Esna Application Server

Application server

Esnatech Application server is needed when…..

Customers want next generation UC/CEBP functionality but

Can’t afford or don’t want to upgrade to OCS/LSC or Sametime

Customer has multiple locations with disparate:

PBX’s/Mobile phones

Business applications

Don’t have the funding for a complete IP/IPT VoIP solution or

Have a limited or specific need for UC solutions

Telephony Office-LinX (TOL) is a robust SIP based platform running on Windows 2003 Server. TOL delivers cost affordable applications that Enable Business Processes (CEBP) either in a stand alone configuration or in conjunction with other applications as well as Avaya’s Modular Messaging and/or other manufacturer’s UC solutions all in an easy to administer, SINGLE SERVER CONFIGURATION.

(TOL) is a software only solution, customers can utilize their existing IT server procurement and support contracts to deploy cost effectively deploy TOL solutions on Dell, HP, IBM, etc. platforms.

(TOL) becomes just another friendly node in your customer’s network that scales to 800 ports . It can be configured in a stand alone, N+1 and or full high availability configuration that provides for auto replication, failover and restore all without the need for human intervention.

Telephony Office-LinX…… Eliminates the need to use Legacy & embedded Solutions that

Provide Limited Application Options

Notify and Deliver

Emergency Notification

Archive

Custom

Require Individual Servers for each application

Offer ONLY TDM integrations! – NO SIP SUPPORT!

Create Multiple Points of Failure

Mandate Multiple Maintenance Agreements

Offer NO Geo-Redundant or High Availability Configuration

With Telephony Office-LinX Customers Can Now…..

Provide a comprehensive source for UC/CEBP Apps and

Enable UC and CEBP Apps on ANY PBX or E/Vmail System

Deploy these apps on a:

Single SIP Based Platform

With No Single Point of Failure

One Maintenance Agreement

Without the need to upgrade or replace existing infrastructure

For less than any other competitor customers can now buy…

Messenger

Smart Communicator

MEN (Mass Event Notification)

Custom CEBP

WeLink

Fax LinX

IVR

Call Recorder

Hospitality Suite

UC Mobile

Voice text

Speech Link!

Powered by…

Notify and Delivery of Messages Secure Instant Messaging & LBS routing Emergency and/or Event Notification Open SDK for Custom Development On Demand Audio Conferencing In/Outbound/On Demand Fax

Messenger

Smart Communicator

MEN (Mass Event Notification)

Custom CEBP

WeLink

Fax LinX

Custom call flows and automated processing Programmed or Ad Hoc Recording of conversations with delivery to eMail * PBX Dependant Full Hospitality Solutions with full integration to most PMS Systems Dialing, presence, secure IM & Location based routing from mobile devices Visual Voice Mail for those who prefer to read and/or store Voice as Text A collection of speech tools such as Auto attendant, directory assistance, contact dialing, & speech authentication

IVR

Call Recorder

Hospitality Suite

UC Mobile

Voice text

Speech Link!

Powered by…

esnatech offers a hosted VM2T solution based on its state-of-the-art speech recognition technology augmented with internal specialized human transcribers.

Features

VM2Text hosted solution

Securely integrates with voicemail platform via TOL

Semi-automation:

Speech recognition

Human transcriptionists

Learning and Adaptation: System adapts to callers voice

Significantly increase automation over time

Customer-specific language modeling

Multiple language support

Transcription into any medium

E-mail, UM, etc.

Nuance Data Center End- User Caller For accuracy- internal Human Transcribers

A Single Manageable Platform Not a Collection of Servers or Solutions

Not just Systems but Applications Interoperability and Delivery

SIP, TDM, OPEN API’s, IVR, etc.

Open API’s and Developers Tools that Enable CEBP (Computer Enabled Business Process)

Proven Solutions that Integrate & Speak to 3 rd Party Solutions

ORACLE, SAP, ACT, OUTLOOK, Salesforce, Goldmine, etc.

A full compliment of Speech tools

T2S, S2T, SAA, Recognition, Verification, LDAP Integration, etc

Interoperability with UC Platforms that support:

Unified Messaging, Speech Access/Control, Conferencing, etc

Presence & Secure Instant Messaging

The delivery of callers applications or enhanced call processing (ECP) applications

When PBX integration is required a CEBP Platform should support:

Simultaneous SIP and TDM PBX integrations w/o a consolidated dial plan

Native SIP to Mitel, Toshiba, eON, Iwatsu, Avaya, Nortel, Cisco and others as well as TDM to 195 Other PBX’s

Procured, Configured and Supported to meet Customer Requirements:

Open systems that can be purchased on existing IT contracts (Dell, HP, etc.)

Designed to address customer requirements (1U, 2U, NEBS, Carrier Grade, etc.)

Configurable in stand alone, N+1, Redundant/Geo Redundant or High Availability Designs w/ auto sync, failover & restore w/o human intervention.

