Job  satisfaction
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  • 1. JOB SATISFACTIONJOB SATISFACTION  Job satisfaction is the favorableness or unJob satisfaction is the favorableness or un favorableness with which employees viewfavorableness with which employees view their work.their work.  It is an individual’s general attitude towardsIt is an individual’s general attitude towards his or her job.his or her job.  It expresses the amount agreement betweenIt expresses the amount agreement between one’s expectations of the job and the rewardsone’s expectations of the job and the rewards that the job providesthat the job provides
  • 2.  Job satisfaction may refer to either a person orJob satisfaction may refer to either a person or groupgroup  Job satisfaction can apply to parts of anJob satisfaction can apply to parts of an individual jobindividual job  Job satisfaction represents general humanJob satisfaction represents general human condition in the same way as health representscondition in the same way as health represents general physical conditionsgeneral physical conditions  Hence it requires attention, diagnosis andHence it requires attention, diagnosis and treatmenttreatment
  • 3. JOB SATISFACTION ISJOB SATISFACTION IS LIFE SATISFACTIONLIFE SATISFACTION
  • 4. FACTORS CONDUCIVE FOR JOBFACTORS CONDUCIVE FOR JOB SATISFACTIONSATISFACTION  Mentally challenging work ( variety, freedomMentally challenging work ( variety, freedom and feedback )and feedback )  Equitable rewardsEquitable rewards  Supportive working conditionsSupportive working conditions  Supportive colleguesSupportive collegues  Personality job fitPersonality job fit
  • 5. Job satisfaction and turnoverJob satisfaction and turnover  High job satisfaction is associated with lowerHigh job satisfaction is associated with lower turnover, the reverse is also trueturnover, the reverse is also true
  • 6. Job satisfaction and absenteeism /Job satisfaction and absenteeism / tardinesstardiness  There is a consistent negative relationshipThere is a consistent negative relationship between satisfaction and absenteeism but thebetween satisfaction and absenteeism but the correlation is moderate when compared withcorrelation is moderate when compared with turnoverturnover
  • 7. Job satisfaction and ageJob satisfaction and age  As people become older, they tend to beAs people become older, they tend to be slightly more satisfied with their jobsslightly more satisfied with their jobs
  • 8. Job satisfaction and occupationalJob satisfaction and occupational levellevel  People with higher level occupations tend toPeople with higher level occupations tend to be more satisfied with their jobs.be more satisfied with their jobs.
  • 9. Job satisfaction and organizationJob satisfaction and organization sizesize  Organization is often inversely related to jobOrganization is often inversely related to job satifactionsatifaction
  • 10. How employees express jobHow employees express job dissatisfactiondissatisfaction EXITEXIT VOICEVOICE NEGLECTNEGLECT LOYALTYLOYALTY
  • 11. Measurement of job satisfactionMeasurement of job satisfaction  Job satisfaction survey- objective andJob satisfaction survey- objective and descriptivedescriptive  Use of existing recordsUse of existing records  Using survey informationUsing survey information  Survey feedbackSurvey feedback  Comparative dataComparative data