BTL Services for SMBs and SMEs_2011_Snapshot


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BTL Services for SMBs and SMEs_2011_Snapshot

  1. 1. Business Technology LabsTM Value Chain Enhancement Solutions for Small and Medium Enterprises (SME’s)© 2011. Business Technology Labs. All Rights Reserved.
  2. 2. About Business Technology Labs1. Business Technology Labs („BTL‟) is a business advisory and technology firm that is dedicated to enhancing the value-chain of Small and Medium Enterprises (SME’s)2. Operations in India and North America, a strong team of in-house advisors, researchers and technology staff, and access to suppliers / distributors in emerging economies and Low Cost Countries.3. We actively engage with and work with SME’s, and are well positioned to assist with: • Strategic Foreign Partnerships, • Procurement and Sourcing Support, • Research and Analysis Solutions and, • Technology-based Services.4. The founding partners of BTL were inspired by their own experiences and a strong belief that they could help SME businesses achieve higher growth and inspire results when business advisory and technology services were applied together.5. We use the same tools and methods as larger consulting and technology firms, sans their overheads and high prices. Confidential and © BTL. All Rights Reserved. 2
  3. 3. We reduce various spend categories, facilitate strategic foreign partnerships and help open new markets…. Michael Porter Value Chain model framework • CORPORATE INFRASTRUCTURE, SALES &SUPPORT ACTIVITIES Corporate Infrastructure (Support of entire value chain, e.g. MARKETING AND SERVICE general management, F&A, legal, corporate strategy, government, QM) SUPPORT: Strategic Foreign Partnerships, Market Human Resource Management (Includes recruiting, hiring, training, Intelligence, Market-entry, retaining and development) Benchmarking and Lead Generation. Technology Development (Improving product/manufacturing process) • PROCUREMENT AND Procurement (Purchasing input as well as services) SOURCING SUPPORT: End-to- end support towards Inbound Operations Outbound Sales & Service procurement of raw material, Logistics (Transforming Logistics Marketing (To maintain products and sourcing of (Materials receiving, inputs into (Storing and (Promotions or enhance value) services (ITO, BPO, KPO). storing and finished distributing and sales • TECHNOLOGY distribution to products) products) force) DEVELOPMENT: Website and premises) Software development, Graphics, SEO, SMM and PRIMARY ACTIVITIES Software Testing and QA. Areas where we can add the maximum value to your company Confidential and © BTL. All Rights Reserved. 3
  4. 4. ….by using one or more of the following service pillars. 1. Business Research and 2. Procurement and Sourcing 3. Technology-based Market Intelligence Advisory Solutions  Used as an input to help  Strategic Foreign Partnerships  Website Development understand companies (clients as well as competitors), markets  We offer end-to-end support  Customised Software and strategies. towards procurement of raw Development material, products and sourcing  By deploying both primary and of services (ITO, BPO, KPO).  Graphics Design secondary research techniques,  Search Engine Optimization and we can assemble structured and  Expertise in Market Analysis, Location Analysis, Supplier Social Media Marketing unstructured (tacit) data and information. Analysis and Outsourcing  QA, Testing and Technology Strategy Formulation and Auditing  Access to an array of secondary Implementation. data sources and a pool of industry, academic, and  Help clients look at LCC‟s (Low functional experts. Cost Countries) as a sourcing destination, as well as a possible new market. Confidential and © BTL. All Rights Reserved. 4
  5. 5. Infrastructure • Existing 30-seat facility with planned capacity expansion of 50 seats at second wholly-owned location in Q3 2010 • Additional 50 seats available with two strategic partners • Secure and segregated business units for dedicated clients • Uninterrupted power supply with full backup • 24 hour support services, security and maintenance Confidential and © BTL. All Rights Reserved. 5
  6. 6. Databases and Datasources Confidential and © BTL. All Rights Reserved. 6
  7. 7. Security and Confidentiality  Regulated access to project data  Subscription database access only in the office Technical  BTL signs confidentiality agreement and NDA as part of the project  Never share client details with any other entity Technical  Single contact point at BTL to handle all client communication  Appropriate “Code of conduct” briefing to BTL People team members People  Information sharing with BTL staff members on a „need to know‟ basis Infrastructure  Access controlled facility  Strict checks by security personnel at all exit Infrastructure points  24/7 power and server backup Confidential and © BTL. All Rights Reserved. 7
  8. 8. Canada: Nick Reynolds, Client Executive Vice President (North America) Email: India: Uday Parmar, Partner Head of Research and Advisory Services Email: uday.parmar@business-techlabs.comCopyright © 2011 by Business Technology Labs.No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means(electronic, mechanical, photocopying, recording, or otherwise) without the permission of Business Technology Labs.This document provides an outline of a presentation and is incomplete without the accompanying oral commentary anddiscussion.COMPANY CONFIDENTIAL