Release 7.1 Service Pack 2

Leading developer of Unified Communications technology One of the only recognized independent UC solution providers Multiple product and industry awards Long history of technical innovation in enterprise communication space Founded in 1989 Developer of one of the first enterprise voicemail system Earlier provider of Unified Messaging technology Launched first Unified Communications solution in 2001 Strategic partnerships with leading PBX OEMs and communication technology providers Partners/OEMs: Mitel, Iwatsu, Avaya, 3Com, Aastra, Toshiba, and Teltronics Technology: Naunce, Radvision, Sybase, and Microsoft Headquarters in Toronto, Canada 40 employees: approximately half devoted to R&D Recent Awards and Industry Recognition

Leading developer of Unified Communications technology

One of the only recognized independent UC solution providers

Multiple product and industry awards

Long history of technical innovation in enterprise communication space

Founded in 1989

Developer of one of the first enterprise voicemail system

Earlier provider of Unified Messaging technology

Launched first Unified Communications solution in 2001

Strategic partnerships with leading PBX OEMs and communication technology providers

Partners/OEMs: Mitel, Iwatsu, Avaya, 3Com, Aastra, Toshiba, and Teltronics

Technology: Naunce, Radvision, Sybase, and Microsoft

Headquarters in Toronto, Canada

40 employees: approximately half devoted to R&D

Mohammad Nezarati Founder, President & CEO, Acting CTO Founded Esna in 1989 to deliver voice messaging solutions to the enterprise Overseas operations and strategic direction Principle architect and product visionary Bachelor of Applied Science, University of Toronto Mehdi Nezarati VP Operations Joined Esna in 1992 15+ years in the messaging and communication industry Overseas support and customer service Bachelor of Applied Science, University of Toronto Brother of Mohammad Nezarati Davide Petramala VP Sales & Marketing Joined Esna in 1993 Overseas sales, marketing, business development, and professional services Driver of OEM partnerships and international efforts Bachelor of Commerce, McGill University Arno Ermarkaryan Director Engineering Joined Esna in 2002 Directs R&D and quality assurance 10+ years in the messaging space Previously with Nortel in in the Call Pilot UM group Hold a Masters of Science and MBA Anthony Burt CFO Joined Esna in 2000 20+ years experience working with technology companies in management and finance capacity Attained Chartered Accountant designation at Clarckson, Gordon & co. Bachelor of Commerce, University ofToronto

Mohammad Nezarati

Founder, President & CEO, Acting CTO

Founded Esna in 1989 to deliver voice messaging solutions to the enterprise

Overseas operations and strategic direction

Principle architect and product visionary

Bachelor of Applied Science, University of Toronto

Mehdi Nezarati

VP Operations

Joined Esna in 1992

15+ years in the messaging and communication industry

Overseas support and customer service

Bachelor of Applied Science, University of Toronto

Brother of Mohammad Nezarati

Davide Petramala

VP Sales & Marketing

Joined Esna in 1993

Overseas sales, marketing, business development, and professional services

Driver of OEM partnerships and international efforts

Bachelor of Commerce, McGill University

Arno Ermarkaryan

Director Engineering

Joined Esna in 2002

Directs R&D and quality assurance

10+ years in the messaging space

Previously with Nortel in in the Call Pilot UM group

Hold a Masters of Science and MBA

Anthony Burt

CFO

Joined Esna in 2000

20+ years experience working with technology companies in management and finance capacity

Attained Chartered Accountant designation at Clarckson, Gordon & co.

Bachelor of Commerce, University ofToronto

VALUE Sell PC based UC solutions to VARS worldwide Private label UC solutions Develop Custom OEM solutions Professional Services 1992 1996 2001 2002 2004

Launched first generation UC solution- OEM version 6510 2002 Providing Mitel’s advance Unified Messaging platform from 2002-2007 2004 Rebranded from Mitel 6510 to Mitel Messaging server to reflect the key strength Messaging server is the branded version of Esnatech Telephony Office-LinX 2008Started discussions to provide Mitel channel unbranded version to increase feature functionality and breadth of supported environments Cisco Avaya Nortel Redundancy and high availability 2009 we will be offering unbranded version pure SIP based through Commsource. Telephony Office-LinX version 7.1

Launched first generation UC solution- OEM version 6510 2002

Providing Mitel’s advance Unified Messaging platform from 2002-2007

2004 Rebranded from Mitel 6510 to Mitel Messaging server to reflect the key strength

Messaging server is the branded version of Esnatech Telephony Office-LinX

2008Started discussions to provide Mitel channel unbranded version to increase feature functionality and breadth of supported environments

Cisco

Avaya

Nortel

Redundancy and high availability

2009 we will be offering unbranded version pure SIP based through Commsource.

