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Don’t go social… without content
Simon Jenkins – Head of Social Media
Red Rocket Media
@SimonJenkins09
@RedRocketMedia
Search Marketing
Marketing Strategy
Social Media &
Content Marketing
CRM and Marketing
Automation Software
@SimonJenkins09
@RedRocketMedia
Traditional views
If social media is the cup… content is the coffee”
onymous, 2012.
@SimonJenkins09
@RedRocketMedia
Content
All social channels require content: It is the type of content and its tone that is the
differentiator.
Content can make people: cry / laugh / trust you / hate you / buy from you / buy from
someone else / report you…
There are no concrete rules. Content is subjective.
Think about Rihanna’s bum!
Content draws emotion – as a social media & content marketing agency, our aim is to
shape that emotion.
@SimonJenkins09
@RedRocketMedia
@SimonJenkins09
@RedRocketMedia
@SimonJenkins09
@RedRocketMedia
Content is subjective
How can we ensure that content has the maximum
appeal, to the maximum amount of people?
@SimonJenkins09
@RedRocketMedia
NOplease stop
@SimonJenkins09
@RedRocketMedia
Social media is scalable… what happens if we zoom out?
@SimonJenkins09
@RedRocketMedia
1. Who do we want our content to be seen by…?
2. What do our fans / followers want…?
@SimonJenkins09
@RedRocketMedia
Who do we want our content
to be seen by…?
@SimonJenkins09
@RedRocketMedia
Who do we want our content
to be seen by…?
@SimonJenkins09
@RedRocketMedia
Spike in traffic… which didn’t
drop immediately. WHY?
Who do we want our content
to be seen by…?
@SimonJenkins09
@RedRocketMedia
Content
Well written content:
-Team of journalists
-Editorial calendars
-Nurturing of social relationships
-Monitoring of influencers
-Treating each piece of content as a
stand-alone article
@SimonJenkins09
@RedRocketMedia
Who do we want our content
to be seen by…?
@SimonJenkins09
@RedRocketMedia
Same pattern, but aimed at
a localised influencer:
Teesside Gazette
Who do we want our content
to be seen by…?
@SimonJenkins09
@RedRocketMedia
Who do we want our content to be seen by…?
What do our fans / followers want?
The ‘what you YOU want’ theory
@SimonJenkins09
@RedRocketMedia
Incredibly engaged fan base across Twitter > Facebook > Google+
However, people are very opinionated about their dogs and thus the content
Some content was receiving negative engagement (pictures > how to > tips)
To overcome the issue, we turned our content strategy on its head
What do our fans / followers want?
@SimonJenkins09
@RedRocketMedia
@SimonJenkins09
@RedRocketMedia
Top 5 most engaged posts of 2013
100% positive sentiment
Largest reach of 2013
@SimonJenkins09
@RedRocketMedia
Top 10 running destinations
@SimonJenkins09
@RedRocketMedia
When all of these things work together,
MOMENTUM is created…
@SimonJenkins09
@RedRocketMedia
Thank you
@SimonJenkins09 @RedRocketMedia

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Simon Jenkins - OTE London - Don’t go social without content

  • 1. Don’t go social… without content Simon Jenkins – Head of Social Media Red Rocket Media @SimonJenkins09 @RedRocketMedia
  • 2. Search Marketing Marketing Strategy Social Media & Content Marketing CRM and Marketing Automation Software @SimonJenkins09 @RedRocketMedia
  • 3. Traditional views If social media is the cup… content is the coffee” onymous, 2012. @SimonJenkins09 @RedRocketMedia
  • 4. Content All social channels require content: It is the type of content and its tone that is the differentiator. Content can make people: cry / laugh / trust you / hate you / buy from you / buy from someone else / report you… There are no concrete rules. Content is subjective. Think about Rihanna’s bum! Content draws emotion – as a social media & content marketing agency, our aim is to shape that emotion. @SimonJenkins09 @RedRocketMedia
  • 7. Content is subjective How can we ensure that content has the maximum appeal, to the maximum amount of people? @SimonJenkins09 @RedRocketMedia
  • 8.
  • 10. Social media is scalable… what happens if we zoom out? @SimonJenkins09 @RedRocketMedia
  • 11. 1. Who do we want our content to be seen by…? 2. What do our fans / followers want…? @SimonJenkins09 @RedRocketMedia
  • 12. Who do we want our content to be seen by…? @SimonJenkins09 @RedRocketMedia
  • 13. Who do we want our content to be seen by…? @SimonJenkins09 @RedRocketMedia
  • 14. Spike in traffic… which didn’t drop immediately. WHY? Who do we want our content to be seen by…? @SimonJenkins09 @RedRocketMedia
  • 15. Content Well written content: -Team of journalists -Editorial calendars -Nurturing of social relationships -Monitoring of influencers -Treating each piece of content as a stand-alone article @SimonJenkins09 @RedRocketMedia
  • 16. Who do we want our content to be seen by…? @SimonJenkins09 @RedRocketMedia
  • 17. Same pattern, but aimed at a localised influencer: Teesside Gazette Who do we want our content to be seen by…? @SimonJenkins09 @RedRocketMedia
  • 18. Who do we want our content to be seen by…?
  • 19. What do our fans / followers want? The ‘what you YOU want’ theory @SimonJenkins09 @RedRocketMedia
  • 20. Incredibly engaged fan base across Twitter > Facebook > Google+ However, people are very opinionated about their dogs and thus the content Some content was receiving negative engagement (pictures > how to > tips) To overcome the issue, we turned our content strategy on its head What do our fans / followers want? @SimonJenkins09 @RedRocketMedia
  • 22. Top 5 most engaged posts of 2013 100% positive sentiment Largest reach of 2013 @SimonJenkins09 @RedRocketMedia
  • 23. Top 10 running destinations @SimonJenkins09 @RedRocketMedia
  • 24.
  • 25.
  • 26.
  • 27. When all of these things work together, MOMENTUM is created… @SimonJenkins09 @RedRocketMedia

Editor's Notes

  1. When all of these things work together, MOMENTUM is created and it is ONLY when you have MOMENTUM that you will start to see results from your social media and content marketing. Once you have MOMENTUM, you need to maintain it by continually brainstorming, reviewing, tweaking, analysing, feeding back and refining. The knowledge you gain at each stage provides the energy for the next which means that your social media and content marketing are continually evolving, yielding ever-increasing reach, engagement and return on investment for your brand.