Visual Voice Messaging 2011

Changing the way we manage messages
What is visual messaging?
How does it work?
What do I need to have to get it?
How do I get started?

What is visual messaging
The ability to read your voice mails
When a voice mail is left it is converted into text
Users can access the voice message natively out of email or from their smart phone
Perfect solution for mobile users and specific vertical solutions- Medical transcription , Legal archiving , EDI (Electronic Data Interchange )process

How it works User receives voice mail at his office on Esna voice mail platform The Voice mail Is uploaded and converted to text by: Voice mail and text file deposited in Esna voicemail box User can read message from email Or access it from any mobile phone Users can still listen to voice mail from office phone or mobile 1 2 3 4 4 From :Davide Petramala Subject: Voice message from Davide Petramala( 905-707-9700) 5

Benefits? Read voicemail on your mobile phone, portable device and/or e-mail. Whether you are in a meeting, traveling, or on the golf course, you can instantly see who called, what they said, and you won't have to listen to all of your messages to find out about an important missed call Use e-mail client or Telephony Office-LinX Web Client access to search, sort, archive and delete voicemail like email Voicemails delivered as text when you are roaming saves you money You can still listen to the message as an audio file that is sent direct to your e-mail or dial in to the voicemail system 1 2 3 4 5

Applications? Voice announcements to email distribution list – blast voice messages to 1000’s of users Legal transcription and dictation- voice messages and conversations can be searched by key words Compliance archiving: convert messages into achievable format that can be searched for key words After hours emergency notification to on call staff- access from phone, email, any device Virtual list manager (task or to do lists) that you can call from your phone and create and distribute to predefined teams and groups. 1 3 4 5 6

What do I need? esnatech UC platform: Works with Small business & Enterprise edition Add Speech to Text Services to Esnatech Office-LinX platform
Pick Licensing options
Per user per year unlimited transcription
Pooled Licensing for large groups. Pay per usage.
https://www.myvoicemailintext.com
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1 2 3

Technical Specifications? 100% automated- 84-48% accuracy, Option for premium service-Cleansed by call center- 96% accuracy Rates differ based on service chosen Message light notification is delayed for transcription System waits up to 15 minutes for transcription. Can be used with TTS service to have text played back over hands free access 1 2 3 4

Applications Small business and mobile workforce
Read messages in a fraction of the time it takes to listen Scan voicemail messages for content, take action.
Copy, print or forward messages to colleagues
View messages no matter where you are on cell phone, PDA or laptop
Acts as virtual secretary: leave messages, dictate email, record ideas
Stored and archived in your office voicemail system and email service
1

Applications Real Estate agents and brokers
Visual Voice messaging is a natural for Real Estate professionals who receive a large volume of voicemail messages. Combining visual voice mail with esnatech Office-Linx’s Mobility and call logging services for brokers and agents creates a powerful sales tool.
Quickly scan messages to locate hot prospects
Important information can be cut, pasted, printed or forwarded
Esna UC tracks detailed call information for every call that comes into the brokerage making each call an actionable lead
No hurriedly scribbling notes from voice mail
For most cell phones, just click on the number to call back
Copy numbers right into your address book (phone and computer)
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Unified Communications
Access more Product information log on to:
http://www.esnatech.com/products.htm
http://www.slideshare.net/davide.petramala
For our online Demos, access our demo center at:
http://www.esnatech.com/flash/flash_lang.htm

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Visual Voice Messaging 2011

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