Telephony Office-LinX version 7.1

Product Development Product management Professional Services Support System integration Sales Engineering Innovation Sales Positioning

Channel Managers Mitel AE Esnatech Channel Manager- West Chantal Seeley Esnatech Channel Manager- East Michael Daniels Sales Engineers Esnatech SE manager- West- Adam Kling Esnatech SE Manager-East- John Biancucci Webinar & Demo Resources Susan Fernand Customer Service Leah Hodgers Technical Support Manager of Support- Scott McCardy Marketing & product Management VP Marketing-Davide Petramala VP Operations- Mehdi Nezarati

Channel Managers

Mitel AE

Esnatech Channel Manager- West Chantal Seeley

Esnatech Channel Manager- East Michael Daniels

Sales Engineers

Esnatech SE manager- West- Adam Kling

Esnatech SE Manager-East- John Biancucci

Webinar & Demo Resources

Susan Fernand

Customer Service

Leah Hodgers

Technical Support

Manager of Support- Scott McCardy

Marketing & product Management

VP Marketing-Davide Petramala

VP Operations- Mehdi Nezarati

Application suite that goes beyond messaging…. Mobility / presence management solutions Unified communications solutions (email, voice mail, telephony within Groupware and CRM solutions) Voice Processing solutions Unified Messaging solutions Speech enabled Mobility servers Fax solutions CTI/Presence platforms Secure messaging solutions Emergency broadcasting platforms Disaster Recovery and High availability solutions Meet me audio conferening Vertical application suite Education/Hospitality/Retail/Medical/Government/Financial/Legal

Application suite that goes beyond messaging….

Mobility / presence management solutions

Unified communications solutions (email, voice mail, telephony within Groupware and CRM solutions)

Voice Processing solutions

Unified Messaging solutions

Speech enabled Mobility servers

Fax solutions

CTI/Presence platforms

Secure messaging solutions

Emergency broadcasting platforms

Disaster Recovery and High availability solutions

Meet me audio conferening

Vertical application suite

Education/Hospitality/Retail/Medical/Government/Financial/Legal

It is a Unified Communications solution that unifies messaging , mobility and presence into a single simple platform that integrates to ANY phone system, ANY email environment, ANY mobile phone, and ALL your core business applications!

It is a Unified Communications solution that unifies messaging , mobility and presence into a single simple platform that integrates to ANY phone system, ANY email environment, ANY mobile phone, and ALL your core business applications!

Your voice mail is end of life! No replacement parts, no support! The risk and cost to maintain is too high! New templates ready for deployment Aria Serenade Intuity Octel® 200/300 Serenade Octel® 250/350 Aria Avaya Unified Messenger Octel ® 50/100 Intuity AUDIX esna UC Server Emulates your old voice mail Replaces your old IVR Adds Mobility, Unified messaging and CTI

Your voice mail is end of life! No replacement parts, no support! The risk and cost to maintain is too high!

New templates ready for deployment

Aria

Serenade

Intuity

No product in the market matches the breadth of environment support No product matches the breadth of configurations available SMTP Sync Secure Mixed Distributed Redundant Multi-tenanting Microsoft Exchange TM 2000/2003/2007 Novell GroupWise TM

No product in the market matches the breadth of environment support

No product matches the breadth of configurations available

SMTP

Sync

Secure

Mixed

Distributed

Redundant

Multi-tenanting

Full interoperability MS Exchange 2000/2003/2007 Lotus Domino 6.0/7.0/8.0 Novell GroupWise 6.0 or above Google APPS Google GMAIL Zimbra Supports any environment Desktop mail client- Outlook, Notes, etc Web mail interfaces- OWA, inotes, All OS’s- MAC, Windows, Linux

Full interoperability

MS Exchange 2000/2003/2007

Lotus Domino 6.0/7.0/8.0

Novell GroupWise 6.0 or above

Google APPS

Google GMAIL

Zimbra

Supports any environment

Desktop mail client- Outlook, Notes, etc

Web mail interfaces- OWA, inotes,

All OS’s- MAC, Windows, Linux

Esnatech UC Server links all smart phones not just with voice but with full Unified Communications . See Rich presence , initiate live calls from your PBX. Change your location , access unified messaging , and have a Live instant message right from the palm of your hand!

