Not Just Another Survey
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The University of Michigan Health Sciences Libraries surveyed its users to determine whether they were aware - and making use of - the resources the library provides them with access to. This ...

The University of Michigan Health Sciences Libraries surveyed its users to determine whether they were aware - and making use of - the resources the library provides them with access to. This presentation details the results.

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  • (4 yes/no questions, 7 multiple-choice)
  • Some weren’t aware of what MEDLINE is.
  • People did not seem to understand the question “ Had not become aware of these [CSA databases]. Would be helpful if they could be linked more easily to your home page.” “ Would use the others if they appeared in a menu somewhere.” [re: EBSCO databases] “ Frankly, I don’t know what’s available.” [re: other DBs]
  • Instructional User instruction/education; by extension dept/population-targeted (liaison) activities; video tutorials Focus more on showing people how to stay current? Collection Development Assess how valuable/central each resource is to our user base to help identify dollar value Reference What additional resources to suggest besides PubMed?

Not Just Another Survey Not Just Another Survey Presentation Transcript

  • Mark MacEachern, Anna Schnitzer, Merle Rosenzweig, Andrew Hickner, Chrysta Meadowbrooke, Abby Bedford University of Michigan Not Just Another Survey © Regents of the University of Michigan 2009-2010
    • HSL provides:
      • Access to premier online databases
      • Instruction in research skills
      • SFX links to full text in 15,000+ e-journals
      • Help to keep current with the literature
    • But what resources and tools do our patrons know about and use?
    • To determine:
      • How much awareness patrons have of various resources HSL makes available
      • Whether patrons are using them to the fullest
    • To discover where to focus efforts for:
      • Education (e.g., classes, tutorials)
      • Marketing (e.g., website, Facebook)
    • Anonymous self-reports using SurveyMonkey online
    • Prize drawing as incentive
    • 11 questions
    • Link posted on HSL home page, July 3–Aug. 3, 2009
    • Promoted by liaisons to depts.
  • 331 responses
    • MEDLINE Access
    • 51% of respondents use PubMed
    • 32% use both PubMed and OvidSP
    • 11% use just OvidSP
    • NCBI/Entrez most common alternative to PubMed/OvidSP
    • Other Databases
    • ISI: > 40% of users didn’t use any ISI resources. MEDLINE = most common use.
    • CSA: > 80% did not use.
    • EBSCO: 63% did not use. CINAHL (29%) and PsycINFO (17.2%) most commonly used.
    • Regularly Used Databases
    • NCBI/BLAST, Google Scholar, Cochrane most common 
  •  
    • Google : Only 17.7% used Google Scholar with full-text linking provided by HSL’s MGet It function.
    • Impact factor: 55% don’t know how to find one.
    • H-index: 90% don’t know what it is.
    • Keeping Current
    • 55% use email alerts.
    • 41% use table of contents alerts.
    • 15% use RSS feeds.
    • 36% use other methods or do not keep current at all.
  • Keeping Current Image courtesy of the Wordle.net web application, licensed under a Creative Commons Attribution 3.0 United States License.
    • PubMed or combination of PubMed and OvidSP preferred over just OvidSP
    • MEDLINE, ISI were most widely used
      • But people did not know how to use the most signature ISI features (h-index, impact factor)
    • CINAHL strongly used, but other EBSCO resources not
    • Lack of knowledge about using full-text linking with Google Scholar
    • User misunderstanding of questions
    • Who is using what?
    • Why a resource is being used or not
    • Caution required in interpreting/extracting hypotheses/implications of data
    • Possible Applications of Findings
    • Instructional
    • Collection development
    • Reference
    • Directions for Further Study
    • Zero in on specific resources:
      • Commonly used vs. little used resources
    • Analyze populations: grad, faculty, undergrad
    • Staying current: WHY do they use email versus Table of Contents or RSS?
  •