+
Unified Communication solution
For the education industry

+
Education:
 Schools - collaboration with teacher/parent
 School boards - Collaboration with Board/teachers/administrators
 Campuses- Collaboration with
professors/administrators/
faculty/students

+
 20,000 mailboxes
 Scalable to meet large messaging requirements
 Users fully networked together for message and call collaboration
 Full support for department and school segmenting
 Voice messaging and Unified Messaging Works
across Multiple Operating systems
 Windows 2000/XP/Vista, Mac OS X, Thin clients
 Web and email based interfaces
 MS Outlook/ MS explorer/ Firefox/Safari
 Provides Unified messaging to MS Exchange 2000/2003/2007
 Supports multiple environments for upgrades and transition
 Voice, fax, IM, text messaging
 Interfaces to multiple PBX large campus networking
 Enables both centralized messaging and Auto attendant across the board and region For ECS IP networking
only
 Geo- redundancy- distribute application across locations
 Full failover and up time during upgrades and network outages

+
 Scale to 100 SIP sessions in single PBX1
server configurations
IWATSU
 Full MWI support for every set and PBX 3
location throughout the board IWATSU
External web access has NO effect on
IWATSU

system operation or performance IWATSU
 20,000 users Desert Mountain HS
 Full web server and mail server School
PBX 2 Coronado HS
WAN
 Embedded UM services with PBX 4
customers existing email platform IWATSU
 Connect to existing MS exchange 2003
IWATSU
IWATSU
server IWATSU
 Multiple PBXintegration for
centralized messaging
 Site can be down but not effect other
sites Chaparral HS
Ed Center
 Users on each site can send messages
back and forth as one location Centralized messaging for 100 ports
-Connects to each PBX node directly via SIP
-IIS enabled for internal and external web access

+
 Only solution in the industry that supports Distributed replicated , geo- redundant architecture
 Each node can be in a physically different location but completely replicated
 Enables scalability to 800 SIP sessions
 For increase capacity needs simply add a node ( 100 sessions)
 Each node replicates one another, Enabling real-time redundancy and failover
 Provides facility for disaster recovery- put a node in a DR site for security
 Provides voice mail AA uptime during Network outages between sites ( locations)
 Each node can operate as standalone VM with Event Queuing
 External web access or network has no effect on performance- operating on internal network
 Distributed architecture with single point of management and configuration
WAN/LAN
WAN
Master Slave Slave Slave Slave Slave Slave Slave
Node 1 Node 2 Node 3 Node 4 Node 5 Node 6 Node 7 Node 8
Consolidated
Replication
server

 Integrated directly with  Emulate their existing legacy
outlook voice mail solution
 Users access from application  Voice mail only users will have
they already use, no net new same commands and functions
learning or configuration
 MSI for low foot print  Works with any endpoint
 Push out desktop install  Cell phone
 No end user configuration  Home phone
required  Desk phone

+
 Home work Hot line- Phone, WEB and email access

Value added Education applications
 Absenteeism leveraging existing voice mail channels and full reporting
 Voice mail only extensions for Supply teachers and Temp Workers
 School board – Presence trees for connecting to teachers across schools
 Mass event message notification- integrated to existing
school/teacher/student & parent database
 Marketing and School notices
 Call outs, Email, SMS
 Emergency event notification
 Call out, SMS, voice mail, MWI

+
 Enterprise Mobility

 Teachers/staff can register cell phones and home numbers ( enables access with
Value added UC applications
privacy)
 Enterprise instant messaging
 Secure IM with collaboration with internal staff only
 Audited, logged and reported
 Enterprise Presence
 Enables visual notification of resources online and their location

+
 Enterprise meet me conferencing 
Value added UC applications
 Full conference bridge for large audio meetings and ad hoc sessions with staff. Works
with existing collaboration tools- WEBEX,etc.
 Speech enabled routing
 For external calls to find departments and teachers
 For internal staff to simply find people and connect live

+
» Classes are designated an account on the system
» Teachers can send messages to class with assignment via the web
( type) or phone dictate
» Both students and parents can log in and get assignment via
phone and or web.
» Supports automatic notification of assignment as well to parents

+
» Define Organizational units for each user profile

+
» Teacher logs in and sends home
work to class account

+
» System notifies class distribution lists

+
» Users can pick up assignment via:
» E-mail
» Login to the web
» Call in

+
» Blast out text/ voice/fax messages to student body
» Send out weekly communications via email to parents and
students
» Import and synchronize distribution lists from school database
» For weekly non emergency Communication leverage low cost of
delivery:
» Email
» Voice calls
» Faxing

+
» Create multi lists based
on mailboxes and
phone numbers
» List is accessed through
Marketing mailbox
» Message is sent via
voice mail Notification
ports and SMTP engine

+
» Blast out text/ voice/fax messages to student
body/Teachers/faculty and or parents
» Emergency notification via Hosted SMS service
» Blast 1000 plus subscribers in minutes
» Leverage secure hosted backbone for efficient delivery
» Synchronize lists with existing school lists and databases

