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Change Champions #7
 

Change Champions #7

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Slidepack presented at meeting no. 7 of UNE's Change Champions Network (on 28 February, 2011)

Slidepack presented at meeting no. 7 of UNE's Change Champions Network (on 28 February, 2011)

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    Change Champions #7 Change Champions #7 Presentation Transcript

    • CHANGE CHAMPIONS – MEETING # 7UNE FLEXIBLE AND ONLINE UPDATE28 FEBRUARY, 2011
    • CONTENTS•  Welcome to meeting #7!•  Program Status Overview•  PMO Changes•  Project Update - Approvals Project•  Project Update - Revitalising Learning•  Quiz! CHANGE  CHAMPIONS  UPDATE  #7  
    • PROJECT 2012 FOL – THE PORTFOLIO ExecuLve  Sponsor  Prof.  Graham  Webb   Flexible  &   Academic  Lead:    Helen  Carter   Online   Program  Director:  Sam  Austrin-­‐Miner   Revitalised   Transforming   Working   Learning   Technology   Together   Prog  Mgr:  Myles  Carrick   Prog  Mgr:  Lorraine  Jenkyn   Prog  Mgr:  Norma  Abey   CHANGE  CHAMPIONS  UPDATE  #7  
    • PROJECT FOL – THE PORTFOLIO ExecuLve  Sponsor  Prof.  Graham  Webb   Flexible  &   Academic  Lead:    Helen  Carter   Online   Program  Director:  Sam  Austrin-­‐Miner   Revitalised   Transforming   Working   Learning   Technology   Together   Web  Cluster  Project   Approvals  Project   Backup  Project   Workforce  Planning   CHANGE  CHAMPIONS  UPDATE  #7  
    • PROJECT FOL – THE PORTFOLIO •  One year through two year implementation (50% time) •  75% Delivered on project numbers •  Most of the effort in R/L •  Projects Delivered: –  @Task Project Management Tool/Reporting –  Load and Revenue Forecasting –  New Support Model (Productivity Assist) –  Program Management/ Benefits Realisation –  Cloud Email/Calendar Strategy –  Disaster Recovery Project - IAM –  Hosting Strategy – Phase 1 –  IT Budget Rebuild Strategy –  IT Design New Organisational Model –  IT Strategy Deployment –  Skype Roll Out –  Voice Over IP –  Learning Models, Quality and Standards •  Cancelled Projects: –  Business Process Adaptation! –  Information Strategy CHANGE  CHAMPIONS  UPDATE  #7  
    • THE NEW LOOK, NEW FEEL PROGRAM" CHANGE  CHAMPIONS  UPDATE  #7  
    • PMO CHANGES"WHY PROGRAM MANAGEMENT OFFICE? [PMO] •  Provision of centre of excellence/rigour for project delivery and change management (Prince 2; Agile/Scrum) •  Provides a standardised approach to delivery of projects and change –  Business analysis – business case development –  Adequate Scoping of project deliverables, resources and timelines –  Delivery of discreet projects and portfolio transformation etc –  Management/mitigation of project risks/issues/interdependencies –  Provision of best practice for benefits realisation methodology –  Communications and change-management practice •  Transparency of the delivery/change process to all areas of the business •  Adequate reporting to allow senior executive to make key business decisions and prioritisation •  Management of Budgets (where appropriate) VICE CHANCELLOR’HANGE  CHAMPIONSSUPDATE  #7   -11 C S STRATEGIC PLANNING   ESSION 23-FEB
    • PMO STRUCTURE, RESOURCES, & SERVICES VC   SERVICES   COO   Business  Analysis   Business  Case   Development   Prog   Prog   Director   Office   Mgr   Porolio  Mgt   Program  Mgt   Project  Mgt   Comms/ Program   Program   Program   Change   Mgr  1   Mgr  2   Mgr  3   Mgr  Benefits  RealisaLon   Cross  FuncLonal  Team  –  Project  Managers  8     AA   Business  Process   XFTE   AdaptaLon   VICE CHANCELLOR’HANGE  CHAMPIONSSUPDATE  #7   -11 C S STRATEGIC PLANNING   ESSION 23-FEB
    • PMO STRUCTURE, RESOURCES, & SERVICES VC   SERVICES   COO   Business  Analysis   Business  Case   Development   Prog   Prog   Director   Office   Mgr   Porolio  Mgt   Program  Mgt   Project  Mgt   Comms/ Program   Program   Program   Change   Mgr  1   Mgr  2   Mgr  3   Mgr  Benefits  RealisaLon   Cross  FuncLonal  Team  –  Project  Managers  8     AA   Business  Process   XFTE   AdaptaLon   VICE CHANCELLOR’HANGE  CHAMPIONSSUPDATE  #7   -11 C S STRATEGIC PLANNING   ESSION 23-FEB
    • GOVERNANCE MODEL/REPORTING VC   VCC   Two  Weekly   ExecuLve  Sponsor   COO   SDVC   CDO   DVCR   PVCSS  Steering  Commi_ee   Monthly   PMO   Project  Team   Usually  Weekly   VICE CHANCELLOR’HANGE  CHAMPIONSSUPDATE  #7   -11 C S STRATEGIC PLANNING   ESSION 23-FEB
    • GOVERNANCE MODEL/REPORTING VC   VCC   Two  Weekly   ExecuLve  Sponsor   COO   SDVC   CDO   DVCR   PVCSS  Steering  Commi_ee   Monthly   PMO   Project  Team   Project  Team   Usually  Weekly   Project  Team   Usually  Weekly   Project  Team   Usually  Weekly   Usually  Weekly   VICE CHANCELLOR’HANGE  CHAMPIONSSUPDATE  #7   -11 C S STRATEGIC PLANNING   ESSION 23-FEB