Supported under existing IT support contracts like any other node in their network

Existing messaging servers: MAS and or embedded Notify, Deliver & Secure IM Plus 9 Other Pre-Packaged Apps COMMUNICATOR Services IMAP/SMTP Email Platform IMAP/SMTP

For esnatech Business Partners

Greater Average Sales Price Deals

Better Margins

Differentiation

Competitive Insulation

Increased Pro-Services Revenues

Increased Re-occurring Support Rev’s

An open door for Add-On Sales

Interoperability with Nortel, Siemens, AVAYA, Cisco etc

Trojan Horse

The Answer to “why should I invest another Dollar in You”?

Integrated CTI services with NON Microsoft core business applications- Screen pops dialing

MAC OS

Salesforce.com

Thin Clients

Mobile UC applications beyond windows mobile devices

Provide PBX and presence integration to iphone/Blackberry/Nokia/ Google for OCS customers

Low overhead Unified messaging for Exchange 2007

OCS with Mixed user environment for messaging- less stress on exchange environment for voice mail only users

Mass notification- Security applications

Mass recall to level 1 alert

NON time sensitive phone blasts for marketing and general IVR information

Mass event notification for emergency broadcasting with SIP and SMS

Speech Auto Attendant

Access to Global Employee Directory

Overflow from Operator to Speech AA – Who would you like to speak with

Great application in Health Care , Education , Government , Industry

Speech Access to Inbox

Access to contacts

Access to Emails

Access to Calendar – next release

Killer application for mobile workers

Speech Verification

Speech Verification - next release

Application for clients worried about password security

Speech Navigation

Speech Navigation of IVR trees

Speech to Text Translation

Voicemails converted to Emails

Great vertical application – Medical , Legal , Government ,

WELink:

Full Audio Bridge Capability

Individual Conference logins

Works with third party Collaboration tools

Direct access from VM or UC

Wap client – thin client http:// wap.esna.com

Mobile Client – Blackberry – Apple iPhone – Windows Devices

Manage your Presence and check Presence of others

Make calls to contacts

Communicate using Lantalk – Secure IM client

Computer Enabled Business Process Realized

API’s

SFA

CRM

ERP

Portal

FAX Server

Open standard SIP based solution that can be deployed and configured on any open hardware platform

Server

Blade

Virtual

SAN

High Availability, Scalability , and Disaster recovery bundled into one single simple configuration and license

Geo-redundant

Scalable to 800 ports

Fully replicated nodes

Blended user communities enabling the appropriate cost and feature structure based on employee usage and roles

Voice mail only

Mobility users

Unified messaging

Unified communication users

Largest Breadth of Unified messaging configurations based on customers environment and requirements

MS EXCHANGE 2003/ 2007 , IBM DOMINO, NOVEL GROUPWISE, GOOGLE APPS

Open SIP based telephony services enabling largest breadth of PBX interoperability

IP/TDM

MUTIPLE PBX OFF ONE SERVER

DISPARATE IP/TDM OFF ONE SERVER

Full Octel Migration Utility and services

VOICE MAIL USER EMULATION

ECP EMULAITON AND NO RESTRICTION

MESSAGE MIGRATION FROM OCTEL PLATFORMS

Full desktop and mobile Unified communications deployment without a requirement for a Microsoft upgrade and or overhaul

UC WITH MS EXCHANGE 2000/2003

NO REQUIREMENT TO DEPLOY OCS OR LICENSE OCS

Full desktop and mobile computer telephony integration with any web based or application based software platform

SCREEN POPS, INSTANT MESSAGING/PRESENCE, DIALING

GOLDMINE, OUTLOOK, ACT, SALESFORCE.COM, MICROSOFT CRM

Emergency and mass message alert notification leveraging existing voice processing and application server resources

MULTIMEDIA DISTRIBUTION LISTS- SMS/EMAIL/PHONE

SMS WITH ENS LICENSING TO AVOID SPAM BLOCKING

EMAIL BLASTS FOR NON CRITICAL NOTIFICATION

Speech enabled application server

AUTO ATTENDANT

INTERNAL CORPORATE DIRECTORIES

ACCESS TO PERSONAL AND PUBLIC CONTACTS FOR HANDS FREE DIALING

IVR AND CALL PROCESSING

INTEGRATED WITH MOBILE PRESENCE AND LOCATION BASED DIALING

Full Hospitality integrated communication solution

Speech enabled hotel directory and room directory

Integration to multiple Property management software

Resorts, Hospitals, University Campuses, Long term stay facilities

SIP based Meet me audio conference server

Works with any PBX

48 person conference with unlimited rooms

esnatech…A Company experiencing rapid growth driven by partnerships with best in breed manufacturers, software developers, carriers and resellers. Our team consistently demonstrates consulting, technical and operational excellence in the delivery of: