Second Life for Engagement, Outreach, and Building Interdisciplinary Communities of Learning

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For Medical Library Association 2008, Annual Meeting

For Medical Library Association 2008, Annual Meeting

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  • 1. Second Life for Engagement, Outreach, and Building Interdisciplinary Communities of Learning Patricia F. Anderson 1 , Emerging Technologies Librarian, <pfa@umich.edu>; Sharon Grayden , Instructional Learning Senior, Dental Informatics; Marc R. Stephens , Multimedia Services, Medical School Administration; Gillian Mayman 1 , Informatics Librarian; Anne Perorazio 1 , Infopoint; Mark P. MacEachern 1 , Liaison Librarian; Jane Blumenthal 1 , Director 1 Health Sciences Libraries, University of Michigan, Ann Arbor, MI
  • 2. Background: What is Second Life?
    • Buzzwords
      • Virtual World
      • MUVE (Multi-User Virtual Environment)
    • NOTE: Not a game, although may include game activities
    • Major relevant activities
      • Education (“killer app”)
      • Social networks --> support groups
      • Professional meetings, presentations, seminar series, discussion groups, etcetera
  • 3. Background: Why librarians in Second Life?
    • Jason Griffey (via Twitter): “It’s not the tool, it’s the training. Re. SL. We need to get used to that sort of interaction, because it’s coming.”
  • 4. Background: Why are we in Second Life?
    • Vision
      • Ted Hanss, UM Medical School
      • Jane Blumenthal, UM Health Sciences Libraries
    • Timeline
      • March 2007 - purchase
      • Spring & Summer - planning
      • August 2007 - building
      • September 2007 - Wolverine Island opens to select group of faculty and students
  • 5. Phase One: Engagement
    • Context : Wolverine Island “a gleam in the eye”
    • Library develops team with Second Life (SL) responsibilities
      • 1. Build SL skills
      • 2. Discover relevant SL locations & resources
        • Libraries
        • Health & healthcare
        • Science
        • Education
      • 3. Make connections in SL with possible mentors/partners
      • 4. Facilitate discovery and connection for our faculty and University community.
  • 6. SL: Libraries
  • 7. SL: Health & healthcare
  • 8. SL: Science
  • 9. Phase Two: Outreach
    • Context: Wolverine Island in active development, portions open to restricted group, not open to campus community
    • Library team members collaborate with health science schools
      • To promote Second Life opportunities
      • To inform interested faculty about SL
      • To disseminate Second Life skill base
      • To develop a campus cohort with skills & interest
    • Initial outreach and collaboration focused on Medical School and School of Dentistry
  • 10. Phase Two: Presentations
    • What’s a Nice Library Like Yours Doing in a Place like This?: http://www.slideshare.net/umhealthscienceslibraries/whats-a-nice-library-20070731
  • 11. Phase Two: Podcasts
    • Why Work & Teach With Second Life: http://www.slideshare.net/umhealthscienceslibraries/why-work-teach-with-second-life
  • 12. Phase Two: Orientations
    • Getting Started in Second Life: http://www.slideshare.net/umhealthscienceslibraries/getting-started-in-second-life
  • 13. Phase Two: Really the Real World
    • Face-to-face
    • Consultations
      • Private
      • On-demand
      • In offices
      • In Second Life
    • Classes
      • Single sessions for faculty & staff
      • Student cohort class taught as four session elective in Medical School
  • 14. Phase Two: Video / Machinima
    • Science Learning Opportunities in Second Life: http://www.youtube.com/watch?v=EfsSGBraUhc
  • 15. Phase Three: Interdisciplinary Learning Communities
    • Context: Wolverine Island open to campus community, alumni, and invited guests
      • Wolverine Island highly secured, so access must be requested even for authorized visitors
    • Focus on community building & engagement
    • Phase Two activities continue
    • Phase Three activities add to activity mix.
  • 16. Phase 3: Dec 07 - Open
    • Wolverine Island open for community events
  • 17. Phase Three: Dec 07 - Brownbags Begin
    • Every Friday at noon local time, 9am SLT
