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Information Technology Report

Information Technology Report






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  • FY08Combined UM and MU IT entities in Columbia into the Division of IT. With the UMSL go-live of the student administration module, the long PeopleSoft implementation project came to a close.Introduced eProcurement across the UM System.Initiated the SSN remediation programIntoduced Voice over IP (VoIP) and unified messaging on the MU campus. Introduced an emergency mass notification service for all four campuses. Published the University’s first system-wide information security policy.
  • FY09Continued to introduce enterprise applications, including PeopleSoft/Oracle's eProfile, eBenefits, Time & Labor, the UMSL student module, eProcurement, and ePay.Continued to consolidate expensive and underutilized servers into "virtual" servers on the MU campus to reduce hardware and increase efficiencies.Worked with MOREnet, our Internet service provider, to increase access circuit capacity to 10 gigabits per second in conjunction with the roll-out of the Next Generation Network (NGN).Introduced the multicampus Cisco TelePresence system.Retired mainframe hardware, software, and services.Upgraded Data Center generator capacity.Upgraded Data Center core network with redundant backbone connection.Instituted Gigabit-to-the-Desktop as a standard at MU.Designed and deployed network architecture between MU and NGN.Procured and deployed a Lecture Capture System.

Information Technology Report Information Technology Report Presentation Transcript

  • Information Technology Update
    Gary K. Allen
    UM Vice President Information Technology
    MU Chief Information Officer
    April 16, 2010
  • Information Technology Mission
    Deliver information technology services to support administrative processes, teaching and learning, research, patient care, service, and economic development
  • What do we do?
    Teaching and Learning
    Research Support
    Patient Care
    Network Services
    Students, Faculty, Staff, Public
    Customer Services
    Systems and Operations
    Information Security
  • What is UM Information Technology?
    Organizational units
    Library Systems Office
    Division of IT
    Missouri S&T
  • UM-wide IT collaborations
    Learning technologies
    Shared hosting of learning management systems
    Intercampus networking
    Disaster Recovery / Business Continuity / High Availability architecture
    Cross-campus data backup services
    Outsourcing student email
    Planning for Faculty/staff email co-hosting
  • UM-wide IT collaborations
    Information security – policies and procedures
    Updated Acceptable Use Policy
    Created UM-wide Security Program and began creating program elements
    Established Data Classification system
    SSN Remediation project
    HR, Finance go-live on 4/17
    Student and ancillary systems remediation underway
    Server logging project
  • UM-wide IT collaborations
    Procurement – policies and procedures
    Updated policy related to IT purchases
    Consolidated Server / Storage purchases –>$1.3M saved in 2 years
    UM Bioinformatics Consortium
    High-performance computing supporting life sciences research
    Document Imaging and Archiving
    Server Virtualization
    UM-wide TelePresence systems
    partnership with AT&T and Cisco
  • >$2M Annualized Savings
    OPEN – GB – INFO 5g
  • With the UMSL go-live of the student administration module, implementation of the three core “pillars” (Finance, HR, Student) of the PeopleSoft implementation project came to a close
    In partnership with F&A, implemented eProcurement
    Introduced an emergency mass notification service for all four campuses
    Selected UM-wide accomplishments
  • Selected UM-wide accomplishments
    Introduced enterprise applications, including PeopleSoft/Oracle's eProfile, eBenefits, Time & Labor, and ePay
    Interconnected all campuses at 10 gigabits per second with the roll-out of the Next Generation Network (NGN)
    Retired mainframe hardware, software, and services
  • Selected Highlights - MU
    Tiger Institute – partnership with Cerner Corp.
    Technology Innovations initiative for funding creative, interdisciplinary student projects
    Data center upgrades – power, cooling, generator
    Supply-chain management deployed for MUHC
    Introduced Voice over IP (VoIP) and unified messaging
    Deployed a Lecture Capture System
    Instituted Gigabit-to-the-Desktop as a standard
  • Selected Highlights – Missouri S&T
    Creation of Educational Technology group
    Creation of Research Support group
    Help Desk dispatch service created
    IT Sustainability Project – Virtualization
    Print management project- 55% savings in print costs
    Deployed Faculty Automated Pages
    Developed eFellows Program
    Annual Teaching & Learning Technologies Conference
  • Selected Highlights - UMKC
    53% of buildings and 48% of UMKC phones have been converted to VoIP - on budget and schedule
    Added 57 ILE classrooms – completed 9 months ahead of schedule 
    Remote Labs pilot project – allows students and faculty anytime, anywhere access to various software packages
    Online degree project:  hired instructional designer; established priority guidelines for course development proposals; evaluating proposals for development over SS and FS ‘10
  • Selected Highlights - UMSL
    Built a new “Learning Studio” classroom in Villa Hall
    Completed technology installation in all “open” classrooms
    Partnered with the several programs that work with pre-collegiate students, examples include Bridge Program, STARS, GEARUP Summer University 
    Partnered with College of Nursing to develop an informal technology learning space in Seton Hall featuring wireless internet capability, 2 KIOSK stations, tables and lounge furniture
    Deployed lecture capture technology
    Larry Frederick
  • MOREnetMissouri Research and Education Network
    Independent operating unit of the University of Missouri System
    Funded by state appropriations, member fees and E-rate
    Governance and oversight by the MOREnet Council
    John Gillispie
  • MOREnet Members
    UM campuses and intercampus wide-area network
    Outreach and Extension offices and TeleCenters
    University Hospital and Clinics; Missouri Telehealth Network, including 150 hospitals, clinics and other health care providers
    K-20 community
    519 (of 523 total) Missouri public school districts
    All 26 public and 38 independent higher education institutions
    1.2 million students
    137,000 faculty and staff
    5.3 million Missourians
    136 public libraries connecting 319 public library buildings
    2 community information networks
    Internet access for state government, through the Office of Administration
  • MOREnet: a Shared Network – a Statewide Asset
    • Nearly 1,100 member connections
    • Commodity Internet access
    • Internet2 access
    • 99+% reliable
    OPEN – GB – INFO 5p
  • OPEN – GB – INFO 5qo
  • Next Generation Network
    UM has acquired 20 year lease for 900 route miles of “dark” fiber
    MOREnet is providing the equipment, management and operations
    UM and MOREnet consortium each have exclusive use of a 10gbps “virtual network”
    Relatively small incremental cost to add additional bandwidth
    Network became operational in Spring, 2009
  • MOREnet backbone
    OPEN – GB – INFO 5s
  • Major Initiatives
    Continued rollout of administrative systems, with a focus on self-service
    Enhanced reporting capabilities, to support data-driven decision making
    Security, compliance, risk mitigation
    Disaster recovery, business continuity
    Ongoing standardization and consolidation of unnecessarily redundant services
    Enhanced support for research and teaching