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Organisational culture

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  • 1. ORGANISATIONAL CULTURE
  • 2. DEFINITION “Culture is a set of beliefs and values about what is desirable and undesirable in a community of people, and a set of formal or informal practices to support the values”
  • 3. Cultural influences on organisational behaviour Organizational culture • Economic/technological setting • Political/legal setting • Ethnic background • Religion Societal culture •Customs •Language • Personal values/ethics • Attitudes • Assumptions • Expectations Organizational behaviour
  • 4. LAYERS OF CULTURE
  • 5. Chapter 16 Prentice Hall, 1999Prentice Hall, 2000 Defining Organizational Culture  Innovation and risk taking  Attention to detail  Outcome orientation  People orientation  Team orientation  Aggressiveness  Stability 6
  • 6. Chapter 16 Prentice Hall, 1999Prentice Hall, 2000 Do Organizations Have Uniform Cultures? Dominant Culture Subcultures Core Values 7
  • 7. Chapter 16 Intensity of Core Values Prentice Hall, 1999Prentice Hall, 2000 Commitment to Core Values Strong Versus Weak Cultures High Behavioral Control Low Employee Turnover 8
  • 8. Chapter 16 Prentice Hall, 1999Prentice Hall, 2000 What Does Culture Accomplish? Functions of Culture Liabilities of Culture 9
  • 9. Functions of Culture  Distinction between organisations  Identity to employees  Commitment  Enhances social system stability Liability  Barrier to change  Barrier to diversity  Barrier to mergers & acquistions
  • 10. Techniques for Managing an Organization’s Culture Selection Practices Behavior Socialization of Top Methods Management 11
  • 11. HOW CULTURES FORM Top Management Philosophy of the Organization’s Founders Organizational Culture Selection Socialization 12
  • 12. Stories Rituals Learning About Organizational Culture Language Material Symbols 13
  • 13. Organizational Culture and the Paradox of Diversity Corporate Cultural Values Diversity in the Workplace 15