  • 18. Phase Three: Events - Speakers
    • JJ Drinkwater - SL Community Building
    • Joop Zuhal - SL Teaching, Pros & Cons
    • Jenny Levine @ ALA
    • Caia Alter - Pharmacy Research Labs
  • 19. Phase Three: Events - Tours
    • Dante Project
    • InfoIsland International
    • Nursing Education Simulator (NESIM)
    • Play2Train
  • 20. Phase Three: Classes & Professional Presentations
    • Basic Clothing Design Class: http://www.slideshare.net/umhealthscienceslibraries/basic-clothing-design-in-second-life
    • Enriching Scholarship 2008
    • S’Lang Health event: http://www.slideshare.net/umhealthscienceslibraries/sl-healthy-slang
    • Virtual Worlds, Libraries, Education, Museums: http://www.slideshare.net/umhealthscienceslibraries/whatcha-gonna-do-an-academic-health-sciences-library-in-second-life-embraces-new-roles-298438/
  • 21. Phase Three: Opening the Library
    • Ground Level: Freebies, Food Court
    • Main Level: Service Desk, Guides, Casual Seating, Fireplace, Games
    • Mezzanine: Exhibits
    • Top Level:Small Group Study Space with Public Slide Viewers / Social Space, Dance Floor
  • 22. Phase Three: Outworld
    • Community building with other social technology & media tools
      • Flickr
      • Blogs
      • Wiki
      • Google Calendar
  • 23. Assessment: Metrics
    • Dec 07 - Apr 08
      • 18 events
      • >190 participants
      • Largest group = ~20
      • Smallest group = 7
      • Usual group = ~11
      • Usual group is mostly regulars - repeat visits
  • 24. Campus Communities in Collaboration
    • Health programs
      • Medical School (SL/RL)
      • School of Dentistry (SL/RL)
      • Kinesiology (SL/RL)
      • Public Health (SL/RL)
      • Pharmacy School (SL/RL)
      • School of Nursing (RL)
    • Non-health programs
      • Computer Sciences
      • Dearborn Campus
      • Distance Learning
      • Literature, Sciences & Arts (Foreign Languages, Writing)
      • Libraries
      • School of Information
      • Unspecified
  • 25. Real Life Patrons (est.)
  • 26. Second Life Patrons (est.)
  • 27. Assessment: Survey
    • Sent through all channels for event announcements
      • Email group
      • Second Life groups
      • Blog & wiki
      • Reminders
    • 27 responses
      • Survey composition: 48% faculty / librarian; 41% staff; 11% alumni
      • 78% attended SL events; 22% had not
      • Results interesting, but not reliable
  • 28. Survey - Communication
    • Best communication methods
      • #1 - Email group (does not include alumni)
      • #2 - Word of mouth
      • #3-4 - Second Life groups
      • #5 - Blog
  • 29. Survey - Popular Events
    • #1 - Discussion (Second Life research methods & issues)
    • #1 - ALA’s Jenny Levine on Gaming in Libraries
    • #2 - Tour (Genome)
    • #2 - Tour (JS Vavoom, Nursing ACLS)
    • #3 - Joop Zuhal (Pros/Cons SL Teaching)
    • #3 - Tour (InfoIsland)
    • #3 - Tour (Play2Train)
    • Note: All events were listed as favorites by some; average score was 6, with range from 3 to 10
  • 30. Survey - Suggestions
    • Orientation / rank beginner classes
    • Schedule more help for newbies in real world venues
    • Use SL to deliver more RL content
    • Resource sharing - what have you learned, how did you learn it
    • More focus on research & funding options
    • More focus on health care consumer communities
    • More hands-on activities (scripting / building)
    • Collaborate with Alumni Association
    • Organize a campus wide day-long conference about SL
    • Use SL to build more patient communities in support of clinical care
  • 31. Concerns
    • “ Presentations are good, just don’t often hit the sweet spot of my particular interests”
    • “ I usually miss these. How are they announced?”
    • “ This forum is not of interest to me or my primary clientele”
    • “ I wish I could participate, but I just do not like Second Life at all”
    • “ I’d love to participate, but can’t at the current time”
  • 32. Kudos
    • “ I look forward to attending every week.”
    • “ This is an amazing group and effort!”
    • “ Many thanks for organizing the SLUM events. I find all the topics quite interesting”
    • “ An incredible job”
    • “ A big THANK YOU for … time and effort”