Seven c’s of effective communication 7 c's

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Seven c’s of effective communication 7 c's

  1. 1. Presented By:<br />Umer Asif<br />057-BS(CS)-2010<br />Section –C<br />Semester-II<br />Presented To:<br /> Madam. Salma Khatoon<br />
  2. 2. Seven C’s of Effective Communication<br />
  3. 3. Completeness<br /><ul><li>Message Recievers desire Complete Information to their Questions.
  4. 4. Your Business Letter is Complete when it Contains all the facts </li></ul> Receivers need for the reaction you desire.<br />
  5. 5. Guidelines: <br /><ul><li>Provide All Necessary Information
  6. 6. Answer All Question Asked
  7. 7. Give Something Extra,When Desireable</li></li></ul><li>Conciseness<br /><ul><li>Conciseness Means :</li></ul> “ Convey the Message Using Fewest Possible Words”<br /><ul><li> A Concise message is Complete without being Wordy
  8. 8. It Saves Time & Expense for both sender and Receiver</li></li></ul><li>Suggestions:<br /><ul><li>Eliminate Wordy Expressions
  9. 9. Include Only Relevant Material
  10. 10. Avoid Unnecessary Repitition</li></li></ul><li>Consideration<br /><ul><li>Consideration demands to put oneself in the </li></ul> place of receiver while composing a message<br /><ul><li> “You-attitude” & Understanding of Human Nature </li></li></ul><li>Suggestions:<br /><ul><li>Focus On You Instead of "I" or "We"
  11. 11. Show Audience Interest in Reciever
  12. 12. Emphasize Positive,Pleasant Facts</li></li></ul><li>Concreteness<br /><ul><li> Concreteness means that “ a message is specific,</li></ul> definite and vivid ”<br />
  13. 13. Suggestions:<br /><ul><li>Use Specific Facts And Figures
  14. 14. Put Action in Your Verbs
  15. 15. Chose Vivid,Image-Building Words</li></li></ul><li>Clarity<br /><ul><li>Clarity demands the use of simple languageand</li></ul> easy sentence structure in composing the message<br /><ul><li> Getting the Meaning from your head into the head </li></ul> of reader “accurately”<br />
  16. 16. Suggestions:<br /><ul><li>Chose Consise,Concrete & Familiar Words
  17. 17. Construct Effective Sentences & Paragraphs</li></li></ul><li>Courtesy<br /><ul><li> Courtesy means not only thinking about receiver</li></ul> but also valuing his feelings.<br /><ul><li>Courteous communication generate a special</li></ul> tone in their writing and speaking.<br />
  18. 18. Suggestions:<br /><ul><li>Be Sincerely Tactfull,Thought ful,& Appreciated
  19. 19. Use Expressions That Show Respect
  20. 20. Choose Nondiscriminatory Expressions</li></li></ul><li>Correctness<br /><ul><li> At the core of correctness is proper</li></ul>1. Grammar<br />2. Punctuation<br />3. Spelling<br />
  21. 21. Characteristics:<br /><ul><li>Use The Right Level Of Language
  22. 22. Check Accuracy of Figures,Facts, & Words
  23. 23. Maintain Acceptable Writing Mechanics</li></li></ul><li>Thank You !<br />

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