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This presentation by SURTC researchers Del Peterson and Jeremy Mattson described the results of a study that evaluated the use of different technologies for improving public participation in transportation planning. The project, conducted in Fargo-Moorhead, consisted of four major activities: onboard surveys using electronic mobile devices (i.e., smartphones and tablets), online surveys, webcasts of public input meetings, and social media. These technologies were evaluated based on number of participants, response rates, comments generated, ease of use, quality of results, difficulties encountered, ability to reach all segments of the population, and cost.
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