    • GOVERNANCE MODEL/REPORTING VC   VCC   Two  Weekly   ExecuLve  Sponsor   COO   SDVC   CDO   DVCR   PVCSS  Steering  Commi_ee   Monthly   Projects   Projects   Projects   Projects   Project  Team   Project  Team   Usually  Weekly   Project  Team   Usually  Weekly   Project  Team   Projects   Usually  Weekly   Usually  Weekly   VICE CHANCELLOR’HANGE  CHAMPIONSSUPDATE  #7   -11 C S STRATEGIC PLANNING   ESSION 23-FEB
    • GOVERNANCE MODEL/REPORTING-DOCUMENTATIONINITIATION     •  Scope, Governance, Delivery Approach Project   •  Budget, Benefits Realisation ROI Model •  Key Milestones IniLaLon   •  Risks Document   •  Definition of Success •  Key Messages •  Stakeholders Comms   •  Delivery Change Channels/Tools Change   •  Actions and Deliverables Strategy   VICE CHANCELLOR’HANGE  CHAMPIONSSUPDATE  #7   -11 C S STRATEGIC PLANNING   ESSION 23-FEB
    • GOVERNANCE MODEL/REPORTING-DOCUMENTATION PROJECT  INITIATION     TEAM   •  Detailed planning of all deliverables arising Project   from the key milestones including comms Project     change and benefit realisation actions. IniLaLon   Plan   Document   •  Ongoing analysis, mitigation of Risks Comms   Risks   •  Risk template includes Probability and Impact Change   Register   Assessment, tolerance levels Strategy   •  Management of all arising issues in the project •  Project managers will automatically escalate Issues   issues that cannot be resolved at the project Log   team level VICE CHANCELLOR’HANGE  CHAMPIONSSUPDATE  #7   -11 C S STRATEGIC PLANNING   ESSION 23-FEB
    • GOVERNANCE MODEL/REPORTING-DOCUMENTATION PROJECT   GOVERNANCE  INITIATION     TEAM   LEVEL   •  Project and Program Managers Report on the Project   Project     status of the project Project     Status   •  RAG Status of project IniLaLon   Plan   •  Financial Outturn Document   Report   •  Key Milestones •  Risks & Issues •  Reported monthly to Steering Committee •  Vice Chancellors Committee Report Comms   •  Exec Sponsors Portfolio overview of all projects Risks   VCC   •  Financial Outturn of portfolio Change   Report   Register   •  Status of each project Strategy   •  Key Milestones delivery •  Major Issues/Risks for escalation Issues   Log   VICE CHANCELLOR’HANGE  CHAMPIONSSUPDATE  #7   -11 C S STRATEGIC PLANNING   ESSION 23-FEB
    • GOVERNANCE MODEL/REPORTING-DOCUMENTATION VICE CHANCELLOR’HANGE  CHAMPIONSSUPDATE  #7   -11 C S STRATEGIC PLANNING   ESSION 23-FEB
    • PROJECT UPDATE – APPROVALS PROJECT•  Project Objectives: –  Simplify and Standardise the approvals process for new courses and units within Schools, Faculties, Portfolio Group, UPMP, APC (Academic Board, UNE Council) –  Improve the quality of data submitted –  Introduce controlled stage-gating workflow (systems) –  Reduce time to market where possible –  Close off the loop in the process on the financial viability/sustainability of new courses and units •  Delivery To date: –  Defined current state process (overly complex/fragmented/inaccurate/messy) –  Defined current state data requirements –  Defined current state process owners and stakeholders –  Consulted •  Microsoft •  Callista •  UWS, UWA, USQ, ECU, UWA, Deakin, Monash –  Established principles of future state process CHANGE  CHAMPIONS  UPDATE  #7  
    • PROJECT UPDATE – APPROVALS PROJECT•  Next Steps: –  Review principles of future state process –  Build new process map and stakeholders –  Approve new Process –  Implementation Phase •  Current Process refining – standardisation/simplification of process and all documentation •  Implement full new process – paper based with central support model •  Implement systems changes/upgrades •  Implement Units in new process/workflow model with new system •  Implement Courses in new process/workflow model with new system CHANGE  CHAMPIONS  UPDATE  #7  
    • Project Update – Revitalising Learning •  Training and unit support and progress •  New and Revitalised units •  Systems update CHANGE  CHAMPIONS  UPDATE  #7  
    • QUIZ TIME!!" CORRECT ANSWERS MEAN POINTS AND PRIZES•  What was the name of the music played at the beginning of today’s session? •  Name two of the projects already delivered by FOL to date?•  Explain two of the benefits that changes to the PMO will bring? Why the change?•  Name three of the business functions that PMO will be able to assist with?•  What documentation is required for each project the PMO undertakes?•  Tell the group about two of the objectives of the Approvals Project?•  Which Unit of study was used as the Moodle example?•  Name three of UNE’s current systems, that will be integrated into Moodle? CHANGE  CHAMPIONS  UPDATE  #7  
    • CHANGE CHAMPIONS MEETINGS – 2011"NOON – 1.30PM AT OORALA •  Choice and Flexibility •  A Seamless Student Experience •  Regionally Based – Globally Connected•  March 28th •  Driving Innovation•  April 18th•  May 30th•  June 27th•  July 25th•  August 29th•  September 26th•  October 31st•  November 28th•  December (tba) CHANGE  CHAMPIONS  UPDATE  #7