Whatcha Gonna Do?:   An Academic Health Sciences Library in Second Life Embraces New Roles Perplexity Peccable (PF Anderso...
About Academic Health Sciences Libraries <ul><li>Primary roles are to support the core functions of the academic and healt...
University of Michigan Health Sciences Libraries (HSL) <ul><li>Multiple physical locations  </li></ul><ul><ul><li>Taubman ...
UM HSL Homepage <ul><li>http://www.lib.umich.edu/hsl/ </li></ul>
Wolverine Island <ul><li>March 2007 - purchase </li></ul><ul><li>Spring & Summer - planning  </li></ul><ul><li>August 2007...
Transitioning to a New Environment, part 1 <ul><li>March 2007  </li></ul><ul><ul><li>“ Get ready! We’re going into  Second...
Our 3-Day Video
Transitioning to a New Environment, pt. 2 <ul><li>September 07 </li></ul><ul><ul><li>Library promotes Second Life events t...
1st Brown Bag - Dec 7, 2007
The Birth of SLUM <ul><li>SLUM - Second Life @ the University of Michigan </li></ul><ul><li>Weekly “brown bag” events </li...
SLUM  Blog
SLUM Wiki
Transitioning to a New Environment, part 3 <ul><li>Oops! But what about the library?  </li></ul>
Whatcha gonna do  with the … Library?
HSL - What do we do? <ul><li>Pics of circulation, reference desk, stacks, new journals, and patrons at computers </li></ul>
HSL  - What do we do? X Reserves X Reference desk hours X Document Delivery X Collections X Circulation SL RL
SL - Why not? <ul><li>Other libraries offer reference and reading collections in SL </li></ul><ul><li>Not enough trained s...
HSL  - What else do we do? X X Troubleshooting X X Resource guides X X Liaison services X X Instruction SL RL
Instruction in RL
Instruction in SL
SL guides & handouts
SL Troubleshooting <ul><li>Installation, updates, permissions </li></ul><ul><li>Local tech support </li></ul><ul><li>Highl...
HSL  - What else do we do? X X Small group working spaces ? X Research & grants  X X Exhibits X X Events & speakers X X Co...
Events <ul><li>Pics from events for the SLUM Brown Bag series - Demo of Play2Train space; self-guided tour of Genome Islan...
Exhibits
HSL  - What else do we do? X Vendors & ‘sales’  X Tools – Building, coding  X X Tools – Information  X World tours  X X Li...
Tours
Tools
Vendors
HSL  - What else do we do? X Patient support group X Parties & Dance floor X Maize & Blue (“Spirit”) Shop X Game days X Fr...
Other <ul><li>Food court and patient support group </li></ul>
HSL  - Who do we serve? (RL) NOTE: All percentages are estimates.
HSL  - Who do we serve? (SL)* * Wolverine Island is currently closed to the public, except by invitation
Who we are <ul><li>Volunteers  from the  HSL staff </li></ul><ul><ul><li>Liaisons </li></ul></ul><ul><ul><li>Infopoint (Re...
Our Library
Ground Level <ul><li>Casual seating (“Mysti” tables) </li></ul><ul><li>Food court </li></ul><ul><li>Freebie vendors </li><...
Main Floor <ul><li>Welcome signs and library desk </li></ul><ul><li>Fireplace & chess table </li></ul><ul><li>Comfortable ...
Mezzanine <ul><li>Exhibits and displays </li></ul>
Roof <ul><li>Small group work space </li></ul><ul><li>Open whiteboards </li></ul><ul><li>Dancefloor </li></ul><ul><li>Even...
Example skills used <ul><li>Editing furniture & scripts </li></ul><ul><li>Making freebie givers </li></ul><ul><li>Event pl...
Rewards <ul><li>Collegial activities with other campuses and institutions (Ann Arbor + Dearborn) </li></ul><ul><li>Awarene...
Lessons learned 1 <ul><li>The power of the freebie </li></ul><ul><li>The essential goodness of human nature </li></ul><ul>...
Lessons learned 2 <ul><li>“ No man is an island” – especially in SL! </li></ul><ul><ul><li>Team building </li></ul></ul><u...
Whatcha gonna do?  <ul><li>Strip to your underwear to teach a class </li></ul><ul><li>Do Tai Chi on the roof  </li></ul><u...