Esnatech UC Server links all smart phones not just with voice but with full Unified Communications . See Rich presence , initiate live calls from your PBX.

Change your location , access unified messaging , and have a Live instant message right from the palm of your hand!

Telephony location/status / availability tied to your daily schedule

Telephony location/status / availability tied to your daily schedule

Click to dial from any application Screen pops and call control Call recording and logging Instant messaging integrated with SMS Rich Presence

Click to dial from any application

Screen pops and call control

Call recording and logging

Instant messaging integrated with SMS

Rich Presence

Esna UC Server provides simply easy speech access to your callers so they can request any resource by calling in and saying what they want: An employees first or last name Operator at anytime A department or group A remote location Leveraging IVR any type of data

Esna UC Server provides simply easy speech access to your callers so they can request any resource by calling in and saying what they want:

An employees first or last name

Operator at anytime

A department or group

A remote location

Leveraging IVR any type of data

Record on the fly Button on set clicking on desktop software Record all incoming calls Configured by user on desktop Configured by admin Calls logged and deposited in voice mail as “recorded conversations” Can be forwarded to email or logging mailbox for archiving UM users automatically left in email server Time date stamped Indexed by from / for/ date stamp

Record on the fly

Button on set

clicking on desktop software

Record all incoming calls

Configured by user on desktop

Configured by admin

Calls logged and deposited in voice mail as “recorded conversations”

Can be forwarded to email or logging mailbox for archiving

UM users automatically left in email server

Time date stamped

Indexed by from / for/ date stamp

Major cost savings in a Mitel/Esna UC system vs. investment in each technology Voice mail server IVR server Fax server Speech enabled automated attendant CTI server Presence Server Unified Messaging SMS/Text Messaging server & Services Mass Broadcast Alert Server and services Mobile server Call Logging and recording

Major cost savings in a Mitel/Esna UC system vs. investment in each technology

Voice mail server

IVR server

Fax server

Speech enabled automated attendant

CTI server

Presence Server

Unified Messaging

SMS/Text Messaging server & Services

Mass Broadcast Alert Server and services

Mobile server

Call Logging and recording

Telephony Office-LinX Compatibility reference SIP based PBX’s Iwatsu, Toshiba, Mitel3300, Nortel, Avaya, Switchvox, 3Com NBX, Broadsoft, eOn Legacy Infrastructure Analog, T1/E1, SMDI, Digital set emulation Rich Presence support TAPI, CSTA

Enhanced fax engine - messaging and printing New SIP configuration wizard New MS Exchange 2007 interface with Super User authentication ( beta) Custom SIP interface to Toshiba CIX platform ( beta) Mobile UC application for Apple iPhone ( beta)

Enhanced fax engine - messaging and printing

New SIP configuration wizard

New MS Exchange 2007 interface with Super User authentication ( beta)

Custom SIP interface to Toshiba CIX platform ( beta)

Mobile UC application for Apple iPhone ( beta)

Enhancements to Windows Mobile 6 UC Client Manager Internal sequential extension dialing on location settings Optimized database upgrade from earlier versions Enhancements to UC GroupWare forms: MS Outlook Lotus Domino Optimization of blind transfers to external extensions Optimization of message notification to external devices

Enhancements to Windows Mobile 6 UC Client Manager

Internal sequential extension dialing on location settings

Optimized database upgrade from earlier versions

Enhancements to UC GroupWare forms:

MS Outlook

Lotus Domino

Optimization of blind transfers to external extensions

Optimization of message notification to external devices

Enhancements to wake up calls- configuration and setup via webclient Enhancements to caller ID information through CTI event and message record on transferred calls

Enhancements to wake up calls- configuration and setup via webclient

Enhancements to caller ID information through CTI event and message record on transferred calls

Optimized fax over voice channel processing Addresses intermittent compressed fax page reception Embedded error checking for fax reception Ability to renegotiate transmission speeds during fax transmissions Greater support for SIP trunking and distortion Embedded support for T.38 for future releases Supports messaging & printing

Optimized fax over voice channel processing

Addresses intermittent compressed fax page reception

Embedded error checking for fax reception

Ability to renegotiate transmission speeds during fax transmissions

Greater support for SIP trunking and distortion

Embedded support for T.38 for future releases

Supports messaging & printing

Enhanced interface with point and click configuration Provides both SIP trunking and extension setup Works with enhanced CTI integrations: SIP& TAPI SIP & CSTA SIP & SMDI SIP Dialogic Gateways SIP based PBX SIP trunking & SIP extensions Enhanced support SIP-TAPI/SMDI/CSTA Legacy PBX

