13. Real Improvements
    • More accurately define abilities needed for success, accurately assess candidates (fewer oversights, less time and lower cost)
    • Accurately identify future leaders (early in their careers)
    • Get “heads ups” about potential problems ahead of time
    • Accurately measure the differences between top performers and sub-performers and thereby
        • Manage more precisely with fewer “special cases”
        • Motivate more effectively and efficiently
        • Training that leads to desired improvements
        • Promote more successfully
    • Have on record validation reports of the statistically significant differences between successful and sub-successful performers for any role that provide objective measurements for improvements.
  • 14. A Sample Table of Contents
    • Criteria used to define successful GMs
    • Definitions of what makes the Top GMs so good
    • Significant motivators of Top GMs
    • Better hiring of and promoting GMs
    • Special considerations when managing GMs
    • How Sub-performing GMs differ
    • Managing and training Sub-performers to
    • become top performers
    • How Clients define Successful GMs
    • Appendix – Data and Charts
  • 15. How We Get the Information
    • Participants do a series of tasks on line where they prioritize (rank statements/things best to worst)
    • 2. They each get their own “Profile Report” – fully confidential to them, sent to their email box.
  • 16. What We Generate
    • The DAReport
      • Providing detailed and precise definitions of the differences between the top and sub-performers (measurable and statistically significant)
    • 2. The Team Directory (if requested)
    • Providing counsel to management on how best to work with each individual in the study
  • 17. What is Improved
    • Hiring accuracy
    • Early selection of future leaders
    • Training to develop top performers
    • Rewards systems (improved cost and motivation effectiveness)
    • Management to greater precision of success (in eyes of clients)
      • Of top performers
      • Of sub-performers
  • 18. Dramatic Improvements
    • Increase sales (retail, auto, pharma, etc.)
    • Reduce errors by nurses and medical staff
    • Reduce lost-time injuries in construction
    • Reduce “rogue” law enforcement
    • Improve teacher performance
    • Reduce unwanted turnover of wait-staff and customer service personnel
    • Accurately select franchisees
    • Improve technician performance and reduce turnover
    • Reduce truck driver turnover and accidents
    • Improve call-center performance
    • Reduce risk of “rogue” partners
    • Reduce cash shorts in retail operations
    • Reduce loan defaults (bec/ lenders and borrowers)
  • 19. Did anyone say, “Vaccine!”? We have clients that did not know they were training their top performers in skills and orientations that reduced their performance!
  • 20. No, they were not poorly run companies. In fact two of those clients are industry leaders! They were unaware that they were training their top performers to think like their sub-performers
  • 21. Four Recent Applications A very useful tool in our clients’ tool boxes.
  • 22. Client Example: A Major Auto Group
    • A Study of Sales Persons:
      • Prior to the recession, one of the top auto groups reduced their turnover of first year sales personnel over 30% - they estimated their savings to be over $30,000,000 the first year by using the information from the DAReport!
  • 23. Client Example – Health Club
    • Study of Personal Trainers:
      • A national health club corporation learned they were targeting their hiring, management, and training in ways that would increase the number of sub-performers and reduce the number of top performers.
      • The DAReport directed them as to how to hire, manage and train in ways that will result in a 20% improvement of personnel in this position within the first year.
  • 24. Client Examples – National Retailer
    • A Study of Cashiers:
      • The DAReport provided metrics and methods to hire and manage leading to sales cashiers who would sell 40% more per customer and would reduce cash shorts by more than 5000%!
      • (The Board of this public company is so pleased with
      • the outcomes that it requires that the data analytics be updated quarterly.)
  • 25. Client Example - Construction
    • Lost-Time Injury Study:
      • The DAReport provided statistically significant data as to the differences between workers who had lost-time injuries from those who had perfect safety records.
      • A reduction of 36.4% in lost-time injuries will be realized by using the hiring metrics reported in the DAReport
  • 26. The DAReport - Characteristics
    • Non-intrusive process to get needed information (our clients are busy!)
    • Participants can’t “adjust” their answers
    • Data is secure
    • Short turn-around time
    • Immediate business improvements
    • Reports in business language (with metrics)
    • Multiple applications
    • Proven in the marketplace
    • Statistically significant and valid results
    For further real applications and “next steps” see the DAReport Next Steps PowerPoint

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