When all else fails … dance
Contact Information <ul><li>Patricia F. Anderson, pfa@umich.edu </li></ul><ul><li>Perplexity Peccable </li></ul>
Health Sciences Libraries Resources <ul><li>Web:  http://www.lib.umich.edu/hsl/ </li></ul><ul><li>Slides:  http://www.slid...
Wolverine Island Resources <ul><li>Blog:  http://mblog.lib.umich.edu/slum/   </li></ul><ul><li>Pics:  http://flickr.com/gr...
Presentation Resources <ul><li>These slides are available at: </li></ul><ul><ul><li>http://www.slideshare.net/umhealthscie...
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Whatcha Gonna Do?: An Academic Health Sciences Library in Second Life Embraces New Roles

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Academic health sciences libraries support the educational, research, clinical, and service missions of the universities and healthcare institutions of which they are a part. In the recent past, this has meant primarily building print and web-based collections of health and research information, and providing classes and services that facilitate the use and integration of these collections into the skillset of the local academic healthcare community. In Spring of 2007, the University of Michigan Medical School purchased an island in Second Life. In supporting the activities associated with this initiative, we have found that many of the activities and services we have traditionally offered are not immediately relevant in the new environment, are needs that are being filled by others, or are beyond the scope of what is possible with the resources currently available to us. Examples of these might include teaching how to search Medline, offering classes relating to health skill sets, building collections of health information. Similarly, many of the activities and services we have found ourselves embracing in Second Life are hard to imagine ever happening in our real life libraries. Examples of these might include building freebie collections, teaching classes on how to make clothes, setting up a Spirit Shop for the university (along with making the inventory), hosting in-world and out-world events to engage community, setting up a patient support group, as well as helping folks navigate Orientation and Help Islands. Here we present information about the similarities and differences between what we do in which environment and why we do or do not offer similar services in the other environment, as well as discuss the planning process and skill sets required. We would particularly like to focus on tools that have formed the basis of our community building efforts, which have largely depended on resources that bridge Second Life and the broader online and analog environments. So, when it comes to leading the way in a new and emerging technological environment, what are librarians going to do? Our answer: whatever needs to be done.

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Whatcha Gonna Do?: An Academic Health Sciences Library in Second Life Embraces New Roles

  1. 1. Whatcha Gonna Do?: An Academic Health Sciences Library in Second Life Embraces New Roles Perplexity Peccable (PF Anderson); Gillian Oh (Gillian Mayman ); Kaiya Qunhua (Anne Perorazio); and Wrenaissance Jewell (Jane Blumenthal) University of Michigan Health Sciences Libraries ©2008 Regents of the University of Michigan. All rights reserved.
  2. 2. About Academic Health Sciences Libraries <ul><li>Primary roles are to support the core functions of the academic and healthcare institutions they serve. </li></ul><ul><ul><li>Education </li></ul></ul><ul><ul><li>Research </li></ul></ul><ul><ul><li>Clinics </li></ul></ul><ul><ul><li>Service/Outreach </li></ul></ul><ul><li>For more information: </li></ul><ul><ul><li>Association of Academic Health Sciences Libraries: http://www.aahsl.org </li></ul></ul><ul><ul><li>Medical Library Association: http://www.mlanet.org </li></ul></ul><ul><li>Collections </li></ul><ul><li>Services </li></ul><ul><li>Instruction </li></ul><ul><li>Reference </li></ul>
