Information Technology Report


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  • FY08Combined UM and MU IT entities in Columbia into the Division of IT. With the UMSL go-live of the student administration module, the long PeopleSoft implementation project came to a close.Introduced eProcurement across the UM System.Initiated the SSN remediation programIntoduced Voice over IP (VoIP) and unified messaging on the MU campus. Introduced an emergency mass notification service for all four campuses. Published the University’s first system-wide information security policy.
  • FY09Continued to introduce enterprise applications, including PeopleSoft/Oracle's eProfile, eBenefits, Time & Labor, the UMSL student module, eProcurement, and ePay.Continued to consolidate expensive and underutilized servers into "virtual" servers on the MU campus to reduce hardware and increase efficiencies.Worked with MOREnet, our Internet service provider, to increase access circuit capacity to 10 gigabits per second in conjunction with the roll-out of the Next Generation Network (NGN).Introduced the multicampus Cisco TelePresence system.Retired mainframe hardware, software, and services.Upgraded Data Center generator capacity.Upgraded Data Center core network with redundant backbone connection.Instituted Gigabit-to-the-Desktop as a standard at MU.Designed and deployed network architecture between MU and NGN.Procured and deployed a Lecture Capture System.
  • Information Technology Report

    1. 1. Information Technology Update<br />Gary K. Allen<br />UM Vice President Information Technology<br /> MU Chief Information Officer<br />April 16, 2010<br />5<br />
    2. 2. Information Technology Mission<br />Deliver information technology services to support administrative processes, teaching and learning, research, patient care, service, and economic development<br />5a<br />
    3. 3. What do we do?<br />Teaching and Learning<br />Research Support<br />Patient Care<br />Network Services<br />Library<br />Support<br />Services<br />Users<br />Students, Faculty, Staff, Public <br />Customer Services<br />Systems and Operations<br />Telecom<br />Applications<br />Information Security<br />5b<br />
    4. 4. What is UM Information Technology?<br />Organizational units<br />UM/MU<br />Library Systems Office<br />MOBIUS<br />MOREnet<br />Division of IT<br />Missouri S&T<br />UMHC <br />UMKC<br />UMSL<br />5c<br />
    5. 5. UM-wide IT collaborations<br />Learning technologies<br />Shared hosting of learning management systems<br />Intercampus networking<br />Disaster Recovery / Business Continuity / High Availability architecture<br />Cross-campus data backup services<br />Messaging<br />Outsourcing student email<br />Planning for Faculty/staff email co-hosting <br />5d<br />
    6. 6. UM-wide IT collaborations<br />Information security – policies and procedures<br />Updated Acceptable Use Policy<br />Created UM-wide Security Program and began creating program elements<br />Established Data Classification system<br />SSN Remediation project<br />HR, Finance go-live on 4/17<br />Student and ancillary systems remediation underway<br />Server logging project<br />5e<br />
    7. 7. UM-wide IT collaborations<br />Procurement – policies and procedures<br />Updated policy related to IT purchases<br />Consolidated Server / Storage purchases –>$1.3M saved in 2 years<br />UM Bioinformatics Consortium<br />High-performance computing supporting life sciences research<br />Document Imaging and Archiving<br />Server Virtualization<br />UM-wide TelePresence systems <br />partnership with AT&T and Cisco<br />TelePresence<br />5f<br />
    8. 8. >$2M Annualized Savings<br />OPEN – GB – INFO 5g<br />
    9. 9. With the UMSL go-live of the student administration module, implementation of the three core “pillars” (Finance, HR, Student) of the PeopleSoft implementation project came to a close<br />In partnership with F&A, implemented eProcurement<br />Introduced an emergency mass notification service for all four campuses <br />Selected UM-wide accomplishments<br />5h<br />