Enhanced interface with point and click configuration

Provides both SIP trunking and extension setup

Works with enhanced CTI integrations:

SIP& TAPI

SIP & CSTA

SIP & SMDI

SIP Dialogic Gateways

Custom UC support through a Super User account Single point of administration Elimination of password expiry and manual configuration Mirrors embedded Exchange 2007 UM authentication Full support for Unified Messaging Full support for Contact Synchronization MS Exchange 2007 Super User Authentication- Contacts/ Messages

Custom UC support through a Super User account

Single point of administration

Elimination of password expiry and manual configuration

Mirrors embedded Exchange 2007 UM authentication

Full support for Unified Messaging

Full support for Contact Synchronization

Enhanced interface with point and click configuration SIP connectivity with enhanced MiTAI Support Enables rich presence to mobile devices Enhanced DID mobility Integrated 3300 dialing to core business applications 3300 SIP with enhanced MiTAI Support Leverages SIP VM off 3300

Enhanced interface with point and click configuration

SIP connectivity with enhanced MiTAI Support

Enables rich presence to mobile devices

Enhanced DID mobility

Integrated 3300 dialing to core business applications

Available in Apple APP Store for Free: Search under Esna or UC mobile Connects to your in house Telephony Office-LinX via IP – Same credentials as UC Client Manager Leverages same desktop license as UC Client Manager Enables PBX dialing from iPhone Enables enterprise presence from iPhone Enables enterprise IM and mobility configuration from iPhone For detailed overview check out: http://www.slideshare.net/davide.petramala/iphone-uc-client-manager

Available in Apple APP Store for Free:

Search under Esna or UC mobile

Connects to your in house Telephony Office-LinX via IP – Same credentials as UC Client Manager

Leverages same desktop license as UC Client Manager

Enables PBX dialing from iPhone

Enables enterprise presence from iPhone

Enables enterprise IM and mobility configuration from iPhone

For detailed overview check out: http://www.slideshare.net/davide.petramala/iphone-uc-client-manager

Access new build today on Esna FTP: ftp://ftp.esnatech.com Username: esnauser Password: esna2006 Go to the following folder: softwareR7.1(SP2-External_Trial)

Access new build today on Esna FTP:

ftp://ftp.esnatech.com

Username: esnauser

Password: esna2006

Go to the following folder: softwareR7.1(SP2-External_Trial)

June 02 2009 – officially available for external trials Looking for trial sites to provide greater exposure to the build Contact [email_address] Alternatively Contact your Esnatech account manager: Susan Fernand- [email_address] Michael Daniels- [email_address] Chantal Seeley- [email_address] For documentation and release notes go to: https://sites.google.com:443/a/esnatech.ca/esna-support/ Scheduled for July 2009 GA

June 02 2009 – officially available for external trials

Looking for trial sites to provide greater exposure to the build

Contact [email_address]

Alternatively Contact your Esnatech account manager:

Susan Fernand- [email_address]

Michael Daniels- [email_address]

Chantal Seeley- [email_address]

For documentation and release notes go to:

https://sites.google.com:443/a/esnatech.ca/esna-support/

Scheduled for July 2009 GA

Access more Product information log on to: http://www.esnatech.com/dealer_area/index.asp CONTACT CUSTOMER SERVICE FOR YOUR CREDENTIALS http://www.slideshare.net/davide.petramala For our online Demos, access our demo center at: http://sites.google.com/a/esnatech.ca/video-demo-center/

Access more Product information log on to:

http://www.esnatech.com/dealer_area/index.asp

CONTACT CUSTOMER SERVICE FOR YOUR CREDENTIALS

http://www.slideshare.net/davide.petramala

For our online Demos, access our demo center at:

http://sites.google.com/a/esnatech.ca/video-demo-center/

Twitter.com/poweredbyesnauc www.facebook.com/unifiedcommunications Add esnatech Link as a friend http://unified-comm.blogspot.com/ http://ucsupport.blogspot.com/ www.youtube.ca/ucommunicate

Twitter.com/poweredbyesnauc

www.facebook.com/unifiedcommunications

Add esnatech Link as a friend

http://unified-comm.blogspot.com/

http://ucsupport.blogspot.com/

www.youtube.ca/ucommunicate