  3. 3. University of Michigan Health Sciences Libraries (HSL) <ul><li>Multiple physical locations </li></ul><ul><ul><li>Taubman Medical Library </li></ul></ul><ul><ul><li>Public Health Library and Informatics </li></ul></ul><ul><ul><li>Dentistry Library </li></ul></ul><ul><li>One identity </li></ul><ul><li>Now also … </li></ul><ul><ul><li>Wolverine Island Library </li></ul></ul>
  4. 4. UM HSL Homepage <ul><li>http://www.lib.umich.edu/hsl/ </li></ul>
  5. 5. Wolverine Island <ul><li>March 2007 - purchase </li></ul><ul><li>Spring & Summer - planning </li></ul><ul><li>August 2007 - building </li></ul><ul><li>September 2007 - Wolverine Island opens to select group of faculty and students </li></ul>
  6. 6. Transitioning to a New Environment, part 1 <ul><li>March 2007 </li></ul><ul><ul><li>“ Get ready! We’re going into Second Life” </li></ul></ul><ul><ul><li>“ By the way, you’ll be teaching” </li></ul></ul><ul><li>Spring & Summer 07 </li></ul><ul><ul><li>Exploring science, health, library & education locations in Second Life </li></ul></ul><ul><ul><li>Learning Second Life skills </li></ul></ul><ul><li>August 07 </li></ul><ul><ul><li>Dental school dean requests a video to show other dental school deans … in 3 days. </li></ul></ul>
  7. 7. Our 3-Day Video
  8. 8. Transitioning to a New Environment, pt. 2 <ul><li>September 07 </li></ul><ul><ul><li>Library promotes Second Life events to campus community via blogs and email </li></ul></ul><ul><li>October 07 </li></ul><ul><ul><li>University of Michigan Medical School has an elective course in Second Life </li></ul></ul><ul><ul><li>Library observes and assists </li></ul></ul><ul><li>December 07 </li></ul><ul><ul><li>Library co-hosts the first campus event in Second Life with Medical School and School of Dentistry </li></ul></ul>
  9. 9. 1st Brown Bag - Dec 7, 2007
  10. 10. The Birth of SLUM <ul><li>SLUM - Second Life @ the University of Michigan </li></ul><ul><li>Weekly “brown bag” events </li></ul><ul><ul><li>Tours, local speakers, invited speakers, classes, discussions, freebies, swapmeets </li></ul></ul><ul><li>Communication </li></ul><ul><ul><li>Blog, wiki, in-world groups, campus email groups </li></ul></ul>
  11. 11. SLUM Blog
  12. 12. SLUM Wiki
  13. 13. Transitioning to a New Environment, part 3 <ul><li>Oops! But what about the library? </li></ul>
  14. 14. Whatcha gonna do with the … Library?
  15. 15. HSL - What do we do? <ul><li>Pics of circulation, reference desk, stacks, new journals, and patrons at computers </li></ul>
  16. 16. HSL - What do we do? X Reserves X Reference desk hours X Document Delivery X Collections X Circulation SL RL
  17. 17. SL - Why not? <ul><li>Other libraries offer reference and reading collections in SL </li></ul><ul><li>Not enough trained staff </li></ul><ul><li>Not enough demand </li></ul>
  18. 18. HSL - What else do we do? X X Troubleshooting X X Resource guides X X Liaison services X X Instruction SL RL
  19. 19. Instruction in RL
  20. 20. Instruction in SL
  21. 21. SL guides & handouts
  22. 22. SL Troubleshooting <ul><li>Installation, updates, permissions </li></ul><ul><li>Local tech support </li></ul><ul><li>Highly secure tech environments </li></ul><ul><li>Teleporting requires network access to adjacent “pipes” </li></ul><ul><li>Voice/video/versions </li></ul><ul><li>Videocards </li></ul><ul><li>Who ya gonna call? </li></ul>
  23. 23. HSL - What else do we do? X X Small group working spaces ? X Research & grants X X Exhibits X X Events & speakers X X Community space SL RL
  24. 24. Events <ul><li>Pics from events for the SLUM Brown Bag series - Demo of Play2Train space; self-guided tour of Genome Island; putting on school colors for a winter tour of Wolverine Island, a gaming event, invited speaker JJ Drinkwater </li></ul>
  25. 25. Exhibits
  26. 26. HSL - What else do we do? X Vendors & ‘sales’ X Tools – Building, coding X X Tools – Information X World tours X X Library tours SL RL
  27. 27. Tours
  28. 28. Tools
  29. 29. Vendors
  30. 30. HSL - What else do we do? X Patient support group X Parties & Dance floor X Maize & Blue (“Spirit”) Shop X Game days X Free clothes, hair, skin, and a food court, too! SL RL
  31. 31. Other <ul><li>Food court and patient support group </li></ul>
  32. 32. HSL - Who do we serve? (RL) NOTE: All percentages are estimates.