+
 Auto builds lists and defines sending route based on address
 Secure access to create emergency lists
 SMS via Hosted service provider
 SMTP via built in email engine
 Voice mail ports and trunks based on Phone number or mailbox

+

+
 Leverages global SMS network with hosted Bulk SMS providers:
 Csoft- www.csoft.co.uk
 Celltrust- www.celltrust.com
 Short code licensing is recommended on bulk message sending
Carriers and wireless providers users
https
access
Hosted SMS providers:
Csoft/ cell trust
UC Server

+
» Import daily non attendance list
» Schedule time slots to call out for attendance
» Define options for non attendance
» Automate call out task to notify of student absence and collect
response .
» Call with parent validation
» Auto daily report and log of call out task and response

+
» Add or import phone
numbers from spread
sheet or txt file
» Dedicate Voice mail
channels for out call
task
» Define start and stop
times
» Define question and
parameters

+

+
» Auto initiate via the phone a Mass recall alert to Security:
» Police
» Campus security
» Guards
» Dorm leaders
» Trigger alert from any phone on campus or in the school
» Hotkey on the phone
» 912
» Assign different group alerts based on location

+
 Designed to notify Group of people at
once for emergency task or check in
 System blasts pre-defined list to notify of an
emergency event
 Once respondents check in and validate
acceptance system ceases to notify
 Provides log and reports of emergency
transaction and users responses

+
 Administrator sends to pick up messagelist
Each user calls in message to defined
 messaging server will continually notify each user on the list until they listen
to message

+
 Once message is picked up by all users system
stops notification

 System generates log of the event/ details on the attempts and who
responded

+
 Mass recall Voice mail interface for sending out Mass recall messages
 Allocated to administrator mailboxes or for specific mailboxes to send Mass recall tasks

+
 Ensure deliver of mass recall tasks
 Allocate channels on messaging server for
Mass Recall tasks

+
Centralized messaging across the School board

Full redundancy and failover

Integrated education solutions

Full interoperability and support for existing and future email platform

Regional coverage with local survivability

Ease of migration and transition


+
 University of Massachusetts
 Metro Community College Nebraska
 University of Toronto
 York University
 World education center
 University of Buffalo
 Ecole Nat. Aerotechnique
 Tecnológico de Monterrey (3 campuses), Mexico
 Universidad Anahuac, Mexico

 Support for Centrex services
 Centralized VM configuration
 IMAP/SMTP integration with existing e-mail platform
 Provide voice mail only users for low cost of ownership and full utilization
 Guest mailboxes for temp staff and simple users
 IVR capabilities for automated grades and information

+
 24-hour Information Hotline
 Homework Hotline
 Grades Hotline
 Absent Caller – All-School Caller
 Distribution List Management
 Talking-Online Grades

+
 York Region Roman Catholic School Board
 Durham Roman Catholic School Board
 Kingston School Board
 Brant Roman Catholic School Board
 Waterloo Ministry of Education
 Northmont Board of Education
 Lakehead District School Board
 Grand Erie Board of Education

Vender Platform Strength weakness
Education specific Only works with Cisco-
Open text First Class Includes full limited choice
collaboration suite Upgrading from Email to
Many school boards UM/UC Very expensive!!
have it already Large annual license
Educational pricing Requires PBX upgrade
Microsoft MS Exchange Upgrade to exchange Requires annual per user
2007 with OCS Will work with several pricing
pbx with Gateways Large server foot print
for UM & OCS
Have an education Expensive upgrade
CISCO Call Manager package- Homework Costly 5 year TCO
hotline & Absenteeism Requires dedicated
Can work with exchange servers and applications
and First class to drive messaging &
education apps
( separate)

Lower costs while increasing revenue
 Provides cost effective growth( software and ports)
 Automates routine call transactions through AA & IVR- lower volume on live receptionist and wasted calls to call
center @ same time increase customer and employee satisfaction and productivity
 Increase productivity of employees- access to any message from any where to listen, manage and RESPOND in
real-time
 Decrease VOICE MESSAGES by providing easier access to employees and personal assistants with follow me
services and remote connectivity
 Increase CUSTOMER SATISFACTION with informal call center and access to live body vs. their voice mail!
 Eliminate or reduce costs associate with high value messages, i.e. faxes and voice mail

+
 Access more Product information log on to:
http://www.esnatech.com/dealer_area/index.asp
CONTACT CUSTOMER SERVICE FOR YOUR CREDENTIALS
Customerservice@esnatech.ca
http://www.slideshare.net/davide.petramala
For our online Demos, access our demo center at:
http://sites.google.com/a/esnatech.ca/video-demo-center/

+
 Twitter.com/poweredbyesnauc
 www.facebook.com/Unifiedcommunications
 http://unified-comm.blogspot.com/
 http://ucsupport.blogspot.com/
 http://www.youtube.ca/ucommunicate
 http://www.squidoo.com/unified_communications

+
Unified Communication solution
For the education industry