    10. 10. Selected UM-wide accomplishments<br />Introduced enterprise applications, including PeopleSoft/Oracle's eProfile, eBenefits, Time & Labor, and ePay<br />Interconnected all campuses at 10 gigabits per second with the roll-out of the Next Generation Network (NGN)<br />Retired mainframe hardware, software, and services<br />5i<br />
    11. 11. Selected Highlights - MU<br />Tiger Institute – partnership with Cerner Corp.<br />Technology Innovations initiative for funding creative, interdisciplinary student projects<br />Data center upgrades – power, cooling, generator<br />Supply-chain management deployed for MUHC<br />Introduced Voice over IP (VoIP) and unified messaging<br />Deployed a Lecture Capture System<br />Instituted Gigabit-to-the-Desktop as a standard<br />5j<br />
    12. 12. Selected Highlights – Missouri S&T<br />Creation of Educational Technology group<br />Creation of Research Support group<br />Help Desk dispatch service created<br />IT Sustainability Project – Virtualization<br />Print management project- 55% savings in print costs<br />Deployed Faculty Automated Pages<br />Developed eFellows Program <br />Annual Teaching & Learning Technologies Conference<br />5k<br />
    13. 13. Selected Highlights - UMKC<br />53% of buildings and 48% of UMKC phones have been converted to VoIP - on budget and schedule<br />Added 57 ILE classrooms – completed 9 months ahead of schedule  <br />Remote Labs pilot project – allows students and faculty anytime, anywhere access to various software packages <br />Online degree project:  hired instructional designer; established priority guidelines for course development proposals; evaluating proposals for development over SS and FS ‘10<br />5l<br />
    14. 14. Selected Highlights - UMSL<br />Built a new “Learning Studio” classroom in Villa Hall <br />Completed technology installation in all “open” classrooms <br />Partnered with the several programs that work with pre-collegiate students, examples include Bridge Program, STARS, GEARUP Summer University  <br />Partnered with College of Nursing to develop an informal technology learning space in Seton Hall featuring wireless internet capability, 2 KIOSK stations, tables and lounge furniture<br />Deployed lecture capture technology <br />Larry Frederick<br />5m<br />
    15. 15. MOREnetMissouri Research and Education Network<br />Independent operating unit of the University of Missouri System<br />Funded by state appropriations, member fees and E-rate<br />Governance and oversight by the MOREnet Council<br />John Gillispie<br />5n<br />
    16. 16. MOREnet Members<br />UM<br />UM campuses and intercampus wide-area network<br />Outreach and Extension offices and TeleCenters<br />University Hospital and Clinics; Missouri Telehealth Network, including 150 hospitals, clinics and other health care providers<br />K-20 community<br />519 (of 523 total) Missouri public school districts <br />All 26 public and 38 independent higher education institutions<br />1.2 million students<br />137,000 faculty and staff<br />5.3 million Missourians<br />136 public libraries connecting 319 public library buildings<br />2 community information networks<br />Internet access for state government, through the Office of Administration<br />5o<br />
    17. 17. MOREnet: a Shared Network – a Statewide Asset<br /><ul><li>Nearly 1,100 member connections
    18. 18. Commodity Internet access
    19. 19. Internet2 access
    20. 20. 99+% reliable</li></ul>OPEN – GB – INFO 5p<br />
    21. 21. OPEN – GB – INFO 5qo<br />
    22. 22. Next Generation Network<br />UM has acquired 20 year lease for 900 route miles of “dark” fiber <br />MOREnet is providing the equipment, management and operations<br />UM and MOREnet consortium each have exclusive use of a 10gbps “virtual network”<br />Relatively small incremental cost to add additional bandwidth<br />Network became operational in Spring, 2009<br />5r<br />
    23. 23. MOREnet backbone<br />OPEN – GB – INFO 5s<br />
    24. 24. Major Initiatives<br />Continued rollout of administrative systems, with a focus on self-service<br />Enhanced reporting capabilities, to support data-driven decision making<br />Security, compliance, risk mitigation<br />Disaster recovery, business continuity<br />Ongoing standardization and consolidation of unnecessarily redundant services<br />Enhanced support for research and teaching<br />5t<br />