  33. 33. HSL - Who do we serve? (SL)* * Wolverine Island is currently closed to the public, except by invitation
  34. 34. Who we are <ul><li>Volunteers from the HSL staff </li></ul><ul><ul><li>Liaisons </li></ul></ul><ul><ul><li>Infopoint (Reference) </li></ul></ul><ul><ul><li>More than shown here </li></ul></ul>
  35. 35. Our Library
  36. 36. Ground Level <ul><li>Casual seating (“Mysti” tables) </li></ul><ul><li>Food court </li></ul><ul><li>Freebie vendors </li></ul><ul><li>Maize & Blue “Spirit” Shop </li></ul><ul><li>SL tools & utilities vendors </li></ul>
  37. 37. Main Floor <ul><li>Welcome signs and library desk </li></ul><ul><li>Fireplace & chess table </li></ul><ul><li>Comfortable seating </li></ul><ul><li>Tutorials </li></ul><ul><li>Staff SL presentation archive </li></ul>
  38. 38. Mezzanine <ul><li>Exhibits and displays </li></ul>
  39. 39. Roof <ul><li>Small group work space </li></ul><ul><li>Open whiteboards </li></ul><ul><li>Dancefloor </li></ul><ul><li>Event space </li></ul>
  40. 40. Example skills used <ul><li>Editing furniture & scripts </li></ul><ul><li>Making freebie givers </li></ul><ul><li>Event planning and coordination </li></ul><ul><li>Recruiting speakers </li></ul><ul><li>Mixing sit poses for seating areas </li></ul><ul><li>Graphic design </li></ul><ul><li>Setting up vendors </li></ul><ul><li>Doing slide presentations </li></ul><ul><li>Clothing design </li></ul><ul><li>Orientation Island, again & again </li></ul>
  41. 41. Rewards <ul><li>Collegial activities with other campuses and institutions (Ann Arbor + Dearborn) </li></ul><ul><li>Awareness & visibility </li></ul><ul><li>Learning & engagement </li></ul><ul><li>Collaboration & sharing </li></ul><ul><li>Costs ($$) borne by others (mostly) </li></ul><ul><li>Identified as community leaders </li></ul><ul><li>Second Life is its own reward </li></ul>
  42. 42. Lessons learned 1 <ul><li>The power of the freebie </li></ul><ul><li>The essential goodness of human nature </li></ul><ul><ul><li>(but one bad apple can spoil a lot of people’s day) </li></ul></ul><ul><li>There is no limit to imagination </li></ul><ul><ul><li>(but there is to time and ability) </li></ul></ul><ul><li>Presence first, than space </li></ul><ul><li>The importance of being flexible and responsive </li></ul><ul><ul><li>Ask what is most needed </li></ul></ul><ul><ul><li>Don’t make plans before you build skills </li></ul></ul><ul><ul><li>When you do make plans, make backup plans </li></ul></ul>
  43. 43. Lessons learned 2 <ul><li>“ No man is an island” – especially in SL! </li></ul><ul><ul><li>Team building </li></ul></ul><ul><ul><li>Team playing </li></ul></ul><ul><ul><li>Neighbors </li></ul></ul><ul><ul><li>Friends </li></ul></ul><ul><ul><li>Colleagues </li></ul></ul><ul><ul><li>Community </li></ul></ul><ul><ul><li>Strangers </li></ul></ul>
  44. 44. Whatcha gonna do? <ul><li>Strip to your underwear to teach a class </li></ul><ul><li>Do Tai Chi on the roof </li></ul><ul><li>Make a dance floor from pics of human cells </li></ul><ul><li>Become a skeleton, then a “muscle” man </li></ul><ul><li>Who knows? </li></ul>
  45. 45. When all else fails … dance
  46. 46. Contact Information <ul><li>Patricia F. Anderson, pfa@umich.edu </li></ul><ul><li>Perplexity Peccable </li></ul>
  47. 47. Health Sciences Libraries Resources <ul><li>Web: http://www.lib.umich.edu/hsl/ </li></ul><ul><li>Slides: http://www.slideshare.net/umhealthscienceslibraries/slideshows/ </li></ul><ul><li>Blog: </li></ul><ul><ul><li>http://mblog.lib.umich.edu/hsl/ </li></ul></ul>
  48. 48. Wolverine Island Resources <ul><li>Blog: http://mblog.lib.umich.edu/slum/ </li></ul><ul><li>Pics: http://flickr.com/groups/slum/ </li></ul><ul><li>Wiki: http://slum.wetpaint.com/ </li></ul><ul><li>NOTE: Wolverine Island is not currently open to the public. </li></ul>
  49. 49. Presentation Resources <ul><li>These slides are available at: </li></ul><ul><ul><li>http://www.slideshare.net/umhealthscienceslibraries/ </li></ul></ul><ul><li>Video: </li></ul><ul><ul><li>Science Learning Opportunities in Second Life: </li></ul></ul><ul><ul><li>http://youtube.com/watch?v=EfsSGBraUhc </li></ul></ul>

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